2/10 Terrible
Mark E.
21 Nov 2024
Disliked: Cleanliness
Disgusting
As I entered the property, I needed to use the restroom. The toilet had not been cleaned in a very long time. There was poop on the underside of the toilet seat as well as the rim. Much hair and dried urine also. "ALOT". I had to clean the toilet in order to use it. This made me look at the house more closely because it put a question in my mind. There was dried food on the kitchen counter as well as in the microwave and in the refrigerator. As I looked farther, the coffee table pictured in the house advertisement was covered with cat or dog hair and food crumbs. Now, this makes me very uncomfortable as the if the bedding was clean. If it were one item, I wouldn't have been concerned, however, I use VRBO several times a year with much success, this place had not been cleaned.
I couldn't get myself to stay here. I left the property and made other arrangements. I asked for a refund due to the disgusting condition. I was offered the cleaning fee or to have it cleaned.
In the end, I couldn't trust the owners and was given
many run arounds as well as no refund. I discussed this with VRBO and am currently in the legal system to get my refund as well as my additional costs.
Bottom line, the owners have no integrity and poor service. I would recommend staying away from this place.
Mark E.
Stayed 13 nights in Oct 2024