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"Signage could be more helpful along with a map of the trails. There was live music at the pool and it was awfully loud. Staff was exceptional. "

"Our second stay here, and the hotel welcomed us back with a complimentary bottle of wine. Our suite was spacious and clean. We really enjoyed relaxing by the pool and walking the grounds. Wish we had more time to take some of the classes/activities. Will be back again."

"very kind staff, clean facilities, has lots of souvenirs shops and food nearby!"

"All I can say is fabulous!!! The room size, use of space, decor, and view were top-tier!!!! Treat yourself and your loved ones of visiting JeJu. The location was quite walkable and the laundromat being nearby, added to the awesomeness of the stay! When they say “DREAM TOWER” in the title of this Grand Hyatt, they are NOT exaggerating! There is a mall in the lower level and a casino (which) we didn’t use. I truly wish we could have stayed here for about three more days!!!! The price was far below what one would pay at a Grand Hyatt anywhere else in the world! Absolutely phenomenal!"

"Love this hotel"

"It’s a short drive from the airport and close to some really cute stores and cafes. The room was spacious and clean. Very relaxing and comfortable!"

"Nice place, too bad we only stay very short time just to sleep before going up to the mountain. It would’ve been nice to try their spa after mt trip. "

"Good"

"Didnt have breakfast or dining service. Ordered a french fries for room service but it was just average fries. Staffs were very nice and courteous. All amenities were great, specially the ping pong table and play area. Swimming pool was heated and open late to use. Perfect for cooler weather. "