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"Helpful kind staff!"

"Really enjoyed this hotel. Have a nice bar that you can also access from outside. Beautiful beach and pool area. It is about a 12 minute walk to the ferry. And sometimes it can be slightly noisy. My neighbor kept me up fighting with her boyfriend. Finally called down to the desk and they had it resolved in less than 5 minutes. My friends also got their laundry washed by hotel. So that was a great service. Lots of cruise liners (Viking) use that hotel. Again quite beautiful. "

"The staff were extremely helpful and attentive. We even received a tour upon arrival. We had two nights of room service, and it was quick and extremely tasty! The spa and pool ares were nice as well. Don’t skip out on breakfast!"

"Great staff"

"We had a 5 night stay at this wonderful hotel and everything was absolutely perfect. The location is amazing overlooking the Lake with a short walk into the town. There was a plentiful choice for breakfast and parking is also available. A very enjoyable holiday! "

"Love this hotel "

"Nice property and staff very polite and friendly "

"Perfection"

"Stayed at Hotel Chesa Valese for 5 nights recently and overall had a very good experience. There was a mix-up with the pickup time at first, but the staff were great and made up for it, so no complaints there. We ended up with what seemed like a bigger, more spacious room with loads of storage, and even a partial view of the Matterhorn tip, which was a nice surprise. Only issue in the room was with the plug sockets. All of them were Swiss three-pin. I brought standard EU two-pin plugs which usually work fine (they worked on the train), but for some reason they didn’t fit here. Reception gave us two adapters straight away, which was really helpful. Breakfast officially starts at 7:30am, which felt a bit late, but they let us eat at 7am one morning when we had to leave early. That flexibility was appreciated. The spa and sauna were excellent and definitely one of the highlights. The staff were always very helpful throughout our stay, which really made a difference. Only real downside was the WiFi. It wouldn’t work with a VPN, which was frustrating since I prefer not to use open networks. Luckily I had a data SIM so I managed, but it’s something to be aware of."