See all properties

The Metcalfe Hotel

4.0 star property
Hotel with a 24-hour front desk, a quick walk to National Arts Centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Metcalfe Hotel

Restaurant
Front of property
Meeting facility
Premium bedding, down duvets, pillow-top beds, minibar
Executive Room, 1 King Bed
VIP Access

Reviews

9.4 out of 10

Exceptional

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Room service
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Pet-friendly
  • Parking available
The price is AU$204
includes taxes & fees
6 Dec - 7 Dec

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, Corner

Premium bedding, down duvets, pillow-top beds, minibar

Suite, Corner

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Pillow-top bed
Premium bedding
Sofa bed - queen
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 2 Bedrooms

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
Down duvet
2 bedrooms
  • 79 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Down duvet
Premium bedding
Pillow-top bed
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

42-inch flat-screen TV with cable channels, TV

Junior Suite

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Pillow-top bed
Premium bedding
Sofa bed - queen
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Executive Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Down duvet
Premium bedding
Pillow-top bed
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (King)

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room (King)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Down duvet
Premium bedding
Pillow-top bed
  • 52 sq m
  • Sleeps 2
  • 1 Single Murphy Bed

View all photos for Executive Room, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, minibar

Executive Room, 2 Bedrooms

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
Down duvet
2 bedrooms
  • 65 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room, 2 Bedrooms

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Down duvet
Premium bedding
Pillow-top bed
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Down duvet
Premium bedding
Pillow-top bed
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Down duvet
Premium bedding
Pillow-top bed
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Atrium)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed (Atrium)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Down duvet
Premium bedding
Pillow-top bed
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Down duvet
Premium bedding
Pillow-top bed
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Lord Elgin Hotel

Pool
Hot tub
Free WiFi
Restaurant
9.0 out of 10, Wonderful, (2106)
The price is AU$208
includes taxes & fees
19 Dec - 20 Dec
Lord Elgin Hotel
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
123 Metcalfe Street, Ottawa, ON, K1P 5L9

What's nearby

  • National Arts Centre - 5 min walk - 0.4 km
  • Ottawa City Hall - 7 min walk - 0.6 km
  • Parliament Hill - 7 min walk - 0.7 km
  • Rideau Centre - 10 min walk - 0.9 km
  • Byward Market Square - 14 min walk - 1.2 km

Getting around

  • Ottawa Station - 6 min drive
  • Parliament Station - 6 min walk
  • Ottawa International Airport (YOW) - 15 min drive

Restaurants

  • ‪Browns Socialhouse - ‬3 min walk
  • ‪Grill Forty One - ‬3 min walk
  • ‪The Scone Witch - ‬3 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪Tim Hortons - ‬3 min walk

About this property

The Metcalfe Hotel

Upscale hotel revitalised in 2022 and located near National Arts Centre
Located close to Confederation Park and Ottawa City Hall, The Metcalfe Hotel provides a hair salon, a library and dry cleaning/laundry services. Be sure to enjoy a meal at Cocotte, the on-site bistro. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Full breakfast (surcharge), valet parking (surcharge) and tour/ticket information
  • A porter/bellboy, luggage storage and a banquet hall
  • Concierge services, a lift and smoke-free property
  • Guest reviews speak highly of the dining options, central location and helpful staff
Room features
All 108 rooms feature comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and dressing gowns. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Showers, free toiletries and hairdryers
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, recycling and free infant beds

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (CAD 42 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 1:00 PM on weekends; CAD 15 to 25 for adults and CAD 10 to 20 for children
  • A restaurant

Restaurants on site

  • Cocotte

Family friendly

  • Children's games
  • Free cot

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 25.00 for adults and CAD 10.00 to 20.00 for children
  • Valet parking fee: CAD 42 per night
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Metcalfe Hotel Ottawa
Metcalfe Hotel
Metcalfe Ottawa
Ottawa Hotel Indigo
The Metcalfe Hotel Hotel
The Metcalfe Hotel Ottawa
The Metcalfe Hotel Hotel Ottawa

Frequently asked questions

Is The Metcalfe Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 75 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Metcalfe Hotel?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at The Metcalfe Hotel on 6 Dec 2024 start from AU$204.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Metcalfe Hotel?

Valet parking is available for CAD 42 per night.

What time is check-in at The Metcalfe Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Metcalfe Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is The Metcalfe Hotel located?

Located in Downtown Ottawa, this hotel is within a 5-minute walk of Confederation Park and National Arts Centre. Capital Information Kiosk and Sparks Street Mall are also within 10 minutes. Parliament Station is 6 minutes by foot and Rideau Station is 11 minutes.

The Metcalfe Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 741 out of 1001 reviews" "
Rating 8 - Good. 192 out of 1001 reviews" "
Rating 6 - Okay. 37 out of 1001 reviews" "
Rating 4 - Poor. 19 out of 1001 reviews" "
Rating 2 - Terrible. 12 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Florent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I’ve stayed at The Metcalfe. The rooms are clean and comfortable and the employees attentive.
Stayed 1 night in Nov 2024

10/10 Excellent

Mariangel Molina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Fadi

Stayed 4 nights in Nov 2024

10/10 Excellent

Laurie

Stayed 2 nights in Nov 2024

10/10 Excellent

William, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Silvia Saveria, Toronto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel, very clean with excellent staff.
Stayed 1 night in Nov 2024

8/10 Good

Carly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hotel where the common areas feel like a high end hotel, and the rooms feel like a mid-leve hotel. Lovely staff, great restaurant, sophisticated vibes in the lobby area, which is quite large and nice to hang out in. The rooms themselves still have a dated feel, despite some nice renovations and nice amenities/touches. Nespresso machine, water, robes and plentiful towels all were appreciated! I very much enjoyed my stay and would stay again.
Stayed 2 nights in Nov 2024

10/10 Excellent

juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience with the staff during my stay. When I accidentally left my wallet at the front desk after checking out, the staff quickly chased after me to return it. Their attentiveness and kindness truly stood out. Thank you for such outstanding customer service!
Stayed 2 nights in Nov 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful hotel however check in wasn’t the greatest as information wasn’t clearly relayed and we had to wait hours to check in. No attempt to expedite was offered. Hotel restaurant wasn’t very accommodating to a lactose allergy
Stayed 2 nights in Nov 2024

10/10 Excellent

Joelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!
Stayed 1 night in Nov 2024

10/10 Excellent

claudine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a lot of charm and staff were so welcoming. Thoroughly enjoyed the hotel. The Metcalfe Hotel is walking distance to many restaurants.
Stayed 1 night in Nov 2024

10/10 Excellent

sandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. I love that there is no carpet. Just clean hardwood floors. Nice shampoo and soap. Thank you!
Stayed 1 night in Nov 2024

4/10 Poor

Jazzy

Stayed 3 nights in Oct 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Close to everything. Staff is really nice and attentive. Beautiful place to stay and do some work from the lobby as well. My only issue was that the housekeeping cart was left all night beside my door. Little detail that should be taken care off. Other than that, my new to go hotel in Ottawa.
Stayed 2 nights in Nov 2024

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff and nice room. Quiet at night.
Stayed 1 night in Nov 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic experience
Stayed 1 night in Nov 2024

10/10 Excellent

Charlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location quiet boutique hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Debbie

Business traveller
Liked: Amenities
I stayed here for one night and really liked this hotel. My room was very stylish and updated. Perfectly clean and very comfortable. The restaurant downstairs is excellent, I had one meal there. Would definitely stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

KellyAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

KellyAnn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go to hotel when we are in Ottawa - not a bad word to be said about this property.
Stayed 1 night in Nov 2024

10/10 Excellent

Rich

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a quick getaway for a weekend in Ottawa and chose The Metcalf Hotel. It was a great choice. The location was walking distance to the major sights and the local area was clean and quiet. Particularly helpful was Patrick the valet. After a long drive, Patrick parked our EV car and fully charged the battery- what a nice touch. The front desk staff was friendly and helpful. This will be our go to hotel when returning to Ottawa.
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lovely hotel property.
Stayed 1 night in Nov 2024

10/10 Excellent

DAVID

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to be
Stayed 1 night in Nov 2024

8/10 Good

Vaanya

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room was big, but the washroom was tiny. With our toddler, it was hard to manage. I also noticed a lot of dust and lint around the bed because my kid was playing on the floor. It was shocking because the first impression I got from stepping into the hotel was that it was wow.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ricardo

Stayed 2 nights in Oct 2024