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"Clean rooms."

"Property is well situated but is very tired, windows don’t open, beds uncomfortable, flooring cracked in the bathroom."

"Hotel was just ok, but they had an open fire in the reception area, which basically smelled the whole of the hotel out, and our clothes still smell of it. Had to leave the bedroom window open all night to let fresh air in, even though my wife was cold. On the plus side I would definitely go back to Llangollen it was lovely, but would not stay at this hotel."

"Great location and a lovely old pub/ Hotel"

"Clean and tidy hotel near the center of Wrexham. Staff are very friendly and helpful and the rooms are very nice. Great value hotel and i would stay again if i visit Wrexham again "

"Brilliant location, cheap and reasonable, would recommend!"

"Hole in bath towel- and the one it was replaced with. Poor communication with spa. Tried to book a massage on 2 occasions in week preceding stay. It went to ansafone saying to leave a message and they would get back.. They never did and no massages available when we tried again on arrival. Tea/ coffee/milk not refilled in room. Other issues too. On plus side they did try and recify and on departure decreased cost paid for room."

"I booked 3 rooms in total as visiting an event, the first two rooms were booked as twin rooms and my room was booked as a double, when I arrived the reception said all 3 rooms were twins which I disagreed with but had no option but to take the room. thankfully this was away from the function room that was hosting a wedding, unfortunately the other two rooms I did book where right above the function room and the walls were bouncing. The hotel had not informed us of this function or I would have requested quiet rooms. Only the bar was open for food and it was a very limited menu (burger or pizza) due to the wedding. Overall I was not impressed on the staff attitude - receptionist and not being advised of the wedding prior to our arrival. I travel a lot and most hotels will advise if there is a function on so you can ask for a quiet room."

"Our 3rd visit here . Love everything about it, not overcrowded ,clean and tidy. "