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"Great property"

"Great stay!!"

"rooms are a bit in need of upkeeping but overall service is great"

"Wonderful for children and their parents. My son’s were amazed when they first walked into the lobby, audible gasps came from their mouths and they ran off to play. We were happy to wait in the lobby as there is entrainment including balloon making, popcorn and juice. They very kindly allowed us to check in early. Shopping and dining mall close by with affordable food options. Breakfast was good but very Asian including Indian, the premises is Halal. Definitely no bacon! Lifts were like a disco and very cool. Rooms were well decorated. We loved it and were all sad to leave. The larks were not crowded which was nice. Close to Singapore so we flew into Changi Airport "

"Great hotel to stay in as expected from Grand Hyatt.Breakfast was good but could be better with much more varieties.The room was spacious and clean.The lobby was abit confusing to access initially when we arrived as there were different lift access but got used to it the following day.Overall satisfied with the stay"

"Great location for business travel. Comfortable room. "

"I had an excellent stay in this hotel overall. However, one notable downside was the lack of air conditioning in the lift lobby. This made it uncomfortable, especially during hotter parts of the day. Additionally, the waiting time for the lifts was longer than expected, which became a bit frustrating during peak hours. "

"I like the environmental concerns of this property. Filtered water tap is provided in each room so no plastic drinking water. Walking distance to all major malls in Bukit Bintang area. New and modern. Easy self parking and the parking charges is only RM2.20 per day. Good shower pressure and temperature setting. Easy to Grabs with pick up location right at the lobby area. The location is away from traffic jam right in front of Pavillion Mall street. "

"This hotel exceed our expectation."