"The hotel and the rooms are generally quite nice. The room that I was first given, however, had a window (floor to ceiling, sliding door) that wouldn't close. Since this was on the ground floor, it was a major security problem, not to mention the fact that bugs and animals could enter at will. When I requested another room, the front desk started to refuse, then changed her mind when I told her, in a determined voice, specifically which room I would move to. (I had seen it on the way to the...