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Chaiya Palace Hotel

4.0 star property
Hotel with a full-service spa, steps from Riverside

Photo gallery for Chaiya Palace Hotel

Outdoor pool
City view from property
Bar (on property)
Garden
Front of property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Triple Room, 1 Bedroom, City View

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Triple Room, 1 Bedroom, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Separate bedroom
Premium bedding
Pillow-top bed
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Premier Triple Room, 1 Bedroom, City View

Premier Triple Room, 1 Bedroom, City View

Premier Triple Room, 1 Bedroom, City View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Separate bedroom
Premium bedding
Pillow-top bed
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Twin Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Separate bedroom
Premium bedding
Pillow-top bed
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Premier Deluxe Twin Room

1 bedroom, premium bedding, pillow-top beds, minibar

Premier Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Separate bedroom
Premium bedding
Pillow-top bed
  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Premier Deluxe Double Room

Premier Deluxe Double Room

Premier Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Pillow-top bed
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Separate bedroom
Premium bedding
Pillow-top bed
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Chaiya Suite

Chaiya Suite

Chaiya Suite

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Pillow-top bed
Separate bedroom
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

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  • Pool
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9.4 out of 10, Exceptional, 156 reviews
The price is AU$620
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8 July - 9 July
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About the area

Map
N100, Street 266, Chaktomuk, Daun Penh, Phnom Penh, 120208

What's nearby

  • Cambodia-Vietnam Friendship Monument - 3 min walk - 0.3 km
  • NagaWorld Casino - 7 min walk - 0.6 km
  • Independence Monument - 9 min walk - 0.8 km
  • Royal Palace - 9 min walk - 0.8 km
  • Central Market - 3 min drive - 2.3 km

Getting around

  • Phnom Penh Railway Station - 11 min drive
  • Phnom Penh (PNH-Phnom Penh Intl.) - 33 min drive

Restaurants

  • ‪Banana Tree Restaurant - ‬7 min walk
  • ‪Naga2 - ‬5 min walk
  • ‪Café Amazon - ‬4 min walk
  • ‪Brown Coffee and Bakery - ‬1 min walk
  • ‪Backyard Cafe - ‬7 min walk

About this property

Chaiya Palace Hotel

Upscale hotel near Riverside
Near NagaWorld Casino and Royal Palace, Chaiya Palace Hotel provides a coffee shop/cafe, a garden and dry cleaning/laundry services. Indulge in a body wrap, a hot stone massage and aromatherapy at Kesar Spa, the on-site spa. In addition to a bar and a gym, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
You'll also enjoy perks such as:
  • An outdoor pool
  • Buffet breakfast (surcharge), airport pick-up service (surcharge) and a front desk safe
  • Tour/ticket information, massage treatment rooms and a reception hall
  • A 24-hour front desk, meeting rooms and luggage storage
Room features
All guest rooms at Chaiya Palace Hotel feature comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate sitting areas.
Other amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch Smart TVs with cable channels
  • Wardrobes/cupboards, balconies and separate sitting areas

Languages

English, Japanese, Khmer

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 12.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (99 centimetre wide door)
  • Tile flooring in room

More

  • 15 floors
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 12.5 per person
  • Airport shuttle fee: USD 15 per vehicle (maximum occupancy 4)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Chaiya Palace Hotel Hotel
Chaiya Palace Hotel Phnom Penh
Chaiya Palace Hotel Hotel Phnom Penh

Frequently asked questions

Does Chaiya Palace Hotel have a pool?

Yes, this property has an outdoor pool.

Is Chaiya Palace Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Chaiya Palace Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Chaiya Palace Hotel?

Checkout is at noon.

Does Chaiya Palace Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of USD 15 per vehicle applies.

Where is Chaiya Palace Hotel located?

Located in Phnom Penh City Centre, this spa hotel is steps away from Cambodia-Vietnam Friendship Monument and Riverside. Royal Palace and NagaWorld Casino are also within 10 minutes.

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Chaiya Palace Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 63 out of 74 reviews
Rating 8 - Good. 10 out of 74 reviews
Rating 6 - Okay. 0 out of 74 reviews
Rating 4 - Poor. 1 out of 74 reviews
Rating 2 - Terrible. 0 out of 74 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel
Stayed 1 night in Apr 2025

10/10 Excellent

sophea

Liked: Cleanliness, amenities, property conditions & facilities
Everything about the property was great. The staff was awesome and was always there when needed. The rooms were nice and the views were great.
Stayed 13 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay! Great views (and food) from the restaurant and pool, clean and spacious rooms, very comfy beds. All the staff we encountered were so kind and helpful. I also recommend the spa, it was lovely!
Stayed 2 nights in May 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great warming and welcoming staff who go out of their way to ensure your comfort.
Stayed 6 nights in Mar 2025

10/10 Excellent

Monique

Liked: Cleanliness, amenities, property conditions & facilities
I liked the location and the views from the rooftop. The staff were really helpful and friendly. Food was great, we had the buffet breakfast. Room was clean and comfy. There is secure parking a short walk away if you end up renting a scooter.
Stayed 6 nights in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible! The room was beautiful. The location was so convenient.
Stayed 3 nights in Apr 2025

10/10 Excellent

Shelly

Liked: Cleanliness, amenities, property conditions & facilities
Chaiya Palace is an excellent place to stay. The staff is very helpful, pleasant, and excellent. The breakfast was great and staff very attentive. The location is great and walkable to many locations. Tuk tuk’s available if you need a ride anywhere. The rooms are very clean, bright and large. We booked for 4 nights and then added 5 more nights. I totally recommend.
Stayed 4 nights in Jun 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel in a good location, nice staff, very brand new hotel with good restaurant and beautiful pool.
Stayed 3 nights in Dec 2024

10/10 Excellent

Philipp

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff ever. They allowed us to check-in ahead of time and even granted us a few hours more on check-out. Loved the bed and swimming pool. Would stay again, highly recommended!!
Stayed 1 night in Mar 2025

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing & the place is brand new & spotless. The food in the restaurant was delicious & the views from the roof were great. Every request was taken care of & the place is exceptionally well run. Pool was lovely!
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

Wonderful hotel. Top 1% of hotels for comfort and value.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, very friendly and helpful staff. Nice rooftop pool with amazing views. Walkable. Spacious room and bathroom.
Stayed 3 nights in Feb 2025

10/10 Excellent

Naadei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and awesome facilities. It looks just like the photos! Will definitely recommend to friends looking to visit PP
Stayed 4 nights in Dec 2024

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous staff. Location also fantastic, close to everything. Pool area very small and barely any sunbeds.
Stayed 2 nights in Feb 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was beautiful; the staff were amazing and the roof top swimming pool and bar were a treat.
Stayed 2 nights in Oct 2024

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming, excellent service, communication, welcome and assistance
Stayed 3 nights in Feb 2025

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very clean, bottles of water in the room every day. Good breakfast and swimming pool really.. outstanding. I thank all the staff for the kindness.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all would like to thank every one at the chiya palace hotel for making part of our stay a wonderful one . Excellent Hotel in the heart of Phnom Penh close to so many restaurants and coffee shops, Grand palace, temples,mall and night markets and mekong river, the staff is so friendly and helpful, the food and drinks are so good and we enjoyed the pool and the view , I highly recommend this hotel this is definitely not my last time I will surely be back thank you once again ... Jasmin and Erick

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff were very nice. Pool was not really for swimming more for cooling down. Strange shape. Room was very comfortable.
Stayed 7 nights in Jan 2025

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Top Notch! Everyone from the front staff, kitchen, housekeeping and manager were so helpful, friendly and amazing. I have travelled through Cambodia and this was by far the BEST place I have stayed in . Super clean, great breakfast, wonderful pool. I would recommend this place in a heartbeat. It has been such a great experience here in Cambodia!
Stayed 5 nights in Jan 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent brand new boutique hotel in the middle of Phnom Penh. Staff is incredibly friendly and helpful - special shoutout to Sam from the front desk!
Stayed 4 nights in Aug 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendliest hotel staff I've ever met

I cannot recommend this hotel enough. The staff were the FRIENDLIST people I have ever met. Always smiling, it was impossible not to be happy. So accommodating too. We had a very spacious room, which was really clean. The pool area was really nice, and the pool was so refreshing after exploring the city. Great location for walking to all the must see spots.
Stayed 3 nights in Dec 2024

8/10 Good

Motohiro

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD
Stayed 8 nights in Dec 2024

10/10 Excellent

Ruggero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greatest staff attitude and brand new facility!

Thumbs up!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have had an amazing six nights at this incredible gem. From arriving we were greeted with warmth and friendship. Our room was amazing with the bath being the highlight. Nothing was too much of an ask and we loved our stay. Highly recommend.
Stayed 6 nights in Aug 2024