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HM Grand Central Hotel

4.0 star property
Hotel with a full-service spa, near Royal Palace
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HM Grand Central Hotel

Indoor pool
Exterior
Sports facility
Indoor spa tub
Grand Suite, 1 King Bed, City View

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Breakfast available
  • Parking included
The price is AU$104
includes taxes & fees
27 Nov - 28 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Premier Double Room, 1 King Bed, City View

Premier Double Room, 1 King Bed, City View | City view

Premier Double Room, 1 King Bed, City View

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Rainfall showerhead
Bathrobes
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | City view

Deluxe Double Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Rainfall showerhead
Bathrobes
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | City view

Deluxe Twin Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Rainfall showerhead
Bathrobes
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Premier Twin Room, 1 Bedroom, City View

Premier Twin Room, 1 Bedroom, City View | City view

Premier Twin Room, 1 Bedroom, City View

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Rainfall showerhead
Bathrobes
  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Family Room, 1 Bedroom, City View

Family Room, 1 Bedroom, City View | City view

Family Room, 1 Bedroom, City View

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

View all photos for Grand Suite, 1 King Bed, City View

Grand Suite, 1 King Bed, City View | City view

Grand Suite, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Single Room, 1 Queen Bed

Superior Single Room, 1 Queen Bed | City view

Superior Single Room, 1 Queen Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Rainfall showerhead
Bathrobes
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

Similar properties

Lobby

Palace Gate Hotel & Residence By EHM

Pool
Kitchen
Parking included
Free WiFi
8.8 out of 10, Excellent, (302)
The price is AU$108
includes taxes & fees
12 Dec - 13 Dec
Palace Gate Hotel & Residence By EHM
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About the area

Map
#42, Street 208, Village II, Sangkat Boeung Reang, Khan Daun Penh, Phnom Penh

What's nearby

  • Royal Palace - 10 min walk - 0.9 km
  • Central Market - 12 min walk - 1.0 km
  • National Museum of Cambodia - 13 min walk - 1.2 km
  • NagaWorld Casino - 2 min drive - 2.3 km
  • Phnom Penh Night Market - 3 min drive - 2.4 km

Getting around

  • Phnom Penh Railway Station - 2 min drive
  • Phnom Penh (PNH-Phnom Penh Intl.) - 27 min drive

Restaurants

  • ‪Executive Lounge - ‬2 min walk
  • ‪The Deck - ‬2 min walk
  • ‪85°C Daily Café - ‬5 min walk
  • ‪The Mekong - ‬1 min walk
  • ‪Killiney Kopitiam - ‬5 min walk

About this property

HM Grand Central Hotel

Upscale hotel near Royal Palace
You can look forward to a free daily manager's reception, a rooftop terrace and a coffee shop/cafe at HM Grand Central Hotel. Take some time to relax at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a lift
  • A computer station, tour/ticket information and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 87 individually decorated rooms offer comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and dressing gowns.
Other amenities include:
  • Bathrooms with free toiletries and hairdryers
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

English, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 11 for adults and USD 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Picnic area
  • Rooftop terrace

Accessibility

  • Lift
  • Tile flooring in room

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between midnight and noon
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via airport shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per stay.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 11 for adults and from USD 6 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and noon
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

HM Grand Central Hotel Phnom Penh
HM Grand Central Phnom Penh
HM Grand Central
HM Grand Central Hotel Hotel
HM Grand Central Hotel Phnom Penh
HM Grand Central Hotel Hotel Phnom Penh

Frequently asked questions

Does HM Grand Central Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at HM Grand Central Hotel?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at HM Grand Central Hotel on 27 Nov 2024 start from AU$104.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is HM Grand Central Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at HM Grand Central Hotel?

Self-parking is free at this property.

What time is check-in at HM Grand Central Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from midnight to noon for a fee.

What time is check-out at HM Grand Central Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does HM Grand Central Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is HM Grand Central Hotel located?

Located in Phnom Penh City Centre, this spa hotel is within a 15-minute walk of Sorya Shopping Center and Royal Palace. Orussey Market and Central Market are also within 15 minutes. Phnom Penh Railway Station is 21 minutes by foot.

HM Grand Central Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 59 out of 126 reviews" "
Rating 8 - Good. 46 out of 126 reviews" "
Rating 6 - Okay. 12 out of 126 reviews" "
Rating 4 - Poor. 4 out of 126 reviews" "
Rating 2 - Terrible. 5 out of 126 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, very friendly helpful staff. Great location. Would recommend
Stayed 2 nights in Oct 2024

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
I did message hotel about arranging a pick up , no one got back to me.
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sky bar is beautiful and offers good value on food/drinks. It’s a good place to work and is open until 11pm. It is the same atmosphere you would expect at a high end restaurant. The laundry service offered is very convenient. The room is very nice with a very good air conditioning system. The gym offers dumbbells up to 10kg which are quite light, but there are cable machines which still allow you to get in a good workout. It is also very well connected to the city with tuk tuks available to get you to the key tourist attractions quickly. Hotel staff are extremely friendly and helpful.
Stayed 3 nights in Jul 2024

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a good area, a short tuk tuk ride away from the key points in Phnom Pehn.
Stayed 2 nights in Mar 2024

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities
In general, the facilities are reasonable and room are clean. However, hotel not flexible for even extension of 0.5 hr on check out time and staff seem to constantly change her position. This is the only hotel that I ever encountered such strict restriction
Stayed 2 nights in Dec 2023

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Kevin P.

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money. Room was spacious and clean. Staff were excellent. Area was safe and quiet. Nice pool area and gym was spacious but needed some maintenance and a/C. Many steps up to hotel front door could be an issue for some people. It's walkable to the markets and royal palace but only a cheap tuktuk ride otherwise. I highly recommend this hotel. I would have no hesitation to return here.
Stayed 1 night in Aug 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money hotel in convenient location. Walkable to the royal palace and the shopping markets. Nice spacious room with all the amenities in great order. Nice pool area. Great friendly helpful staff. I would have no hesitation in returning to this hotel.
Stayed 2 nights in Aug 2023

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, staff & service
Everything was fine. There was nothing particularly special or extraordinary about the property. I was a little upset that after a stay of 13 or 14 nights in this hotel they refused to allow my wife to check out 30 minutes late the morning following my departure. Their breakfast buffet was average and I thought it was a little overpriced. Nice restaurants in the area charge less and have a much better selection.
Stayed 13 nights in Aug 2023

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, with nice pool. Roms clean and comfy. Close to most places.
Stayed 3 nights in Jun 2023

10/10 Excellent

Mengkheang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, good staff. Not far from riverside. Have stayed there twice.
Stayed 3 nights in Jun 2023

10/10 Excellent

Tonu

Stayed 4 nights in Jun 2023

4/10 Poor

john

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The Wi-Fi didn’t work during the entire stay. Bathroom flooded because shower drain didn’t work very well. They sure said that breakfast buffet started at 6:30 and when I got there at 6:30 there was virtually no food and what was there was cold. the van they arranged for me to go to see siem reap was jampacked with very disappointing seats, and barely any air conditioning at all. I canceled the return trip and took the M bus.

2/10 Terrible

Lewis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No safe, no WiFi, ID must be held in reception
I stay in hotel more than 6 months of the year. I’ve been to thousands of hotels. I rarely leave reviews but felt compelled due to the poor experience I had Firstly, upon check in the hotel had faulty WiFi, no connection at all, and it would be that way for my entire 5 day stay - crucial issue for most people but luckily I had a mobile hotspot connection The second issue is I brought a guest one of the days - the hotel make your guests deposit their ID/passport - a scan and signature from me the room holder, is not enough, they’ll force you to leave physical ID in reception until you leave - this is a ridiculous policy holding guests ID for ransom The third issue is the safety deposit box is faulty, it has limescale within the battery unit. Which means sometimes it randomly powers off and you cannot get your belongings. Despite leaving a cash deposit on check in, you cannot bill breakfast to your room. You have to bring physical cash every morning to have breakfast. One of the days the safe was faulty and my money and wallet was locked inside the safe. I went to breakfast and explained the issue to them and they refused to let me bill breakfast to my room or pay by Apple Pay This hotel has bad service - all of the staff are rude, I know it’s a cheap hotel but kindness and good service costs nothing If you need WiFi, or a safe in your room, or you don’t want to surrender your guests ID as collateral (despite then having card and prepaid deposit) then avoid
Stayed 5 nights in May 2023

10/10 Excellent

Thon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it a lot cuz they are good people!!
Stayed 17 nights in May 2023

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to most places. Excellent staff, keen to help. Transport always available
Stayed 21 nights in Mar 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Great breakfast. Many useful amenities
Stayed 2 nights in Apr 2023

8/10 Good

Ollie

Liked: Property conditions & facilities, room comfort
Nearly great.
Overall we were pleased with our stay, nice rooftop pool, modern rooms, and huge bed! The gym has plenty of equipment, and the location is good. Only downside for us was that our room wasn’t cleaned properly and used tissues were left from previous occupants, we requested for these to be removed (which they were eventually), but the service was a little poor with no apology and no acknowledgment of this being a hygiene issue. Would have liked our request to have been taken more seriously, especially off the back of the Covid-19 pandemic.
Stayed 3 nights in Mar 2023

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good city hotel.
Good city hotel. Short tuk tuk ride from royal palace end river. Ideal for a short stay.
Stayed 3 nights in Mar 2023

10/10 Excellent

Douglas, Ballston Spa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay. The staff is excellent, the pool is nice and the area is very walkable.
Stayed 12 nights in Feb 2023

4/10 Poor

julian

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Service way below standard
This was the fourth time staying here as each of the previous stays were good. However this will be the last time we stay there due to unsatisfactory service. In particular, the nightshift male front desk cover. He was particularly rude to my partner. He asked her for ID which was unwarranted, knowing full well I did not understand what he was questioning about. He was clearly not asking other guests the same. On a second occasion he was reluctant to say the least, to help with a problem with our keycard to the room. He claimed it was expired even though he had just watched me use it to gain lift access. In addition many, but not all, of the staff seemed uninterested in helping out with simple requests. This was disappointing as on previous visits that was not the case.
Stayed 6 nights in Feb 2023

General hotel information

Reasons to Book
Comfortable Beds & Great Location
Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0