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Twinpalms Surin Phuket Resort

5.0 star property
Luxury resort with 3 restaurants and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Twinpalms Surin Phuket Resort

Outdoor pool, pool loungers
Point of interest
Point of interest
Property entrance
1 Bedroom Duplex Loft

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Gym
    Gym
  • Breakfast available
    Breakfast available
The price is AU$504
includes taxes & fees
28 Nov - 29 Nov

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Lagoon Deluxe

Lagoon Deluxe

Lagoon Deluxe

Highlights

Air conditioning
Fridge
Pillow menu
Renovated in 2020
Blackout curtains
Ceiling fan
Bathrobes
Private bathroom
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Penthouse Loft

Minibar, in-room safe, desk, laptop workspace

2 Bedroom Penthouse Loft

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Air conditioning
Fridge
Pillow menu
Renovated in 2020
  • 240 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Palm Deluxe

Minibar, in-room safe, desk, laptop workspace

Palm Deluxe

Highlights

Balcony
Air conditioning
Fridge
Pillow menu
Renovated in 2020
Blackout curtains
Ceiling fan
Private bathroom
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Duplex Loft

2 Bedroom Duplex Loft

2 Bedroom Duplex Loft

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Air conditioning
Fridge
Pillow menu
Renovated in 2020
  • 190 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Palm Premium

Minibar, in-room safe, desk, laptop workspace

Palm Premium

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Pillow menu
Renovated in 2020
Blackout curtains
Ceiling fan
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Duplex Loft

1 Bedroom Duplex Loft

1 Bedroom Duplex Loft

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Air conditioning
Fridge
Dining table
Smart TV
  • 190 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Penthouse Loft

Minibar, in-room safe, desk, laptop workspace

1 Bedroom Penthouse Loft

Highlights

Deck/patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Fridge
Dining table
Smart TV
  • 230 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Palm Suite

Palm Suite | Terrace/patio

Palm Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Smart TV
Pillow menu
Renovated in 2020
Ceiling fan
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Penthouse Loft

Presidential Penthouse Loft

Presidential Penthouse Loft

Highlights

Air conditioning
Fridge
Pillow menu
Renovated in 2020
Blackout curtains
Ceiling fan
Separate bath and shower
2 bathrooms
  • 427 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Lagoon Suite

Lagoon Suite

Lagoon Suite

Highlights

Air conditioning
Fridge
Pillow menu
Renovated in 2020
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
  • 102 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Lagoon Premium

Lagoon Premium

Lagoon Premium

Highlights

Balcony
Air conditioning
Fridge
Pillow menu
Renovated in 2020
Blackout curtains
Ceiling fan
Private bathroom
  • 62 sq m
  • Sleeps 1
  • 1 Double Bed

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The price is AU$470
includes taxes & fees
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About the area

Map
106/46 Moo 3, Surin Beach Road, Choeng Thale, Phuket, 83110

What's nearby

  • Surin Beach - 3 min walk - 0.3 km
  • Pansea Beach - 9 min walk - 0.8 km
  • Bang Tao Beach - 15 min walk - 1.3 km
  • Kamala Beach - 5 min drive - 4.4 km
  • Boat Avenue Mall Phuket - 5 min drive - 4.4 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 35 min drive

Restaurants

  • ‪Blue lagoon restaurant - ‬5 min walk
  • ‪Lomtalay - ‬7 min walk
  • ‪Wagyu Steakhouse - ‬5 min walk
  • ‪Audy Restaurant - ‬5 min walk
  • ‪Khun Yaa - ‬6 min walk

About this property

Twinpalms Surin Phuket Resort

Luxury boutique resort refurbished in 2020 and located near Surin Beach
Located close to Bang Tao Beach and Kamala Beach, Twinpalms Surin Phuket Resort provides an airport shuttle, a beach bar and a poolside bar. Indulge in a body scrub, a massage and a body treatment at Palm Spa, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, light fare and Thai cuisine. In addition to a terrace and a garden, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with sunloungers
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and babysitting (surcharge)
  • Wedding services, meeting rooms and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 97 rooms feature comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Designer toiletries and hairdryers
  • Wardrobes/cupboards, fridges and microwaves

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: THB 765 for adults and THB 385 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar

Restaurants on site

  • Oriental Spoon
  • Pool Bar
  • Wagyu Steakhouse

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,131 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 11 buildings
  • 2 floors
  • Built in 2004
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately THB 765 for adults and from THB 385 for children
  • Airport shuttle fee: THB 2000 per vehicle (one-way, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Phuket Twinpalms
Twinpalms
Twinpalms Phuket Resort Choeng Thale
Twinpalms Phuket Hotel Thalang
Twinpalms Phuket Thalang
Twinpalms Phuket Hotel Choeng Thale
Twinpalms Phuket Choeng Thale

Frequently asked questions

Does Twinpalms Surin Phuket Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Twinpalms Surin Phuket Resort?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Twinpalms Surin Phuket Resort on 28 Nov 2024 start from AU$504.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Twinpalms Surin Phuket Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Twinpalms Surin Phuket Resort?

Self-parking and valet parking are free at this property.

What time is check-in at Twinpalms Surin Phuket Resort?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Twinpalms Surin Phuket Resort?

Checkout is at noon.

Does Twinpalms Surin Phuket Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 2000 per vehicle applies.

Where is Twinpalms Surin Phuket Resort located?

This family-friendly Choeng Thale resort is located by the sea, within a 15-minute walk of Surin Beach and Bang Tao Beach. Porto de Phuket and Kamala Beach are also within 6 mi (10 km).

Twinpalms Surin Phuket Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 619 out of 793 reviews" "
Rating 8 - Good. 132 out of 793 reviews" "
Rating 6 - Okay. 24 out of 793 reviews" "
Rating 4 - Poor. 11 out of 793 reviews" "
Rating 2 - Terrible. 7 out of 793 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jarrad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, great food and a beautiful hotel. Really enjoyed staying here. Thank you
Stayed 4 nights in Oct 2024

2/10 Terrible

Tommy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our honeymoon in Southeast Asia took us to 7 cities across 5 countries, all at 5-star resorts that exceeded our expectations—except for Twimpalms Phuket. This resort barely qualifies as a 3.5-star property. I was misled by the overly positive reviews on Expedia, which seem questionable upon reflection. The only good feature was the pool, however it felt cramped and overshadowed by tall trees, leaving little room for sunlight. The public beach across the street was dirty, though the hotel offers transfers to a more appealing beach club 10 minutes away. The resort's atmosphere was surprisingly dull, bordering on lifeless. Our room was outdated. There was no door for the toilet, and the weak flush required multiple attempts. The shower lacked a door, resulting in water flooding the bathroom. The bathrobes were so thin they were nearly transparent. While the room had a wide sliding door facing the pool/common area, the glass was see through providing no privacy, forcing us to keep the curtains closed. Breakfast was a letdown and unsanitary. I witnessed the chef taste food from a soup spoon and reusing it. One morning, we had to share a table with other people, and the quality of food and coffee was poor. We prepaid breakfast for four days but only used two. Rooms lack an iron and board, requiring us to request them from room service, sometimes waiting an hour. At checkout, I was unexpectedly chased down for a $12 charge for a small fruit plate ordered while waiting for an iron.
Stayed 4 nights in Oct 2024

2/10 Terrible

ROXHENSA

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They made us pay for dental kit, provided in the restroom, with no tag price on it.The price should be obvious so you’re not surprised at the check out. They showed us a book with the prices for the minibar staff. We asked the front desk to talk to the manager about the shaving kit and dental but the front desk said he is not available and this is our policy. It wasn’t for the total amount that we had to pay but it looks ridiculous for a 5 star resort to charge guests for this elementary things. Staff weren’t friendly at all. They barely could say hi or smile.The internet connection was not good at all. The resort was modern style and the rooms were really nice. Cleaning service was great!
Stayed 4 nights in Oct 2024

10/10 Excellent

Mandeep

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property, great people
Stayed 5 nights in Sep 2024

8/10 Good

Maryana

Stayed 6 nights in Aug 2024

4/10 Poor

Terry

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property and staff is nice. When we showed up we had rented the Penthouse. Soon arrival we discussed the penthouse has 3 step of stairs. Being disabled this was not going to work. Staff was nice and said they will call Expedia and make an adjustment since the room we had to be in with no stairs was half the price. When checking out we discovered the hotel blocked Expedia 3 times from adjusting the price. I asked the manger for help and he got into my face. He asked to fight me. I’m in a wheelchair and never been treated like this. Location is not great. It’s not on the beach. The pictures of the beach is a club you have to buy bottles for 200 each at.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jiwon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing experience!
Stayed 2 nights in Aug 2024

10/10 Excellent

Daesung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Perfect Stay. Loved the catch beachclub. But the most we liked pisit. He madenour Stay memorable.
Stayed 3 nights in Jul 2024

10/10 Excellent

Daniel

Stayed 2 nights in Jul 2024

10/10 Excellent

Fahad, Salam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prefect resort
Stayed 2 nights in Jun 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 11 nights in May 2024

10/10 Excellent

Chia Yu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

MONAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Dor

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Far from ideal
Stayed 4 nights in Apr 2024

10/10 Excellent

yongjip

Stayed 4 nights in Apr 2024

10/10 Excellent

MEHMET

Stayed 7 nights in Apr 2024

8/10 Good

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel. Beautiful grounds. Comfortable rooms. The pool area is inviting. Big patio with each room. They give fruit platters between 3 and 4 everyday. Great breakfast with many choices of bread. Only downside is that it is not on the beach ant there is no good restaurant within walking distance, except the hotel’s. Also, the A/C can’t be set lower than 20 Celsius.
Stayed 3 nights in Mar 2024

10/10 Excellent

Sujeong

Stayed 1 night in Jan 2024

6/10 Okay

Ricky, Highwood

Liked: Cleanliness, staff & service, property conditions & facilities
gramped great idea but surrounded by major loud music not right
Stayed 3 nights in Jan 2024

10/10 Excellent

Ryan

Stayed 6 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Great stay. Lovely pool. Great breads at breakfast. Close to the sea. Quiet. Beautiful room. Really nice.
Stayed 4 nights in Dec 2023

8/10 Good

Mohammad

Liked: Cleanliness, property conditions & facilities
The property is very high quality.
Stayed 3 nights in Dec 2023

General hotel information

Reasons to Book
Outdoor Pool & Great Facilities
Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0