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The Ramsey Hotel & Convention Center

3.0 star property
Recharge with a hearty breakfast and coffee then spend your days exploring or relaxing by our cozy firepit.

Photo gallery for The Ramsey Hotel & Convention Center

Indoor pool
Interior entrance
Bar (on property)
Exterior
Interior entrance
Experience the best of Pigeon Forge at The Ramsey Hotel & Convention Center. Enjoy a rejuvenated hotel, where you can indulge in a free breakfast buffet, unwind by the firepit on the charming terrace or relax in the spa tub. With an indoor pool and helpful staff, this hotel offers something for everyone.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Gym
The current price is AU$161
includes taxes & fees
11 Feb - 12 Feb

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe King with Sleeper Sofa

Deluxe King with Sleeper Sofa

Deluxe King with Sleeper Sofa

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for King Bed Mini-Suite with Jacuzzi & Fireplace

King Bed Mini-Suite with Jacuzzi & Fireplace

King Bed Mini-Suite with Jacuzzi & Fireplace

Highlights

Soundproofed
Fireplace
Private indoor hot tub
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Family Suite

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Two Bedroom Family Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • Sleeps 8
  • 1 King Bed, 2 Queen Sofa Beds, 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Superior King with Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Superior King with Sleeper Sofa

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • Sleeps 3
  • 1 Queen Bed

View all photos for Choice Queen with Wet Bar & Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Choice Queen with Wet Bar & Sleeper Sofa

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Queen Accessible with Grab Bar Bathtub

Queen Accessible with Grab Bar Bathtub

Queen Accessible with Grab Bar Bathtub

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
3230 Parkway, Pigeon Forge, TN, 37868

What's nearby

  • LeConte Center at Pigeon Forge - 16 min walk
  • Dolly Parton's Stampede Dinner Attraction - 2 min drive
  • Island at Pigeon Forge - 3 min drive
  • Titanic Museum - 4 min drive
  • Dollywood - 12 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 55 min drive

Restaurants

  • ‪The Old Mill Restaurant - ‬9 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Baskin-Robbins - ‬2 min walk
  • ‪Golden Corral - ‬14 min walk
  • ‪JT Hannah's Kitchen - ‬2 min walk

About this property

The Ramsey Hotel & Convention Center

Hotel rejuvenated in 2024 and located near LeConte Center at Pigeon Forge
Located close to Island at Pigeon Forge and Dolly Parton's Stampede Dinner Attraction, The Ramsey Hotel & Convention Center provides a free breakfast buffet, a terrace and a firepit. For some rest and relaxation, visit the hot tub. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self-parking
  • Express check-out, 6 meeting rooms and a porter/bellboy
  • Smoke-free property, luggage storage and laundry services
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 206 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with designer toiletries and hairdryers
  • 36-inch TVs with premium channels
  • Wardrobes/cupboards, mini fridges and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Fenced pool
  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (18,801 square foot of space)

Outdoors

  • Firepit
  • In a nature reserve
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests with vehicles towing a caravan must contact the property in advance. Parking for vehicles with caravans is limited to 1 space per room, and caravans cannot exceed 24 feet (7.3 metres) in length. There is a fee of USD 75 (tax not included) for caravan parking. Due to any extenuating circumstances at the time of your stay, caravan parking may be subject to availability.

Renovations and closures

The following facilities are closed on Sunday and Monday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 40.00, per pet, per night, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 23 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
24-hour pool access
Guests under 14 years old are not allowed in the fitness facility, and guests under 14 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel PIGEON FORGE
Ramsey Hotel Pigeon Forge
PIGEON FORGE Holiday Inn
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Holiday Inn Pigeon Forge Hotel
Ramsey Pigeon Forge
Ramsey Hotel Sevierville
Ramsey Sevierville
Ramsey Hotel
Holiday Inn Pigeon Forge
The Ramsey
The Ramsey & Convention Center
The Ramsey Hotel & Convention Center Hotel
The Ramsey Hotel & Convention Center Pigeon Forge
The Ramsey Hotel & Convention Center Hotel Pigeon Forge

Frequently asked questions

Does The Ramsey Hotel & Convention Center have a pool?

Yes, this property has an indoor pool. Pool access is available 24 hours a day.

How much does it cost to stay at The Ramsey Hotel & Convention Center?

As of 10 Feb 2025, prices found for a 1-night stay for 2 adults at The Ramsey Hotel & Convention Center on 11 Feb 2025 start from AU$160.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ramsey Hotel & Convention Center pet-friendly?

Yes, The Ramsey Hotel & Convention Center allows dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a deposit of USD 250.00 per stay and a fee of USD 40.00 per pet, per night. Service animals are exempt from fees.

How much is parking at The Ramsey Hotel & Convention Center?

Self-parking is free at this property.

What time is check-in at The Ramsey Hotel & Convention Center?

Check-in begins at 4:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at The Ramsey Hotel & Convention Center?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Ramsey Hotel & Convention Center located?

Located in Downtown Pigeon Forge, this hotel is within 1 mi (2 km) of LeConte Center at Pigeon Forge, Dolly Parton's Stampede Dinner Attraction and Island at Pigeon Forge. Titanic Museum and Dollywood are also within 6 mi (10 km).

The Ramsey Hotel & Convention Center Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 576 out of 1077 reviews
Rating 8 - Good. 242 out of 1077 reviews
Rating 6 - Okay. 138 out of 1077 reviews
Rating 4 - Poor. 62 out of 1077 reviews
Rating 2 - Terrible. 59 out of 1077 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

taryn

Travelled with family and small children
Staff was friendly and helpful. Unfortunately, the room was a bit of a let down. Very small and not clean
Stayed 2 nights in Feb 2025

8/10 Good

Jennie

Travelled with partner
Liked: Amenities, property conditions & facilities
The hotel was very nice and clean and the rooms were clean. The staff was polite and helpful. While the breakfast buffet looked very impressive, the hot foods were mostly lukewarm. The waffles tasted like plastic and after trying one bite I threw it away. I noticed that there were very few people who were making them We had to wait on bowls and more food most every morning. However, it was very busy and I only saw one staff person from the kitchen. We will probably stay there again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Wallean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very restful after a busy day
Stayed 4 nights in Jan 2025

10/10 Excellent

Dominick

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining services, staff, and the pool were unforgettable ⭐️⭐️⭐️⭐️⭐️
Stayed 3 nights in Jan 2025

6/10 Okay

christina

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Julie

Stayed 2 nights in Dec 2024

6/10 Okay

Rufus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself and staff are very nice. The free breakfast was excellent. Unfortunately, their policies on pets led to there being a dog directly across the hall from us that barked a lot. Additionally, you can hear every sound in the halls, from people talking normally, to people running, knocking on doors, and doors closing. Interestingly, we did not hear any room noises except the barking dog. This was one of the noisiest places I have ever stayed due to the hallway noises, especially late at night. It’s not that the guests were out of line as much as it seems to be a poor design or poor quality of door. Everything else was very nice.
Stayed 2 nights in Jan 2025

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything about it. The sktaff was very professional and eager to help
Stayed 3 nights in Jan 2025

6/10 Okay

Cheri

Disliked: Property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

zizipizga

Stayed 2 nights in Dec 2024

6/10 Okay

Francisco

Liked: Staff & service
In need of some remodeling. Out of bodywash soap and conditioner in my room. It was never delivered. Had to go to the front desk. Staff was pleasant
Stayed 2 nights in Dec 2024

2/10 Terrible

Levi

Liked: Cleanliness
Stayed 2 nights in Dec 2024

6/10 Okay

Yaime

Disliked: Property conditions & facilities
Not what we was expect or price , overall good place if you have pets
Stayed 2 nights in Dec 2024

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first visit and will definitely book again. It was so fun having a 24 hr pool. Our room was nice and clean. The elevator could use some updating but other than that it was a nice hotel. Couldn't ask for a better location near everything!! Staff were very nice and helpful. You won't be disappointed.
Stayed 3 nights in Oct 2024

2/10 Terrible

Samantha

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Jordyn

Travelled with family and small children
Disliked: Property conditions & facilities
Based on the reviews, i had high expectations for this hotel. But it was incredibly blah. It looks like the hotel hasn't been worked on in 20 years. Lobby was covered in popcorn on the floor. Hallway on the 4th floor smelled funky. The room was just ok. The room next door had a fake service animal that they left in the room to bark for hours. The bed also has thesemetal brackets that stick out amd i slammed my knee into it walking by, so be careful walking near the bed. It wasnt the worst hotel ive been to, but i wouldnt stay here again. 5/10.
Stayed 2 nights in Dec 2024

6/10 Okay

Anthony

Travelled with family
Liked: Cleanliness
Great place people so friendly little bit update need
Stayed 1 night in Dec 2024

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness
We were excited to get to the site. Google street view showed a nice building. It was just far enough off the street to be away and included at the same time. Upon arriving, we found the lobby to be very warm, cozy, and welcoming. The fireplace was pleasant and the Christmas decorations were very nice. Everything was great. Checking in was very pleasant as well. Staff were very polite and conversed well. I asked for advice on a nice place to see and was recommended to go see Cade’s Cove. That recommendation ended up being my favorite part of the entire vacation. The chief complaint we have with the site is that out of a 5 night stay, our room was only serviced once. It was difficult at first to even get fresh towels. When we would mention to the front desk staff about housekeeping not coming, every person’s default was “did you have your do not disturb plaque on the doorknob?” Thats a fair question once but seemed to be the trained response. They put us down to have towels delivered but they never were. We had to get them from the front desk a few times since they weren’t delivered when requested. I think the company budgets to save as much money as possible, so they may cut corners where they can. But I don’t think on anything dangerous, just inconvenient to the customer. Thats our experience. We probably won’t stay again, but I think this is still a fair place to stay if you are on a budget. We enjoyed our trip very much and thank The Ramsey overall.
Stayed 5 nights in Dec 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and clean. Only comment is the bed made squeaky metal noise every time my husband move. Also, pop corn for movi is very salty, but other than that it was beautiful, we enjoyed being there, very convenient to everything.
Stayed 1 night in Dec 2024

6/10 Okay

Samuel

Travelled with family
Check in was slow, and the rooms were clean but cosmetically rough shape. Lot of dust on the shelves. The bathroom doors and tub had a good amount of rust on them. There were probably 10 to 15 patched holes in the wall, ceilings with paint that didn’t match. Just poor up keep.
Stayed 1 night in Dec 2024

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Good breakfast. Friendly staff
Stayed 1 night in Dec 2024

6/10 Okay

Megan

Stayed 3 nights in Dec 2024

2/10 Terrible

Tony

Disliked: Cleanliness, staff & service, property conditions & facilities
My room was in really bad chape especially the bathroom, which was run down and not well clean, my bed covers and sheets where dirty as well even the window blinds are full of dust and sticky overall not one of the best Hotels I have stayed in to say the lwas
Stayed 1 night in Dec 2024

8/10 Good

Jeffery

Travelled with family
Liked: Staff & service
Disliked: Amenities
Just needs some updates 😃
Stayed 3 nights in Dec 2024

4/10 Poor

Heather

Disliked: Staff & service, property conditions & facilities
Staff were friendly but underprepared. No towels in the pool area, movie was hard to see, and no fresh popcorn
Stayed 2 nights in Dec 2024