Playa Alicia Tours and Activities

Everything was great

Javier was amazing! Very attentive and helpful!

Overall it was a good trip with issues. The general areas of the hotel and pools were maintained well. Staff overall was friendly and very helpful. Rooms - outdated, everything felt like it needed some updating. Toilets clogged frequently, AC never properly worked. Food - Average across the board. My kids both have Celiac and the staff took great care of them even though they had limited options to some extent. Food overall though was average - the Hibachi was the best Pools - very nice and well kept. plenty of chairs for everyone Entertainment - poor. After 10p nothing to do and very little during the day to keep the large crowds entertained. Evening entertainment was pretty bad overall. Everything pretty much costs money if you want to do things - arcade, laser tag, VR room, bowling, putt putt. Not a crazy cost but certainly changes the feel of the all-inclusive experience Staff - overall very friendly and responsive Be careful of the vacation club meeting. They will offer you incentives but you have to present the certificate at check-out or they don't make good on the credit