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Platinum Yucatan Princess Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with 13 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Platinum Yucatan Princess Adults Only - All Inclusive

View from property
8 bars/lounges, 2 poolside bars, beach bar
13 outdoor pools, pool umbrellas, pool loungers
8 bars/lounges, 2 poolside bars, beach bar
Aerial view
VIP Access

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Hot tub
The price is AU$638
includes taxes & fees
2 Jan - 3 Jan 2025

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, Round Bed, Swimout (Honeymoon)

Suite, Round Bed, Swimout (Honeymoon) | Living area

Suite, Round Bed, Swimout (Honeymoon)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Sofa bed
Blackout curtains
  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Swimout (Platinum)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room, Swimout (Platinum)

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Plasma TV
Pillow menu
Blackout curtains
Bathrobes
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite (deluxe)

Highlights

Furnished balcony
Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
  • 55 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite, Hot Tub (deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Hot Tub (deluxe)

Highlights

Furnished balcony
Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
  • 55 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, Round Bed (Honeymoon)

Suite, Round Bed (Honeymoon)

Suite, Round Bed (Honeymoon)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Sofa bed
Blackout curtains
  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Platinum)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room (Platinum)

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Plasma TV
Pillow menu
Blackout curtains
Bathrobes
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Pool Access ((Swimout) Deluxe)

Junior Suite, Pool Access ((Swimout) Deluxe)

Junior Suite, Pool Access ((Swimout) Deluxe)

Highlights

Furnished balcony
Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
6 restaurants, international cuisine

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Pool
All-inclusive
Spa
Free WiFi
8.6 out of 10, Excellent, (2672)
The price is AU$503
includes taxes & fees
23 Dec - 24 Dec
Wyndham Alltra Playa del Carmen Adults Only All Inclusive
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About the area

Map
Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 16 min walk - 1.4 km
  • Gran Coyote Golf - 7 min drive - 3.9 km
  • El Camaleón Mayakoba Golf Course - 8 min drive - 3.8 km
  • Tres Rios Ecopark - 12 min drive - 7.4 km
  • Punta Esmeralda Beach - 14 min drive - 5.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive

Restaurants

  • ‪Amaranto - ‬18 min walk
  • ‪Alberca - Pool - ‬9 min walk
  • ‪Privilege Lounge - ‬13 min walk
  • ‪Piano Bar - ‬6 min drive
  • ‪Restaurante Hacienda - ‬15 min walk

About this property

Platinum Yucatan Princess Adults Only - All Inclusive

Luxury all-inclusive property
At Platinum Yucatan Princess Adults Only - All Inclusive , you can look forward to a free breakfast buffet, a nightclub and 2 poolside bars. With a white sand beach, a beach bar and beach volleyball, this property is the perfect place to soak up some sun. Treat yourself to aromatherapy, hydrotherapy or a hot stone massage at Princess Spa Platinum, the on-site spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Fitness classes are offered at the gym; other things to do include basketball, archery and volleyball. In addition to a corner/local shop and a terrace, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 13 outdoor pools with sunloungers and pool umbrellas
  • Free self-parking
  • 6 outdoor tennis courts, express check-in and tour/ticket information
  • A porter/bellboy, a banquet hall and coffee/tea in reception
  • Guest reviews speak highly of the dining options, breakfast and beach locale
Room features
All 470 rooms have comforts, such as 24-hour room service and furnished balconies, in addition to perks, such as air conditioning and free stocked minibars. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with separate baths/showers and free toiletries
  • 42-inch plasma TVs with satellite channels
  • Furnished balconies or patios, wardrobes/cupboards and LED light bulbs

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Football
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 6 restaurants
  • 8 bars/lounges
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aroma
  • Asiatico
  • Bruschetta
  • Rodeo Grill
  • Yucatan

Things to do

  • 13 outdoor pools
  • 6 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Gym
  • Nightclub
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,426 square feet of conference space
  • Business centre

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit
This property enforces a strict dress code in the restaurants.

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Platinum Yucatan Princess Adu
Platinum Yucatan Princess All Suites Playa del Carmen
Platinum Yucatan Princess All Suites Resort
Platinum Yucatan Princess All Suites Resort Playa del Carmen
Platinum Yucatan Princess Adults All inclusive Playa del Carmen
Platinum Yucatan Princess Adults Playa del Carmen
Platinum Yucatan Princess Adults

Frequently asked questions

Does Platinum Yucatan Princess Adults Only - All Inclusive have a pool?

Yes, this property has 13 outdoor pools.

How much does it cost to stay at Platinum Yucatan Princess Adults Only - All Inclusive ?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Platinum Yucatan Princess Adults Only - All Inclusive on 2 Jan 2025 start from AU$637.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Platinum Yucatan Princess Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Platinum Yucatan Princess Adults Only - All Inclusive ?

Self-parking is free at this property.

What time is check-in at Platinum Yucatan Princess Adults Only - All Inclusive ?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Platinum Yucatan Princess Adults Only - All Inclusive ?

Checkout is at noon.

Are there all-inclusive benefits at Platinum Yucatan Princess Adults Only - All Inclusive ?

Yes, the property is all-inclusive. All food and drinks are included, and activities include football, tennis, volleyball and more.

Where is Platinum Yucatan Princess Adults Only - All Inclusive located?

Nestled on the beach, this Playa del Carmen property is within 1 mi (2 km) of Playa Xcalacoco and Chun-Zumbul (diving site). Punta Esmeralda Beach and Playa 88 are also within 3 miles (5 km).

Reviews

8.2

Very good

Rating 10 - Excellent. 1166 out of 2348 reviews" "
Rating 8 - Good. 603 out of 2348 reviews" "
Rating 6 - Okay. 305 out of 2348 reviews" "
Rating 4 - Poor. 148 out of 2348 reviews" "
Rating 2 - Terrible. 126 out of 2348 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jason Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Candyce, Jamaica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimout room is amazing Shower took a while to get hot Watch out for the animals
Stayed 3 nights in Dec 2024

8/10 Good

Ashly Wei-Yun

Liked: Staff & service, property conditions & facilities
Honest review from solo Canadian female traveller: Thank you for a great experience! Location (9/10) - shuttle to 5th Avenue Playa Del Carmen is $5 USD and only takes 20 minutes. - discounts for excursions if you walk up to the Best Day counter and book when you get to the resort. Do not book online on other sites as it will be more expensive. - very very large beach to easily walk to. Very relaxing. - Quite a bit of seaweed and few nice seashells, but that's ok Food (8/10) - good selection of different cuisines from Habachi grill to Italian - lobster pizza at the Italian restaurant is excellent - buffet is generous, and everyday the food is different - solid effort in preparing all of these different menus - unfortunately the rice and pasta taste like heavy butter. The food is made with an American diet in mind. Suggestion to add more seasoning, less butter, more olive oil. - Incredible Habachi Grill show and the rice was excellent, but miso soup was too salty and chicken was quite dry. - it would be great to have more authentic Mexican food. Cleanliness (7/10) - The facilities are clean most of the time. No outrageous offenses. - glasses in my room were not cleaned - cleaning supplies leaves not a great scent Safety (9/10) - I felt safe at the resort City (from solo female experience): 5/10 - recommend group excursions with Best Day. Those were fun and safe. - In the city, a lot of men catcall. Very uncomfortable experience. I would not go back to Cancun alone.
Stayed 7 nights in Dec 2024

10/10 Excellent

Andy

Stayed 7 nights in Nov 2024

10/10 Excellent

Musa

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Dec 2024

4/10 Poor

JAVAL

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Ants, Broken Promises, and Disrespectful Staff – Avoid This Resort My recent stay at Platinum Princess Yucatan was a disaster. What should have been a relaxing vacation turned into a stressful experience due to severe health hazards, failed promises, and unprofessional staff. Ant Infestation Within an hour of arriving, our room was overrun by ants—on the sink, tables, and even in our luggage. Despite two calls, it took an hour for staff to arrive, only to dismiss the issue, claiming “they don’t bite.” We experienced itching and had to wait hours to switch rooms, missing dinner and planned activities. Failed Compensation The resort attempted to compensate us with: Hydrotherapy at the spa (a $30 service!!!), A canopy dinner reservation, Late checkout. Yet, there was no dinner reservation when we arrived—staff confirmed it was never made—and we were turned away after dismissive exchanges that felt disrespectful. On our final day, we were denied the promised late checkout and forced to rush out at the regular time. Health and Safety Negligence The ant infestation was a serious health concern, but the staff’s dismissive and careless response made it worse. Their unprofessional behavior, including laughter during serious matters, came across as both insulting and insensitive. Final Thoughts This resort failed on every level: cleanliness, professionalism, and basic hospitality. I wouldn’t recommend it to anyone. Future guests, beware.

8/10 Good

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Great atmosphere! Food could be better but great drinks and entertainment!
Stayed 2 nights in Dec 2024

10/10 Excellent

Micayla

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

8/10 Good

Daniel

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Ok
Stayed 4 nights in Dec 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome resort! Great facilities, friendly staff, overall great experience.
Stayed 5 nights in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service
Defi itely needs so e maintenance on areas around swim out rooms. Broken and uneven concrete hard to walk on barefoot. Staff excellent especiallu aurellio who looked after daughters wedding
Stayed 7 nights in Nov 2024

6/10 Okay

Ruben Junior

Travelled with partner

2/10 Terrible

Abdalla

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
It's the worst trip I have ever took! The hotel is less than average! The gym open from 7-7 and most of the gym equipment is not functioning properly! The staff sometimes can be rude! The pool is dirty! The room serves can talke more than an hour to bring you cup of coffee! Everything you're trying to do they trying to take advantage of you! The room is not clean and most of the furniture are dameged and the bed not comfortable! The experience overall is terrible! I don’t recommend it !!
Stayed 3 nights in Dec 2024

10/10 Excellent

Krystal J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful resort. The food quality was decent, considering it is an all inclusive resort, many pools to choose from. I felt very safe and comfortable. There is a wonderful guy named Alberto, who helped me book all my excursions off the resort, definitely will be returning.
Stayed 3 nights in Dec 2024

10/10 Excellent

Enisa

Liked: Staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

meliha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our vacation at this beautiful resort . It was very quiet , and exactly what we were looking for .
Stayed 5 nights in Dec 2024

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a week and had a fabulous time. Champagne and macarons brought to our room when we checked in. We had a swim out room which was amazing! The restaurants were excellent. The room service was really good too. We would definitely come back. Make sure the men bring long pants and closed toes for the restaurants. All in all an amazing trip!
Stayed 7 nights in Dec 2024

6/10 Okay

Orlando Jose

Stayed 6 nights in Nov 2024

8/10 Good

Heidy, Linden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very clean. The staff at the resort were very friendly and helpful. Pool time were entertaining.
Stayed 3 nights in Dec 2024

10/10 Excellent

Geramie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arturo is the best! Took care of us the entire time we were there!
Stayed 7 nights in Dec 2024

8/10 Good

Tommy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
room service was not up to standard
Stayed 4 nights in Dec 2024

8/10 Good

Ruslan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all i will rate it 4.5 of 5
Stayed 9 nights in Nov 2024

8/10 Good

Tyshelle, Catonsville

Stayed 3 nights in Nov 2024

8/10 Good

Marcos

Stayed 7 nights in Nov 2024

8/10 Good

Ivonne Rosie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice.
Stayed 5 nights in Dec 2024

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0