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Platinum Yucatan Princess Adults Only

5.0 star property
Adults-only beachfront hotel with Access to hot tub
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Platinum Yucatan Princess Adults Only

View from property
Exterior detail
Aerial view
Aerial view
Sports facility
VIP Access

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Hot tub
    Hot tub
  • All-inclusive
    All-inclusive
  • Pool
    Pool
  • Spa
    Spa
The price is AU$330
includes taxes & fees
22 Dec - 23 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, Round Bed, Swimout (Honeymoon)

Suite, Round Bed, Swimout (Honeymoon) | Living area

Suite, Round Bed, Swimout (Honeymoon)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout curtains
Sofa bed
  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Swimout (Platinum)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room, Swimout (Platinum)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Plasma TV
Pillow menu
Blackout curtains
Private bathroom
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite (deluxe)

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 55 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite (deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite (deluxe)

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 55 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, Round Bed (Honeymoon)

Suite, Round Bed (Honeymoon)

Suite, Round Bed (Honeymoon)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout curtains
Sofa bed
  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Platinum)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room (Platinum)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Plasma TV
Pillow menu
Blackout curtains
Private bathroom
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Pool Access ((Swimout) Deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Pool Access ((Swimout) Deluxe)

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About the area

Map
Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 16 min walk - 1.4 km
  • Gran Coyote Golf - 7 min drive - 3.9 km
  • El Camaleón Mayakoba Golf Course - 8 min drive - 3.8 km
  • Punta Esmeralda Beach - 14 min drive - 5.5 km
  • Playa del Carmen Main Beach - 20 min drive - 9.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive

Restaurants

  • ‪Amaranto - ‬18 min walk
  • ‪Alberca - Pool - ‬9 min walk
  • ‪Privilege Lounge - ‬13 min walk
  • ‪Piano Bar - ‬6 min drive
  • ‪Restaurante Hacienda - ‬15 min walk

About this property

Platinum Yucatan Princess Adults Only

Luxury all-inclusive hotel near El Camaleón Mayakoba Golf Course
At Platinum Yucatan Princess Adults Only, you can look forward to a free breakfast buffet, a nightclub and 2 poolside bars. With a white sand beach, a beach bar and beach volleyball, this hotel is the perfect place to soak up some sun. Treat yourself to a hot stone massage, a manicure/pedicure or a facial at Princess Spa Platinum, the on-site spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Fitness classes are offered at the gym; other things to do include basketball, volleyball and archery. In addition to a corner/local shop and a terrace, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 13 outdoor pools with sunloungers and pool umbrellas
  • Free self-parking
  • 6 outdoor tennis courts, express check-in and beach towels
  • Wedding services, massage treatment rooms and a gift shop
  • Guest reviews speak highly of the dining options, breakfast and beach locale
Room features
All 470 rooms have comforts, such as 24-hour room service and furnished balconies, in addition to perks, such as air conditioning and free stocked minibars. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with separate baths/showers and free toiletries
  • 42-inch plasma TVs with satellite channels
  • Furnished balconies or patios, wardrobes/cupboards and LED light bulbs

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Football
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 6 restaurants
  • 8 bars/lounges
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aroma
  • Asiatico
  • Bruschetta
  • Rodeo Grill
  • Yucatan

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,426 square feet of conference space
  • Business centre

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 buildings
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit
This property enforces a strict dress code in the restaurants.

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Platinum Yucatan Princess Adu
Platinum Yucatan Princess All Suites Playa del Carmen
Platinum Yucatan Princess All Suites Resort
Platinum Yucatan Princess All Suites Resort Playa del Carmen
Platinum Yucatan Princess Adults All inclusive Playa del Carmen
Platinum Yucatan Princess Adults Playa del Carmen
Platinum Yucatan Princess Adults
Platinum Yucatan Princess
Platinum Yucatan Princess Adults Only Hotel
Platinum Yucatan Princess Adults Only All inclusive
Paltinum Yucatan Princess Adults Only All Inclusive
Platinum Yucatan Princess Adults Only Playa del Carmen

Frequently asked questions

Does Platinum Yucatan Princess Adults Only have a pool?

Yes, this property has 13 outdoor pools.

How much does it cost to stay at Platinum Yucatan Princess Adults Only?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Platinum Yucatan Princess Adults Only on 22 Dec 2024 start from AU$329.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Platinum Yucatan Princess Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Platinum Yucatan Princess Adults Only?

Self-parking is free at this property.

What time is check-in at Platinum Yucatan Princess Adults Only?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Platinum Yucatan Princess Adults Only?

Checkout is at noon.

Are there all-inclusive benefits at Platinum Yucatan Princess Adults Only?

Yes, the property is all-inclusive. All food and drinks are included, and activities include football, tennis, volleyball and more.

Where is Platinum Yucatan Princess Adults Only located?

Nestled on the beach, this Playa del Carmen hotel is within 1 mi (2 km) of Playa Xcalacoco and Chun-Zumbul (diving site). El Camaleón Mayakoba Golf Course and Punta Esmeralda Beach are also within 3 miles (5 km).

Platinum Yucatan Princess Adults Only Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1120 out of 2270 reviews" "
Rating 8 - Good. 575 out of 2270 reviews" "
Rating 6 - Okay. 302 out of 2270 reviews" "
Rating 4 - Poor. 146 out of 2270 reviews" "
Rating 2 - Terrible. 127 out of 2270 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

camellia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Good food. Fun times.
Stayed 7 nights in Nov 2024

8/10 Good

EILEEN MARY, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff - from the restaurants to the room cleaners to the bar and reception were awesome!!! Extremely helpful and friendly. I was not crazy about how the hotel was split up into so many sections.
Stayed 6 nights in Nov 2024

10/10 Excellent

Thomas Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay here. Swim out suites are perfect. Service was great. Resort is clean. Restaurants seemed a little better this time but were not bad last trip. This resort offers a fantastic value. (get a swim-out). We will be back.
Stayed 6 nights in Nov 2024

10/10 Excellent

Junko

Liked: Cleanliness, staff & service, property conditions & facilities
Facility, beach, staffs and food were all excellent.
Stayed 8 nights in Nov 2024

2/10 Terrible

Fares

Stayed 5 nights in Oct 2024

10/10 Excellent

Patti

Liked: Cleanliness
Stayed 7 nights in Nov 2024

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay if you’re able to get a fair price. It is the middle of the road… not great but defiantly not bad. It’s older and still in good condition. The pools are great and walk-out pools from your room are a great addition. Beach is clean with a bar and food available without having to walk into the resort. AC in the room was amazing with comfortable beds and black out shades. There is wild life around but they didn’t bother us one bit. The gym has enough equipment to get a good workout in. Negatives were that food was not bad but mediocre. We booked a message and it was horrible. Save your money and book one at home before or after your visit. The trip was a long weekend kid free getaway for my wife and I. I would recommend if you book a deal. Not full price
Stayed 3 nights in Nov 2024

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great hotel withing budget; you'll get what paid for... The staff (SOME) wasnt nice
Stayed 3 nights in Nov 2024

6/10 Okay

Ashleigh Katlyn

Disliked: Cleanliness
Needs more staffing, NEED to make people aware of dress code
Stayed 7 nights in Nov 2024

6/10 Okay

Rene

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Spa massage was very good
Stayed 4 nights in Nov 2024

10/10 Excellent

Jamillah Yasmin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spa Maya was utterly amazing and highly recommend to anyone looking for a very natural Spa Massage and experience. Mari and Virginia were so professional and nice! The resort staff generally were great aside from maybe 1 or 2 sour apples. Room service needs improvement bad. I do understand there will be a wait but pushing an hour of wait time is ridiculous, also if you need to take a late shower or bath, make sure you have all of your towels in the room as room attendance closes early. Restaurants were ok, our fave was the Bruschetta and open Buffet. The Kotatsu was horrible and so was the service from server, except for the host who I cannot remember his name but he worked 11/14 and he was so nice! The restaurants did a decent job in trying to accommodate Vegan options as we traveled with a person who was vegan. Suggestion, make sure more vegetarian and Vegan options are available in all restaurants. Night activities could use a little updating. Overall, we do plan on going again with our sisters because it was a great relaxing time.
Stayed 4 nights in Nov 2024

10/10 Excellent

martie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just returned after a week with a party of 13. Great time great place!!! Would definitely return!!
Stayed 5 nights in Nov 2024

8/10 Good

Kaydee

Travelled with partner
Liked: Cleanliness, staff & service
Nice beach, friendly staff. Property seems a little outdated, pretty quiet after 6pm.
Stayed 6 nights in Nov 2024

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service
We had an awesome stay! Our swim out room was wonderful and the staff was very friendly and helpful. The beach was rocky in the shallow areas but overall, very nice getaway!
Stayed 7 nights in Nov 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went with my boyfriend to this resort and we absolutely loved it. They always had something to do and also the restaurants were all really good. We definitely would go back to this resort!!
Stayed 5 nights in Nov 2024

10/10 Excellent

Virgie Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Jernesha Jashea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort! Romantic vibes. Great for honeymoons and anniversaries.
Stayed 5 nights in Nov 2024

10/10 Excellent

maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were friendly very nice if you expecting to relax this is the place
Stayed 6 nights in Nov 2024

10/10 Excellent

Irasema M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this resort!! Would definitely visit again!!! Rooms are clean and amazing, we had the swim up pool outside our room and was the best!!! They definitely made us feel very special for our 20th wedding anniversary ❤️
Stayed 5 nights in Nov 2024

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good experience, service was really good, and very friendly.
Stayed 4 nights in Nov 2024

10/10 Excellent

Katerina, Beverly Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable retreat if your goal is to get away from civilization and enjoy the the beach, drinks and sunshine.
Stayed 11 nights in Sep 2024

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and very helpful. I would highly recommended this hotel to anyone.
Stayed 10 nights in Oct 2024

6/10 Okay

Galina

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I’d like to leave a review for this hotel. The room I had was excellent—spacious and, pleasantly, with a jacuzzi on the balcony. I was pleased with the room cleaning, though sometimes we didn’t get beach towels. Calling reception was useless; this aspect of service was poor. The buffet was small but had everything we needed. We tried two restaurants. The first one was okay, but the second, the Italian, was awful. The service was terrible. After that, we stuck with the buffet only. The entertainment show was wonderful! We really enjoyed it. However, the most important thing for me is the beach. As you enter the water, you immediately come across sharp rocks. But that’s not even the worst part… The real issue is the sewage pipe that drains into the sea, creating a terrible smell. We had to move farther away. If you enjoy swimming in the pool, this hotel is for you!
Stayed 7 nights in Nov 2024

8/10 Good

Jennifer N

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Karla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in the room was amazing. The hotel was amazing. It was just beautiful and definitely will be coming back
Stayed 4 nights in Nov 2024

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0