6/10 Okay
Marc, Cochrane
Travelled with family
4 Dec 2024
We specifically chose this resort for its walkability, ocean view, facilities and AC in the bedroom.
The location is nice and central and the building has nine stories. As it is not first row towards the beach only the top levels are high enough to get partial ocean/river view.
What was disappointing is, that it was nowhere mentioned that the spa is under renovations and not usable.
Also, there is no AC in the bedroom and the AC in the main room doesn’t remain active when you leave the room as it has a motion control. The manager said it was supposed to remain active during the night (when the room is dark) but it was always off in the morning and the apartment was heated up.
We were not offered any compensation for either the closed but advertised spa, nor for the missing AC. Overall, the price was too steep for what was offered.
Marc
Stayed 3 nights in Dec 2024