10/10 Excellent
Mary, Mashpee
Travelled with partner
15 Feb 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Providence is a gem of a hotel! It is our go-to place to stay whenever we attend a show at the PPAC. (The theatre is literally a 5-minute walk done the street.) The hotel has an elegant, old-world vibe that we just love. The rooms are immaculate, the beds are super comfy, there is a nice gym, and the staff is helpful and genuinely friendly. We need to give a special shout-out to Elizabeth, who was incredibly welcoming and attentive when we first arrived. Then, later, when we walked in the door after seeing Life of Pi (a great play!), Elizabeth again greeted us with her beautiful smile and asked how the show was. She reminded us that coffee, hot chocolate, and cookies (delicious!) were available, and would we like a water or a soda? I also want to mention that upon check-in, we were given an upgrade which was a wonderful surprise, and we loved staying in the Nathaniel Hawthorne suite. We also received a $15 food chip which we used at the on-site restaurant. The food was great, and Nathaniel, our server, gave us exceptional service. We are really looking forward to staying at the Hotel Providence again soon!
Mary
Stayed 1 night in Feb 2025