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Hotel Palace Galapagos

3.0 star property
Beaux Arts hotel in Puerto Ayora with a restaurant
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Palace Galapagos

Exterior
Standard Room
Family Suite, 2 Bedrooms, Kitchenette, Ground Floor | Living area
Exterior
Front of property

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
The price is AU$110
includes taxes & fees
21 Dec - 22 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Furnished patio
Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Cable channels
Laptop workspace
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Cable channels
Laptop workspace
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, 2 Bedrooms, Kitchenette, Ground Floor

Family Suite, 2 Bedrooms, Kitchenette, Ground Floor

Family Suite, 2 Bedrooms, Kitchenette, Ground Floor

Highlights

Furnished patio
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Fridge
LCD TV
2 bedrooms
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Deluxe Room, 1 Bedroom, Bathtub, Tower

Deluxe Room, 1 Bedroom, Bathtub, Tower

Deluxe Room, 1 Bedroom, Bathtub, Tower

Highlights

Air conditioning
Fridge
LCD TV
Separate bath and shower
Hairdryer
Private bathroom
Cable channels
Laptop workspace
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About the area

Map
Petrel 466 and Floereana, Puerto Ayora, 200102

What's nearby

  • Malecon - 13 min walk - 1.1 km
  • Charles Darwin Research Station - 14 min walk - 1.2 km
  • Las Ninfas Lagoon - 16 min walk - 1.3 km
  • Playa de los Alemanes - 19 min walk - 1.6 km
  • Tortuga Bay Beach - 3 min drive - 1.3 km

Getting around

  • Isla Baltra (GPS-Seymour) - 69 min drive

Restaurants

  • ‪Almar Lounge & Grill Bar - ‬7 min walk
  • ‪El Muelle De Darwin - ‬6 min walk
  • ‪TJ Restaurant - ‬9 min walk
  • ‪Golden Prague Galapagos - ‬9 min walk
  • ‪Il Giardino - ‬7 min walk

About this property

Hotel Palace Galapagos

Hotel near Malecon
Located close to Charles Darwin Research Station and Playa de los Alemanes, Hotel Palace Galapagos provides a garden, a library and a restaurant. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities such as a snack bar/deli.
Additional perks include:
  • Outdoor pool access nearby
  • Continental breakfast (surcharge), beach towels and a front desk safe
  • Smoke-free property, a water dispenser and tour/ticket information
  • Luggage storage
Room features
All guest rooms at Hotel Palace Galapagos offer perks, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and safes.
Other amenities include:
  • Bathrooms with hairdryers and shampoo
  • LCD TVs with cable channels
  • Fridges and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Beach shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:00 AM for a fee: USD 10 for adults and USD 10 for children
  • A restaurant
  • Snack bar/deli

Family friendly

  • Access to nearby outdoor pool
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • In a national park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower (137 centimetre high)
  • Handrails in hallways (100 centimetre high)
  • Handrails in stairways (90 centimetre high)
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (105 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Beaux Arts architecture
  • Built in 2013
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 6 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30 per day.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Pool fee: USD 3 per person, per night
  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately USD 10 for adults and from USD 10 for children
  • Rollaway bed fee: USD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Galapagos Suites Palace Puerto Ayora
Galapagos Suites Palace
Hotel Palace Galapagos Puerto Ayora
Hotel Palace Galapagos Hotel
Hotel Palace Galapagos Puerto Ayora
Hotel Palace Galapagos Hotel Puerto Ayora

Frequently asked questions

Does Hotel Palace Galapagos have a pool?

Yes, this property has outdoor pool access.

How much does it cost to stay at Hotel Palace Galapagos?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Palace Galapagos on 21 Dec 2024 start from AU$110.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Palace Galapagos pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Palace Galapagos?

This property doesn't offer parking.

What time is check-in at Hotel Palace Galapagos?

Check-in start time: 1:00 PM; check-in end time: 7:00 PM.

What time is check-out at Hotel Palace Galapagos?

Checkout is at 10 AM.

Where is Hotel Palace Galapagos located?

Situated by the sea, this hotel is within a 15-minute walk of Las Grietas, Malecon and Charles Darwin Research Station. Playa de los Alemanes and Tortuga Bay Beach are also within 3 mi (5 km).

Hotel Palace Galapagos Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 75 out of 89 reviews" "
Rating 8 - Good. 13 out of 89 reviews" "
Rating 6 - Okay. 1 out of 89 reviews" "
Rating 4 - Poor. 0 out of 89 reviews" "
Rating 2 - Terrible. 0 out of 89 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We selected this property as a last minute, emergency option. We were absolutely blown away! Simple, convenient, clean, accommodating....we couldn't have made a better choice. We would recommend this to anyone and we would stay there again with zero hesitation.
Stayed 1 night in Oct 2024

10/10 Excellent

Fredrick

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Excellent! Staff was very attentive. We added on breakfast and it was a great start to our day!
Stayed 1 night in Oct 2024

10/10 Excellent

Daniela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very attentive and welcoming anything we required they were very approachable and ensured our stay was as homely as possible
Stayed 3 nights in Oct 2024

10/10 Excellent

MEMET

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Note that this review is based on a father and 5yr old son travelling in the Galapagos Islands. We booked several nights here and it was one of the best choices we made. The hosts helped us on numerous occasions with advice, guidance, collected us from the ferry, and booked our taxi for the airport. The room provided was spacious and clean. The beds were very comfortable and firm which was just what we needed upon our return from our daily tours. It is not far from the seafront and main street. There is a laundry on the corner, which was very convenient, and a lot of local shops, and nice cafes down the road. We would definitely stay there again.
Stayed 9 nights in Aug 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Great room, a short walk to the town centre, excellent service. Highly recommended !
Stayed 3 nights in Aug 2024

10/10 Excellent

Miyu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Ramesh

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quiet locations, easy access to taxi and attractions. Walking distance to restaurants, shopping and pier.
Stayed 1 night in May 2024

8/10 Good

Angela

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel just 10-15 minutes away from the port and all the shopping and restaurants. The room was very clean and the staff was very attentive. We got complimentary water and coffee in the lobby. The rooms are quiet, have air conditioning and the staff speak English.
Stayed 10 nights in Oct 2023

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option
Staff was amazing. Very helpful and wanted to make sure your needs were met. Always hot showers and good working air conditioning. Appreciated the water in the lobby to refill bottles and they even put a jug in each room too. Location was a bit outside the central area but we always walked it, even in dark and it was safe. It was only like a 10 - 15 minute walk. We took a cab from the ferry with our luggage and it was only $2. They booked us a cab to go to the airport ferry for us. Very prompt in responding to emails and I had a lot of questions so very patient too!
Stayed 3 nights in Aug 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very well maintained small and quiet hotel. Super friendly and easily accessible staff.
Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Stayed 1 night in Jul 2023

8/10 Good

timothy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to downtown, safe, nice. Best thing is breakfast, Tonia makes it and it's very delicious
Stayed 4 nights in Jun 2023

10/10 Excellent

Ganna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast and staff very helpful.
Stayed 3 nights in Jun 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
The hotel is in a nice quiet residential neighborhood, yet very walkable to restaurants and shops. The wifi was fast and dependable. The bed was very comfortable. Air conditioning worked well which was welcome each day after a day out. We chose not to spend the additional $8 a day for breakfast. The room was very clean! The staff was friendly and helpful. The only thing lacking was guidance on places worth visiting while on the island of Santa Cruz, although a recommendation was made by Julio for a travel agent we could contact. Overall, Hotel Palace is a great place to stay.
Stayed 6 nights in May 2023

10/10 Excellent

MERCEDES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with air con. Staff really helpful. Safe to walk about even at night. In easy walking distance to the town.
Stayed 4 nights in Mar 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel stuff are very friendly and helpful. It has been in short of water for two nights after a hot day (maybe a general issue in the island). They did try to help and provided a small bucket of drinking water for us to clean the face before the water came back in the morning. The hotel is clean and quiet. The breakfast is exceptional.
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great place to stay, has all the comforts and cleanliness you could hope for! We will for sure come back next time we’re in Santa Cruz.
Stayed 7 nights in Feb 2020

10/10 Excellent

Denise, Fort Myers Florida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jose was excellent, he helped us get taxis, accomodated us for early breakfast, answered numerous questions. We were able to walk to restaurants, but were not in the hustle of the main tourist section. I highly recommend this hotel
Stayed 1 night in Feb 2020

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a lovely hotel, located close to the Charles Darwin Centre. Jose took great pride in personally serving freshly prepared breakfast to his guests. We could avail of free water in the foyer to refill our bottles. We were not very comfortable with the lack of privacy using the bathroom .... in our room, (Iguana) the bathroom wasn't a separate room to the bedroom
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very well maintained with good service, centrally. It is a few blocks from the Main Street which made for a quiet stay.
Stayed 3 nights in Jan 2020

10/10 Excellent

Robert, Brantford, Ontario

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance, a few blocks, from many very good restaurants and activity centers. Quite neighborhood.
Stayed 7 nights in Jan 2020

10/10 Excellent

James Allen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small hotel
The hotel has been remodeled and it is nicely done. Front desk Jose is awesome.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We highly recommend staying at this property for the charm, cleanliness, central location and, most importantly, the excellent hospitality. Our visit to Santa Cruz would not have been complete if we stayed anywhere else. Jose Miguel went over-and-beyond to ensure that we had the best possible time: custom-tailoring breakfast time our schedule and dietary needs, offering free bikes to ride around town, calling taxis personally on his WhatsApp. Truly, we are thankful to Jose Miguel and the team at Hotel Palace Galapagos.
Stayed 3 nights in Dec 2019

10/10 Excellent

Jed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really lovely experience
The hotel is a lovely small hotel, conveniently located and our room was very comfortable. But the best part about the hotel is the wonderful service- from the time we arrived and the way we were warmly greeted we were made to feel special throughout our stay- right until the time we were put into a cab for our trip to the airport. We would highly recommend this hotel.
Stayed 3 nights in Nov 2019