Hotel Santa Fe

4.0 star property
Family fun on the beach, with 3 outdoor pools, near Zicatela Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santa Fe

3 outdoor pools, open 7:00 AM to 9:00 PM, pool umbrellas
Balcony
Beach/ocean view
Porch
Lobby sitting area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Spa
  • 24/7 front desk
  • Room service
The price is AU$212
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 15 of 15 rooms

Standard Room, 1 Double Bed

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Daily housekeeping
Desk
In-room safe
In-room massage
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
TV
Ceiling fan
Private bathroom
Daily housekeeping
Desk
In-room safe
  • Sleeps 2
  • 1 King Bed

Superior Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Ceiling fan
Private bathroom
Coffee/tea maker
  • Sea view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
TV
Separate bedroom
Ceiling fan
Private bathroom
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

Standard Room (Terrace Area)

Highlights

Air conditioning
Free cots/infant beds
TV
Ceiling fan
Private bathroom
Daily housekeeping
Desk
In-room safe
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Double Beds

Highlights

Air conditioning
Free cots/infant beds
TV
2 bedrooms
Ceiling fan
Private bathroom
Coffee/tea maker
Daily housekeeping
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Air conditioning
Free cots/infant beds
TV
Ceiling fan
Private bathroom
Daily housekeeping
Desk
In-room safe
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Triple Room

Highlights

Air conditioning
Free cots/infant beds
TV
Ceiling fan
Private bathroom
Daily housekeeping
Desk
In-room safe
  • 30 sq m
  • Sleeps 6
  • 3 Double Beds

Double Room Standard

  • Sleeps 4
  • 2 Queen Beds

Single Room

  • Sleeps 2
  • 1 King Bed

Room Standard

  • Sleeps 2
  • 1 King Bed

Double Suite Junior

  • Sleeps 4
  • 2 Queen Beds

Room Standard

  • Sleeps 2
  • 1 Double Bed

Suite Junior

  • Sleeps 2
  • 1 King Bed

Family Room -6 Guests-

  • Sleeps 6
  • 3 Double Beds
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About the area

Map
Calle Del Morro S/N, Puerto Escondido, OAX, 71980

What's nearby

  • Zicatela Beach - 5 min walk
  • Commercial Walkway - 12 min walk
  • Carrizalillo Beach - 6 min drive
  • Puerto Angelito Beach - 7 min drive
  • Punta Zicatela - 8 min drive

Getting around

  • Puerto Escondido, Oaxaca (PXM-Puerto Escondido Intl.) - 17 min drive

Restaurants

  • ‪El Coste - ‬5 min walk
  • ‪Casa Babylon - ‬7 min walk
  • ‪Hotel Arco Iris - ‬5 min walk
  • ‪Agua Salá - ‬6 min walk
  • ‪Restaurante la Esmeralda - ‬4 min walk

About this property

Hotel Santa Fe

Upscale family-friendly hotel near Zicatela Beach
You can look forward to a terrace, a garden and laundry facilities at Hotel Santa Fe. Treat yourself to a massage or other spa services. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a bar and a business centre.
Other perks at this hotel include:
  • 3 outdoor pools and a children's pool, with pool umbrellas
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, babysitting (surcharge) and smoke-free property
  • Guest reviews say great things about the helpful staff and location
Room features
All 68 rooms boast comforts such as air conditioning, in addition to amenities such as safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and shampoo
  • 21-inch TVs with satellite channels
  • Ceiling fans, daily housekeeping and desks

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free covered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: USD 305 for adults and USD 260 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Visual alarms in hallways

More

  • 2 buildings
  • 3 floors
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 305 for adults and from USD 260 for children
  • Airport shuttle fee: USD 350 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and window guards
Property Registration Number FHO811103EI6

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Santa Fe Puerto Escondido
Santa Fe Puerto Escondido
Hotel Santa Fe Hotel
Hotel Santa Fe Puerto Escondido
Hotel Santa Fe Hotel Puerto Escondido

Frequently asked questions

Does Hotel Santa Fe have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at Hotel Santa Fe?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Santa Fe on 19 Dec 2024 start from AU$212.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Santa Fe pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Santa Fe?

Self-parking is free at this property.

What time is check-in at Hotel Santa Fe?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Santa Fe?

Checkout is at noon.

Does Hotel Santa Fe provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 350 per person applies.

Where is Hotel Santa Fe located?

Located in Puerto Escondido, this beachfront hotel is in the entertainment district, steps from Marinero Beach and 0.3 mi (0.4 km) from Zicatela Beach. Principal Beach and Commercial Walkway are also within 15 minutes.

Reviews

8.8

Excellent

Rating 10 - Excellent. 439 out of 818 reviews" "
Rating 8 - Good. 261 out of 818 reviews" "
Rating 6 - Okay. 65 out of 818 reviews" "
Rating 4 - Poor. 32 out of 818 reviews" "
Rating 2 - Terrible. 21 out of 818 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Stayed 2 nights in Nov 2024

10/10 Excellent

Jose Reyes

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. 2nd time here. Absolutely love it.
Stayed 6 nights in Nov 2024

10/10 Excellent

Dayna, Powell River

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Really liked that there was an adults only pool area
Stayed 5 nights in Dec 2024

6/10 Okay

kumar

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

2/10 Terrible

Shawn

i didnt stay there because of a fowl up with the reservation
Stayed 1 night in Dec 2024

10/10 Excellent

Luis

Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a quaint hotel with excellent service and amazing food. Great staff!
Stayed 7 nights in Nov 2024

10/10 Excellent

Adriana

Stayed 1 night in Nov 2024

10/10 Excellent

Alicia

Stayed 3 nights in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the hotel itself very much. It is loud in the area though, late into the night. Staff were friendly. The restaurant is excellent. The room could probably use some special attention, but it was large and comfortable. The pool and pool-side service were awesome, but the loungers and towels are looking pretty worn out. Overall positive! The property itself is very beautiful.
Stayed 2 nights in Nov 2024

6/10 Okay

Lorena

Disliked: Staff & service, amenities, property conditions & facilities
Would NOT recommend. Has lots potential but it is an old hotel and it shows. I do not understand the high ratings.
Stayed 3 nights in Nov 2024

4/10 Poor

Kushank

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
We stayed here as many, many different sites recommended it as a more luxurious option and we were wanting a hotel rather than an Airbnb. The hotel looks lovely and the architecture etc are all beautiful. That being said, it wasn’t what I would consider luxury — our first night, we smelled mold in our room and could see mold all over the ceiling / walls in the bathroom and I’m pretty sure in the AC unit as well. We asked for a new room the next day, which the staff quickly provided. However, the next room was not as nice as the first (and for the inconvenience, I would have hoped it would be). In the night, water began pooling on the floor of the bathroom seemingly from the toilet or under the tiles. The staff investigated the next day and said the issue was solved; it was not and we remained for the following days with water pooling at night on our bathroom floor, and likely coming from our toilet. It felt like the hotel perhaps used to be better maintained but the facilities have slipped quite a bit. The front desk staff were fine but not really all that helpful or hospitable. It’s more a 3-star hotel than anything else. That being said, if you’re wanting a quiet place to stay in a busy place, the it is on the ocean and the views are beautiful. It doesn’t seem to be the area that foreigners stay in — they appeared to be down in Brisas. That was ok with us, but we were looking for something more luxury / high end for the price we paid — it didn’t deliver.
Stayed 5 nights in Oct 2024

8/10 Good

John A, Portland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will say from the onset that this is a great hotel. Beautifully laid out and the staff was wonderful. It is at the end of the strip so it is just the right distance to avoid the disco music that plays until all hours of the morning. The staff is delightful and very kind. All of that being said... Upon our arrival there were 3 ladies behind the counter and the one who appeared to be in charge put us in room 32. It was late, we were tired and the room was suitable and we crashed. The next morning we awoke to realize that the room was situated in the "middle" of the complex. Our bath and shower was directly next to the staff break area which provided elevated voices from morning to dark. Every window and the balcony in the room opened onto a thoroughfare or walk way so that we had to keep all of the blinds closed 24 hours. The worst happened when we went to take a shower and a flood of sewer gas vented from the drains and filled the room to the point that we had to dress and hurry out to get air! When I politely went to the front desk to ask for another room and I offered to pay if there was a charge to upgrade. The lady in charge was not there but the other two very sheepishly apologized and immediately had us moved to a beautiful room on the second floor. The hotel was no where near full and from their sheepish reaction to my request, they were fully aware of the conditions in room 32 from the onset.
Stayed 14 nights in Oct 2024

10/10 Excellent

Dora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff very friendly, respectful and polite also the unit very clean they take care every thing and always have a smiling face for you thanks a lot Santa Fe staff
Stayed 5 nights in Oct 2024

8/10 Good

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Accommodation were great.
Stayed 2 nights in Oct 2024

4/10 Poor

Jesus

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was very rude and not helpful, the rooms were dirty and had a bad smell. Pictures are not accurate, the pools were nice and it is very close to the beach on the plus side.
Stayed 2 nights in Oct 2024

8/10 Good

Elijah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 3 nights in Sep 2024

6/10 Okay

Susana

Travelled with family, Travelled with group
Liked: Cleanliness
Slow service by the pool & maid service threw my extra blanket and clothes on the chair 6 out of 5 night I had to ask for shampoo & confused
Stayed 6 nights in Sep 2024

8/10 Good

hugo

Stayed 3 nights in Aug 2024

10/10 Excellent

RODRIGO

Stayed 4 nights in Aug 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Norma, Gardnerville

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food!!
Stayed 6 nights in Jul 2024

8/10 Good

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Es un gran lugar para hospedarse pero el Hotel nececista remodelación, se ve muy viejo en varias partes sobre todo en la zona de cuartos grandes o familias. La zona de alberca de parejas/ extranjeros está mucho mejor.
Stayed 4 nights in Aug 2024

10/10 Excellent

Zoila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024