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Iberostar Selection Playa Mita - All Inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor pools

Photo gallery for Iberostar Selection Playa Mita - All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
5 restaurants, breakfast, lunch, dinner served; international cuisine
Property amenity
Aerial view
Terrace/patio
On Mexico's picturesque coastline, Iberostar Selection Playa Mita - All Inclusive welcomes you to a beachfront paradise. Unwind at the spa or bask in the sun on comfortable sun loungers. With 5 on-site restaurants and international cuisine, this luxury property offers a truly indulgent experience that guests rave about for its beautiful beach locale and helpful staff.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Junior Suite (Beach Access)

Terrace/patio

Junior Suite (Beach Access)

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 44 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room (Sunset View)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Sunset View)

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 39 sq m
  • Harbour view
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Sunset view)

View from room

Junior Suite, Oceanfront (Sunset view)

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room (Sunset View)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Sunset View)

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 39 sq m
  • Partial ocean view
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Last room available

Free minibar, in-room safe, desk, laptop workspace

Last room available

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 39 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Accessible

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Accessible

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 39 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Accessible

Balcony

Premium Room, Accessible

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 39 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room (Promo)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Promo)

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 39 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Room, Golf View

Free minibar, in-room safe, desk, laptop workspace

Room, Golf View

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 39 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

Balcony

Premium Room (Pure Wellness)

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

Balcony

Premium Room (Pure Wellness)

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Pure Wellness)

Free minibar, in-room safe, desk, laptop workspace

Junior Suite, Oceanfront (Pure Wellness)

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Room, Golf View

Free minibar, in-room safe, desk, laptop workspace

Room, Golf View

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 39 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Pure Wellness)

Free minibar, in-room safe, desk, laptop workspace

Junior Suite, Oceanfront (Pure Wellness)

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Beach Access)

Terrace/patio

Junior Suite (Beach Access)

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 44 sq m
  • Partial ocean view
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Last room available

Free minibar, in-room safe, desk, laptop workspace

Last room available

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 39 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room

Free minibar, in-room safe, desk, laptop workspace

Premium Room

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 39 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room

Free minibar, in-room safe, desk, laptop workspace

Premium Room

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 39 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Sunset view)

View from room

Junior Suite, Oceanfront (Sunset view)

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 44 sq m
  • Ocean view
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room (Promo)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Promo)

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 39 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Pool Access

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Pool Access

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Pool Access

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Pool Access

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Oceanfront (Sunset View)

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Sunset View)

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Oceanfront

View from room

Junior Suite, Oceanfront

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 44 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront

View from room

Junior Suite, Oceanfront

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Sunset View)

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Sunset View)

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 39 sq m
  • Ocean view
  • Sleeps 1
  • 1 King Bed

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About the area

Map
Comercial Camino Ingreso a Litibú, Lote 15, Punta de Mita, NAY, 63734

What's nearby

  • Litibu Golf Course - 7 min walk
  • Punta de Mita Beach - 6 min drive
  • Punta Mita Golf Club - 7 min drive
  • El Anclote Beach - 8 min drive
  • Destiladeras Beach - 13 min drive

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 45 min drive

Restaurants

  • ‪Árbol - ‬8 min walk
  • ‪Paleta - ‬8 min walk
  • ‪Mezquite - ‬9 min walk
  • ‪Tsuba restaurant japanese - iberostar playa mita premium gold - ‬1 min walk
  • ‪buffet el nopal - Iberostar playa mita premium gol - ‬1 min walk

About this property

Iberostar Selection Playa Mita - All Inclusive

Luxury all-inclusive property near Litibu Golf Course
At Iberostar Selection Playa Mita - All Inclusive, you can look forward to an adjacent golf course, free water park access and a nightclub. With a beachfront location, a beach bar and sunloungers, this property is the perfect place to soak up some sun. Treat yourself to a detox wrap, a massage or hydrotherapy at Spa Sensations, the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Enjoy the health club, as well as activities, such as sailing, surfing/body boarding and scuba diving. In addition to 2 poolside bars and a swim-up bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking and valet parking
  • 2 outdoor tennis courts, babysitting (surcharge) and a gift shop
  • A ballroom, beach umbrellas and luggage storage
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 452 rooms offer comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and free stocked minibars.
More amenities include:
  • Recycling, LED light bulbs and composting
  • Bathrooms with eco-friendly toiletries and showers
  • 49-inch LED TVs with cable channels
  • Wardrobes/cupboards, balconies and eco-friendly cleaning products

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Land activities

Fitness facilities
Tennis
Tennis racquets
Children's club

Entertainment

On-site entertainment and activities

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 poolside bars
  • 5 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cuate Pancho Mexican
  • La Bahia Restaurant
  • Nopal Buffet
  • Pacific Express
  • Tsuba Japanese Restaurant

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Farming classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Nightclub
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Surfing/bodyboarding
  • Table tennis

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between noon and 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 2:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
This property is professionally cleaned

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Guests under 18 years old are not allowed in the spa

Property is also known as

Iberostar Mita
Iberostar Playa Mita
Iberostar Playa Mita All Inclusive
Playa Mita
Playa Mita Iberostar
Iberostar Playa Mita All Inclusive Higuera Blanca
Iberostar Playa Mita Higuera Blanca
Iberostar Playa Mita All Inclusive All-inclusive property
Iberostar Selection Playa Mita All Inclusive Higuera Blanca
Iberostar Playa Mita All Inclusive
Iberostar Playa Mita Inclusive
Iberostar Selection Playa Mita All Inclusive
Iberostar Selection Playa Mita - All Inclusive Punta de Mita

Frequently asked questions

Does Iberostar Selection Playa Mita - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Iberostar Selection Playa Mita - All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Iberostar Selection Playa Mita - All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Iberostar Selection Playa Mita - All Inclusive?

Check-in start time: 3 PM; check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available from noon to 2:00 PM for a fee.

What time is check-out at Iberostar Selection Playa Mita - All Inclusive?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Iberostar Selection Playa Mita - All Inclusive?

Yes, the property is all-inclusive. Activities include tennis.

Where is Iberostar Selection Playa Mita - All Inclusive located?

Located in Punta de Mita, this beachfront property is next to a golf course, 0.4 mi (0.6 km) from Litibu Golf Course, and within 12 mi (20 km) of Sayulita Beach and Playa Bucerías.

Iberostar Selection Playa Mita - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 618 out of 1250 reviews
Rating 8 - Good. 350 out of 1250 reviews
Rating 6 - Okay. 153 out of 1250 reviews
Rating 4 - Poor. 79 out of 1250 reviews
Rating 2 - Terrible. 50 out of 1250 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 6 nights in Feb 2025

6/10 Okay

Rachel

Liked: Cleanliness, staff & service
Stayed 6 nights in Feb 2025

10/10 Excellent

Jean, Port Coquitlam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Lots of whales to see from the Sunset Bar. Food was delicious. Staff was really friendly.
Stayed 7 nights in Feb 2025

6/10 Okay

Ashley

Travelled with family
Liked: Cleanliness, staff & service
The #1 thing I wish I would have known is this is a VERY eco friendly resort. Don’t get me wrong I’m all for it, but I would love to have had a water bottle/paper towel/straw option at any point. Instead you’re offered glass bottles to be filled up (by filtered water that just wasn’t my cup of tea for taste wise). The rooms are exactly as pictured, the bars are a bit misleading for the photos pictured on Expedia for example the roof top bar is completely changed (still beautiful) The food was good, you had a buffet/mexican and hibachi option. The hibachi was really good! There was not a lot of staff so rarely were you served by the pool, drinks were very mediocre and watered down. Otherwise very clean resort any issues we had were solved almost immediately! Book the transportation option through Expedia it was wonderful and soooo easy!! It might seem expensive but getting a taxi will be the same price with much older smaller cars. Otherwise this was a beautiful resort.
Stayed 7 nights in Jan 2025

8/10 Good

Sonal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

James William steven

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay thought the property thought the property is starting to show sign of repairs needed on the sidewalks and concrete areas. Didn’t like the soliciting of the time share for other Iberostar properties. Especially after traveling for 11 hours and I want to get to my room and rest and relax and enjoy the oceon view that part of the trip really turned me off
Stayed 7 nights in Jan 2025

8/10 Good

Sherry, Lloydminster

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property setup easy to get around. Wedding facility and view was beautiful. Activities plentiful. Steakhouse and prime rib has no prime rib which was disappointing. The flatiron and filet steaks were thick. Ribeye was maybe 1/2”. Buffet was good. Liked the ceviche. Other resorts & cruises have great burgers and fries which lots of people liked. We did not care for here.
Stayed 8 nights in Jan 2025

10/10 Excellent

Charisma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Jesus

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you!
Stayed 4 nights in Jan 2025

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Andres, San Pedro Garza Garcia

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Joshua

Stayed 4 nights in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

vivienne

Travelled with partner
Liked: Cleanliness
stinky pillows not replaced despite requests. excellent buffet with seared ahi tuna! new system great as reservations not required for the a la cartes except the japanese. first come first served & waiting lists usually about 45 minutes & paged by text. churros available but not freshly fried like in the past & no mexican fiesta with traditional games. steakhouse new york strip with chimichurri so good. japanese could learn from other tepanyaki ginger & sesame sauces. no tamales or enchiladas at the mexican. tacos poolside were a treat! 24 hour starcafe had cappuccino, chai latte & pastries. usually boogie boards available for borrowing but here private co lets you buy ratchet but functionable boards & buys them back for $20. lifeguards lovely & tell you about the surf conditions to save you before you hit the waves! activities fun, dance lessons, aqua size, yoga & bingo. shout out to moni, marco polo and carlos for friendliness. traditional seed bead craft included. pool will be heated next month;(. evening show tickets expensive at $99/person. (never had to pay at other resorts.) higuera golf course next door fab & transport in golf cart included (we tipped). pool tables busy. cues and balls lent at reception if you leave id. wonderful wrist band with room key attached & no towel card required very helpful! coke zero & sprite zero in mini fridge! coco chases grackles. despite the pillow thing, our second time here & the quality of the food will likely draw us back.
Stayed 11 nights in Jan 2025

6/10 Okay

Kassie

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Average stay. The food wasn't great and there wasn't a very large selection at the buffet. You can't make reservations at any of the restaurants so sometimes you can't get into eat until very late. We went for New Years, we had planned to go to the night club but at the door we were told it was $50 per person to get in, because they had dancers and a bunch of activities. We ended up paying $50 for 2 people and there were only 2 other people in the bar! It didn't end up getting busy at all. There was no indication previously that we would have to pay extra to get into to a part of the all inclusive we already paid for. It wasn't horrible it was just an average stay.
Stayed 5 nights in Dec 2024

4/10 Poor

Danny A

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We were very unhhappy and disappointed with this hotel and we will not be staying here again. We booked a ocean view room with a king bed well in advance and did get the ocean view room with 2 doubles. We asked to be moved and were told that there was no availability for a king size bed so the solution was to push the beds together. So one of us were always sleeping in the crack of the bed. Not acceptable. The hotel is pretty far away from everything so cabs were needed and very expensive to take us from one place to another. We were also there to look at wedding venues- made an appointment with Victor- he showed up 30 minutes late so we cancelled with him. What is our time worth? The food was always cold no matter what restaurant we chose to eat at. The best thing that we found at this hotel was that the staff was very helpful and apologized for all the mishaps. - for that reason alone- i would rate this a 3/10. There are pother places to stay in puerto vallarta- this is not one that I would recommend.
Stayed 4 nights in Jan 2025

4/10 Poor

Geoffrey David

The food was definitely sub-par.
Stayed 6 nights in Dec 2024

6/10 Okay

Daniel

Stayed 4 nights in Dec 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the food was very mediocre, and we were very disappointed to see there were no water sports (the website advertised kayaks, hobie cats and windsurfers.) They only have kayaks in fact - they should update their website. The sunset bar was a favorite location, and the beach and setting was gorgeous. The place was pretty and immaculate. One of the lamps in our room was broken and I reported it several times to the concierge but it never got fixed. Overall, it was a lovely stay and a nice place. I don't think it deserves 5 star status however.
Stayed 5 nights in Dec 2024

6/10 Okay

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Kristen, Sammamish

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
This property was of much lower quality than expected. Check in was not easy, no drinks were given (although given to other guests), VIP status not offered and things such as towel cards were forgotten. The room was fine but bathroom was dirty, mold and ring around the tub/sand on the floor and eco bottles for water not in the room. There is not a sand beach, only a rocky area with limited seating. There was a wait at all of the restaurants and only one took reservations, sometimes upward of an hour or two and when seated, buffets ran out of food. The steakhouse was horrible, food took 45 minutes and was steaks were raw (not pink or rare, steak was seared but not edible; our group and those around us (who we did not know) all complained and left. Check out was also a nightmare, waited 45 minutes and they had our rooms messed up and tried to tell us we could not leave. The bars were great, pool ok although no adult pool and it is definitely a family resort. People claim pool chairs as early as 7AM so if you want chairs, be sure to get up early and put your towels on them. San Pancho was a fabulous place to visit for a day trip as well as the sailboat trip to the Hidden Beach. Would not recommend this resort for the money, they have a lot of work to do!
Stayed 7 nights in Dec 2024

10/10 Excellent

Danya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really calm
Stayed 4 nights in Dec 2024

10/10 Excellent

Rollin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio excelente, todo el personal siempre fue muy amable. Buena calidad de los alimentos y bebidas. El personal a cargo de las actividades estaba bien preparado. Disfrutamos mucho la banda en vivo, ojalá que ellos tocaran por más tiempo; ellos terminaban muy temprano :) agradecemos que haya un espacio en la habitación para trabajar en nuestra computadora.
Stayed 4 nights in Dec 2024

8/10 Good

Michellle

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Overall wonderful and the staff are amazing. Room cleaning and maintenance has lapsed since previous stays. Rooms also need a deep clean and refresh.
Stayed 7 nights in Dec 2024