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Krystal Grand Nuevo Vallarta – All Inclusive

4.0 star property
Stylish property on the shore with 3 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Krystal Grand Nuevo Vallarta – All Inclusive

3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
4 restaurants, breakfast, lunch, dinner served; Mexican cuisine
On the beach, beach umbrellas, beach bar
Couples treatment room(s), sauna, body treatments, aromatherapy
Luxury Room, 2 Double Beds, Partial Ocean View | View from room

Reviews

7.6 out of 10

Good

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Room service
    Room service
The price is AU$408
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Junior Double Room, 2 Double Beds, Ocean View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Junior Double Room, 2 Double Beds, Ocean View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Garden View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Garden View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 2 Double Beds, Balcony, Pool View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Junior Room, 2 Double Beds, Balcony, Pool View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Queen Bed

Standard Queen Bed

Standard Queen Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout curtains
Private bathroom
Hairdryer
Daily housekeeping
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 2 Double Beds, Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Club Room, 2 Double Beds, Sea View

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Private bathroom
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Pool Access, Ground Floor

Free minibar, in-room safe, blackout curtains, iron/ironing board

Club Room, 1 King Bed, Pool Access, Ground Floor

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Beachfront

Superior Room, 1 King Bed, Beachfront

Superior Room, 1 King Bed, Beachfront

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 55 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout curtains
Private bathroom
Hairdryer
Daily housekeeping
  • 34 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed OR 2 Double Beds and 1 Large Single Sofa Bed

View all photos for Luxury Room, 2 Double Beds, Partial Ocean View

Luxury Room, 2 Double Beds, Partial Ocean View

Luxury Room, 2 Double Beds, Partial Ocean View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Pool Access, Ground Floor

Free minibar, in-room safe, blackout curtains, iron/ironing board

Club Room, 2 Double Beds, Pool Access, Ground Floor

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Deluxe With Garden View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Room Deluxe With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite Classic With Pool View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Suite Classic With Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite Superior With Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Suite Superior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Free minibar, in-room safe, blackout curtains, iron/ironing board

Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Suite Junior With Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite Premium With Pool View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Suite Premium With Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Deluxe With Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
BLVD. COSTERO #800, COL. FLAMINGOS, Nuevo Vallarta, NAY, 63732

What's nearby

  • Flamingos Golf Club - 2 min drive - 2.3 km
  • El Tigre Golf at Paradise Village - 6 min drive - 3.8 km
  • Nuevo Vallarta Beach - 6 min drive - 2.6 km
  • Playa Bucerias - 8 min drive - 1.8 km
  • Nayar Vidanta Golf - 8 min drive - 7.6 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 19 min drive

Restaurants

  • ‪Don Rafael - ‬17 min walk
  • ‪La Botana - ‬18 min walk
  • ‪Riu Palace Piano Bar - ‬1 min walk
  • ‪Kulinarium - ‬19 min walk
  • ‪Rodizio - ‬4 min drive

About this property

Krystal Grand Nuevo Vallarta – All Inclusive

Upscale all-inclusive property near Bay of Banderas
A free breakfast buffet, an adjacent golf course and a beach bar are just a few of the amenities provided at Krystal Grand Nuevo Vallarta – All Inclusive. Indulge in a manicure/pedicure, aromatherapy and a body scrub at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and Mexican cuisine. Fitness classes and yoga classes are offered at the gym; other things to do include archery. Free WiFi in public areas is available to all guests, along with a poolside bar and a terrace.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Free bike hire, babysitting (surcharge) and a banquet hall
  • A front desk safe, 8 meeting rooms and a 24-hour front desk
  • Guest reviews say great things the family-friendly amenities, beach locale and helpful staff
Room features
All 480 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches such as free stocked minibars and room service. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Highchairs and childcare services
  • Bathrooms with showers and hairdryers
  • 50-inch LED TVs with cable channels
  • Wardrobes/cupboards, free tea bags/instant coffee and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ayami
  • Hacienda El Mortero
  • Restaurante "O"
  • The Grill

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre

Outdoors

  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels
  • MP3 dock

Food and drink

  • Free stocked minibar
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children are not allowed in the infinity pool.

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Krystal Grand Nuevo Vallarta
Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta

Frequently asked questions

Does Krystal Grand Nuevo Vallarta – All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Krystal Grand Nuevo Vallarta – All Inclusive?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Krystal Grand Nuevo Vallarta – All Inclusive on 8 Dec 2024 start from AU$408.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Krystal Grand Nuevo Vallarta – All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Krystal Grand Nuevo Vallarta – All Inclusive?

Self-parking is free at this property.

What time is check-in at Krystal Grand Nuevo Vallarta – All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Krystal Grand Nuevo Vallarta – All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Krystal Grand Nuevo Vallarta – All Inclusive?

Yes, the property is all-inclusive.

Where is Krystal Grand Nuevo Vallarta – All Inclusive located?

Located in Nuevo Vallarta, this beachfront property is next to a golf course and within 1 mi (2 km) of Bay of Banderas and Playa Bucerias. Nuevo Vallarta Beach and Flamingos Golf Club are also within 2 miles (3 km).

Krystal Grand Nuevo Vallarta – All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 402 out of 1001 reviews" "
Rating 8 - Good. 252 out of 1001 reviews" "
Rating 6 - Okay. 169 out of 1001 reviews" "
Rating 4 - Poor. 95 out of 1001 reviews" "
Rating 2 - Terrible. 83 out of 1001 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Alain

Travelled with family
Disliked: Property conditions & facilities
This is a 3 star hotel with decent food, average service and quite rundown. Not what we expected.
Stayed 7 nights in Nov 2024

10/10 Excellent

Jose, Villa Park

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The opportunity to have a pool area specifically for adults was a plus—great location and views.
Stayed 1 night in Nov 2024

10/10 Excellent

Francisco

Stayed 2 nights in Oct 2024

10/10 Excellent

carmen lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the adult pool with swim up bar! Amazing servers always ready to bring u a beverage Amazing snacks throughout the day. Fish tacos!!
Stayed 7 nights in Nov 2024

10/10 Excellent

Christina, Oak Forest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 4 nights in Oct 2024

4/10 Poor

Chad

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was NOT edible, Room was dirty and house keeping spoke no english & would come @ 9 am when we asked them to come back later they did not understand & just never came back, it was hard to get bottles of water and as you know you cannot drink tap water so that was not great trying to preserve water bottles. If you want a chair at the adults only pool be prepared to get up @ 6am to put a towel on acouple chairs or you wont get a seat all day, there are two fans in the room and one fan did not work the other was swinging so bad we thought it was going to fly off the ceiling. They do give you a piece of paper so you can Whatsapp them if you have any issues but we got handed it from house keeping the day we were checking out so very tough to voice your concerns as there is no one there spoke good enough english
Stayed 4 nights in Nov 2024

8/10 Good

GLORIA A

Liked: Property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Murray Brent

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I had a medical pack that needed freezing to keep medication viable. I gave it to Cesar, the concierge who assured me it would be frozen. He brought it back to me just before departing to the airport unfrozen, at room temperature. When I said the meds that go in it will be ruined costing me about $300.00 he said he is not responsible for my situation, that is my concern. I could have left the pack in my mini fridge but did not because of his previous assurances. The management were all in meetings, so I left with no resolution. I left my phone number and e-mail and have had no contact.
Stayed 6 nights in Nov 2024

10/10 Excellent

Clifton, Princeton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently returned from our trip to the Krystal Grand. Last night, my wife and I looked at some of the recent reviews and reminded ourselves that reviews are often written by those keyboard warriors who have a small issue and take to places such as this to offer unfair opinions. No - I am NOT an employee / AI writer / etc... Here is our fair, honest opinion... Our stay was great! We booked the ocean view Jr. suite and it was well worth it! The altitude upgrade is also worth it as we were able to readily book all our a la carte dinners with ease. Our room was amazingly beautiful. Falling asleep the waking in the morning to the sound of crashing waves was amazing. The room was huge. The shower was awesome (rain, wand, or horizontal options) with endless hot water. The only flaw was the bed was a little too firm for my liking. However, my wife loved it (as she prefers a firm mattress). The adult pool was great, too. The service at the swim/walk up bar was always on point. Drinks were delicious. We went to the pool at various times throughout the day and were always able to find a lounge chair - one time we sat at the chairs / tables close by for 20 mins before something opened up. We did see someone rudely take a piece out of an employee because they came down and there were no open chairs - it was embarrassing, actually. We would ask one of the pool servers to keep an eye open for us...which they did. I will do another review to complete thoughts
Stayed 7 nights in Nov 2024

6/10 Okay

Jessica Marie

Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

2/10 Terrible

maria

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Worst property
Stayed 4 nights in Nov 2024

2/10 Terrible

Leonor

Disliked: Staff & service, amenities, property conditions & facilities
To start the check in was in different places. This place had different colors of bracelets to Identify the status. They could never explain which color gives you more than the other. The check in staff members were the rudest! They gave everyone the same type of alcohol and it was always bottom shelf stuff. The buffet quality was very low! Food didn’t looked appetizing and it was impossible to get a reservation in the two restaurants they had. They wanted me to charge me 500 just to replace my key for my room. On one of the night's we ordered room service they took 2 Hours to deliver our food. The furniture was outdated and dirty.
Stayed 4 nights in Nov 2024

6/10 Okay

Naomi

Travelled with group
Disliked: Cleanliness
Great location, pools, and beach. Good choice if looking for quiet R&R. Not a lot of night life for adults and lacking activities for teens. Clean but would benefit from staff keeping on top of collecting dishes, garbage, and general tidiness. Restaurants are ok, Mexican restaurant and Italian were great, but buffet and other restaurants mediocre. Staff at buffet not very attentive (asking several times to get spoons, or more napkins, coffee, etc.), staff at restaurants are much better. Love that they have a coffee shop that makes specialty coffees. Nice gym. Overall a 7/10.
Stayed 5 nights in Nov 2024

6/10 Okay

IRENE

Disliked: Property conditions & facilities
Stayed 7 nights in Nov 2024

6/10 Okay

Kristina

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We had issues almost the entire trip, issues with room services, restaurant reservations, shower heads and water temp. For how much we spent to get there and stay there I would say it was a 5.5 out of 10. This was our 5th trip to Puerto Vallarta and would not return to this property.
Stayed 4 nights in Oct 2024

6/10 Okay

Abel

Travelled with partner
Liked: Cleanliness
N/A
Stayed 2 nights in Oct 2024

2/10 Terrible

Kimra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s nothing like getting off a long flight to a dirty hotel room. Food was terrible and made me sick. WiFi connection was awful. Tv and remote broken in room. I will not be coming back to this hotel.
Stayed 6 nights in Oct 2024

10/10 Excellent

Devona

Liked: Staff & service, property conditions & facilities
The entertainment manager Caesar does a wonderful job with the staff. He was reliable and attentive. Kudos to you Caesar!!!!!! Mark and Denise were very helpful as well. We enjoyed our stay. The only con I have is the housekeeping just made the bed and replace the towels. I had to ask specifically to get the room swept and mop as the floor was sticky with sun screen. Other than that we really enjoy our stay.
Stayed 7 nights in Oct 2024

10/10 Excellent

Layla Cherie

Liked: Cleanliness, staff & service, property conditions & facilities
Incredibly beautiful, would stay again
Stayed 4 nights in Oct 2024

10/10 Excellent

Jose Luis, Mission Viejo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hello trini was super nice he help us a lot he was always happy and gave us a good service thank you so much
Stayed 7 nights in Oct 2024

10/10 Excellent

Nerio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trinidad es el mejor vallet parking
Stayed 7 nights in Oct 2024

6/10 Okay

RAUL

Stayed 4 nights in Oct 2024

6/10 Okay

Jodi

Travelled with partner
The adult only pool has an amazing view of the ocean. The grill had awesome food. We couldn’t get into the other restaurants as they were only open one day out of the 8 we were there. The buffet wasn’t our cup of tea, but other people looked like they loved it. Definitely glad we went.
Stayed 8 nights in Oct 2024

8/10 Good

Rachel

Travelled with group
Liked: Staff & service
Disliked: Amenities
There are no gluten and dairy free options. Not enough resteraunts for the amount of people there. Beautiful resort, and mstaff was amazing!
Stayed 3 nights in Oct 2024