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Hotel Riu Jalisco - All Inclusive

3.5 star property
Family-friendly property on the beach, with 2 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Jalisco - All Inclusive

On the beach, sun-loungers, beach towels, windsurfing
Courtyard
Reception
2 outdoor pools, pool umbrellas, pool loungers
Sports facility

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
  • Bar
  • Spa
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 38 of 38 rooms

View all photos for Standard Double Room (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (M)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
Separate bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Single Bed OR 1 King Bed and 1 Single Bunk Bed

View all photos for Double Room (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (B2C-CAN)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room (B2C-CAN)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Single Bed OR 1 King Bed and 1 Single Bunk Bed

View all photos for Junior Suite (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Ceiling fan
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite, 2 Bedrooms (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
2 bedrooms
  • 67 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, 2 Bedrooms (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
2 bedrooms
  • 28 sq m
  • Sleeps 8
  • 4 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Jetted Tub, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Connecting Rooms (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
2 bedrooms
  • 28 sq m
  • Sleeps 8
  • 4 Double Beds

View all photos for Junior Suite (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Ceiling fan
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Connecting Rooms (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Connecting Rooms (B2C-CAN)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
2 bedrooms
  • Sleeps 8
  • 4 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Jetted Tub, Ocean View (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite, 2 Bedrooms (M)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
2 bedrooms
  • 67 sq m
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Jetted Tub, Ocean View (B2C-CAN)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Jetted Tub, Ocean View (M)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Jetted Tub, Ocean View (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 3 Bedrooms (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite, 3 Bedrooms (B2C-CAN)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
3 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Double Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, 2 Bedrooms (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
2 bedrooms
  • Sleeps 8
  • 4 Double Beds

View all photos for Family Suite, 2 Bedrooms (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite, 2 Bedrooms (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
3 bedrooms
  • 67 sq m
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Double Room (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (E)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 32 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Single Bunk Bed

View all photos for Family Room (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Single Bed OR 1 King Bed and 1 Single Bunk Bed

View all photos for Family Room (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room (M)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Bunk Bed

View all photos for Family Suite, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite, 2 Bedrooms (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
2 bedrooms
  • 67 sq m
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Jetted Tub, Ocean View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Standard

Minibar, in-room safe, laptop workspace, blackout curtains

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior

Minibar, in-room safe, laptop workspace, blackout curtains

Suite Junior

  • Sleeps 2
  • 1 King Bed and 1 Single Bed

View all photos for Family Room -6 Guests- Standard

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room -6 Guests- Standard

  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds

View all photos for Suite With Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed
On the beach, sun-loungers, beach towels, beach massages

Hotel Riu Vallarta - All Inclusive

Pool
Breakfast included
All-inclusive
Spa
8.4 out of 10, Very good, (2726)
Hotel Riu Vallarta - All Inclusive
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About the area

Map
Av. De los Cocoteros, sn-Lote K, Nuevo Vallarta, NAY, 63732

What's nearby

  • Nuevo Vallarta Beach - 19 min walk
  • Flamingos Golf Club - 3 min drive
  • El Tigre Golf at Paradise Village - 6 min drive
  • Nayar Vidanta Golf - 7 min drive
  • Playa Bucerias - 12 min drive

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 23 min drive

Restaurants

  • ‪Don Rafael - ‬5 min walk
  • ‪La Botana - ‬6 min walk
  • ‪Riu Palace Piano Bar - ‬12 min walk
  • ‪Kulinarium - ‬7 min walk
  • ‪Mozza Mare - ‬3 min drive

About this property

Hotel Riu Jalisco - All Inclusive

All-inclusive eco-certified property near Bay of Banderas
A free breakfast buffet, a nightclub and a swim-up bar are just a few of the amenities provided at Hotel Riu Jalisco - All Inclusive. This property is a great place to bask in the sun with a beachfront location, sunloungers and windsurfing. Treat yourself to Ayurvedic treatments, a body wrap or aromatherapy at Asian Spa, the on-site spa. Be sure to enjoy a meal at any of the 5 on-site restaurants. Fitness classes are offered at the health club; other things to do include sailing, surfing/body boarding and volleyball. Free in-room WiFi is available to all guests, along with a poolside bar and shopping on-site.
You'll also find perks such as:
  • 2 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking
  • Limo/town car service, babysitting (surcharge) and ATM/banking services
  • A billiards/pool table, secured bike storage and multilingual staff
  • Guest reviews speak highly of the family-friendly amenities, pool and helpful staff
Room features
All 700 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with eco-friendly toiletries and showers
  • TVs with satellite channels
  • Balconies, recycling and ceiling fans

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Football
Volleyball

Lessons/classes/games

Aerobics

Entertainment

On-site entertainment and activities

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to noon
  • 5 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Nightclub
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • Volleyball
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Riu Jalisco
Riu Jalisco All Inclusive
Riu Jalisco All Inclusive Nuevo Vallarta
Riu Jalisco Nuevo Vallarta
Clubhotel Riu Jalisco Hotel
Clubhotel Riu Jalisco Riviera Nayarit
Riu Jalisco All Inclusive All-inclusive property Nuevo Vallarta
Riu Jalisco All Inclusive All-inclusive property
Riu Jalisco Inclusive Nuevo V
Riu Jalisco All Inclusive
Hotel Riu Jalisco - All Inclusive Nuevo Vallarta
Hotel Riu Jalisco - All Inclusive All-inclusive property

Frequently asked questions

Does Hotel Riu Jalisco - All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Hotel Riu Jalisco - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Jalisco - All Inclusive?

Self-parking is free at this property.

What time is check-in at Hotel Riu Jalisco - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Hotel Riu Jalisco - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Hotel Riu Jalisco - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.

Where is Hotel Riu Jalisco - All Inclusive located?

Nestled on the beach, this Nuevo Vallarta property is within 1 mi (2 km) of Bay of Banderas and Nuevo Vallarta Beach. Playa Bucerias and Flamingos Golf Club are also within 2 miles (3 km).

Reviews

7.8

Good

Rating 10 - Excellent. 548 out of 1379 reviews" "
Rating 8 - Good. 394 out of 1379 reviews" "
Rating 6 - Okay. 217 out of 1379 reviews" "
Rating 4 - Poor. 117 out of 1379 reviews" "
Rating 2 - Terrible. 103 out of 1379 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
They property was good just need a little update on bathroom and shower and needs event shows
Stayed 3 nights in Dec 2024

8/10 Good

Lizett

Stayed 5 nights in Nov 2024

2/10 Terrible

Brenda

Travelled with family
Disliked: Property conditions & facilities
The rooms looked old and rundown. There was a leak in the bathroom , and it smelled bad. The front desk overcharged us and we requested a refund and we were denied by management. There was a musty smell in the room. Overall , we will not come back to this hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Serena Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun family friendly property.
Stayed 9 nights in Dec 2024

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2024

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was very good, beach is endless,
Stayed 9 nights in Nov 2024

10/10 Excellent

Dwayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, rooms and pools are ok, main buffet has a good variety of food.
Stayed 10 nights in Nov 2024

8/10 Good

Richard, Greeley

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 5 nights in Dec 2024

6/10 Okay

Kaitlin Saige

Stayed 3 nights in Nov 2024

8/10 Good

Wilhelm

Travelled with family and small children
Liked: Cleanliness
Really enjoyed the swim up bar and the beach at this resort.
Stayed 8 nights in Nov 2024

10/10 Excellent

Oleg

Travelled with family
Beach
Stayed 10 nights in Nov 2024

2/10 Terrible

Viridiana

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food overall was excellent staff was superb
Stayed 7 nights in Nov 2024

4/10 Poor

Sheli Dee Irish

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We really wanted to love this property but it was really hard. When we checked in the room that was given to us was tiny for 4 people, and the toilet leaked. We asked for an upgrade and were able to get one 2 days after check in. The new room had 2 bathrooms, and 2 bedrooms. The space was much nicer however there was a pretty big leak in the ceiling and we had to keep a trash can under the leak. The rooms were clean however, just very musty. There was moisture on our windows every morning. The pool and beach area were great. The food is terrible… everything but the steakhouse was buffet style. Everything pretty much tasted the same. I would not come back to this resort based on the food. We ate at the steakhouse, ordered steak and I am not sure if it was even steak. It was by far the very worst steak I have ever tasted. We finally went off property to eat.
Stayed 7 nights in Nov 2024

8/10 Good

Lindsay Jade

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the consistency of RIU hotels. The staff is always amazing, kind and personable. I food is fine. It's never great or the best, but it's never bad! For the price, RIU is a great fit.
Stayed 7 nights in Nov 2024

6/10 Okay

MARIA G

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2024

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful property, very well taken care of and to airport
Stayed 5 nights in Nov 2024

10/10 Excellent

Alejandro Garcia

Stayed 5 nights in Nov 2024

10/10 Excellent

Paulo M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was nice and clean at all times, staff was very friendly especially Jackie The hostess at the Italian restaurant.
Stayed 7 nights in Nov 2024

10/10 Excellent

Sharon

Liked: Cleanliness, property conditions & facilities
Beach area with all the trees and seating area.
Stayed 14 nights in Nov 2024

6/10 Okay

Michelle

Travelled with partner
Liked: Cleanliness, staff & service
Food was a hit and miss. The steakhouse was terrible. The Italian was good. Had a complaint and after 6 days no one got back to me. Ran out of condiments.
Stayed 14 nights in Nov 2024

8/10 Good

arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am big fan of RIU and I use the ones in Cancun more. This one RIU Jalisco was good but not great. No waiters at the pool. The second day I stayed they didn’t bring me new clean towels. And also the sink and the wc were clogged. A bit disappointed of this RIU. Very probably I won’t come back to this one and I won’t recommend it to my traveler friends.
Stayed 3 nights in Nov 2024

4/10 Poor

Jorge

Liked: Staff & service
Disliked: Property conditions & facilities
Old building
Stayed 6 nights in Nov 2024

6/10 Okay

Mahshid

Liked: Cleanliness
Stayed 14 nights in Nov 2024