Hotel Riu Jalisco - All Inclusive

3.5 star property
Beachfront property with relaxing spa services
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Riu Jalisco - All Inclusive

On the beach, sun-loungers, beach towels, windsurfing
Aerial view
Minibar, in-room safe, laptop workspace, blackout curtains
Terrace/patio
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Gym
    Gym
  • Pool
    Pool
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Room options

Available filters for rooms
Showing 37 of 37 rooms

Standard Double Room (M)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Ceiling fan
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Room (U)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • 32 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed OR 1 King Bed and 1 Single Bunk Bed

Double Room (B2C-CAN)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Ceiling fan
Hairdryer
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Double Room (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Ceiling fan
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Ceiling fan
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (B2C-CAN)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed OR 1 King Bed and 1 Single Bunk Bed

Junior Suite (U)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Family Room (B2C-US)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed OR 2 Double Beds and 1 Double Sofa Bed

Family Suite, 2 Bedrooms (B2C-US)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
2 bedrooms
Hairdryer
Private bathroom
  • 67 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

Junior Suite (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, 2 Bedrooms (U)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
2 bedrooms
2 bathrooms
Private bathroom
  • 28 sq m
  • Sleeps 8
  • 4 Double Beds

Suite, Jetted Tub, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Separate bedroom
Jetted bath
Private bathroom
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room (B2C-US)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Ceiling fan
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (C)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
2 bedrooms
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 8
  • 4 Double Beds

Junior Suite (M)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Connecting Rooms (B2C-CAN)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
2 bedrooms
Hairdryer
Private bathroom
  • Sleeps 8
  • 4 Double Beds

Suite, Jetted Tub, Ocean View (L)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Separate bedroom
Jetted bath
Private bathroom
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (M)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
2 bedrooms
Hairdryer
Private bathroom
  • 67 sq m
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

Suite, Jetted Tub, Ocean View (B2C-CAN)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (M)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Separate bedroom
Jetted bath
Private bathroom
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (C)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Family Suite, 3 Bedrooms (B2C-CAN)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Ceiling fan
3 bedrooms
Blackout curtains
Hairdryer
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Double Room, 2 Bedrooms (B2C-US)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
2 bedrooms
2 bathrooms
Private bathroom
  • Sleeps 8
  • 4 Double Beds

Family Suite, 2 Bedrooms (C)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Ceiling fan
3 bedrooms
Blackout curtains
Hairdryer
  • 67 sq m
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Standard Double Room (E)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Ceiling fan
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (L)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Single Bunk Bed

Family Room (C)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
  • 32 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed OR 1 King Bed and 1 Single Bunk Bed

Family Room (M)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Bunk Bed

Family Suite, 2 Bedrooms (U)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Ceiling fan
2 bedrooms
Blackout curtains
Hairdryer
  • 67 sq m
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

Suite, Jetted Tub, Ocean View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Blackout curtains
Ceiling fan
Separate bedroom
Jetted bath
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

Suite Junior

  • Sleeps 2
  • 1 King Bed and 1 Single Bed

Family Room -6 Guests- Standard

  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Map
Av. De los Cocoteros, sn-Lote K, Nuevo Vallarta, NAY, 63732

What's nearby

  • Nuevo Vallarta Beach - 19 min walk
  • Flamingos Golf Club - 3 min drive
  • El Tigre Golf at Paradise Village - 6 min drive
  • Nayar Vidanta Golf - 7 min drive
  • Playa Bucerias - 12 min drive

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 23 min drive

Restaurants

  • ‪Don Rafael - ‬5 min walk
  • ‪Riu Palace Piano Bar - ‬12 min walk
  • ‪Kulinarium - ‬7 min walk
  • ‪Samba Vallarta by Emporio Hotel - ‬4 min walk
  • ‪La Botana - ‬6 min walk

About this property

Hotel Riu Jalisco - All Inclusive

All-inclusive eco-certified property near Bay of Banderas
A free breakfast buffet, a nightclub and a swim-up bar are just a few of the amenities provided at Hotel Riu Jalisco - All Inclusive. This property is a great place to bask in the sun with a beachfront location, sunloungers and surfing. Treat yourself to a body treatment, a hot stone massage or a manicure/pedicure at Asian Spa, the on-site spa. Be sure to enjoy a meal at any of the 5 on-site restaurants. Fitness classes are offered at the health club; other things to do include sailing, windsurfing and parasailing. Free in-room WiFi is available to all guests, along with a poolside bar and shopping on-site.
You'll also find perks such as:
  • 2 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking
  • Limo/town car service, babysitting (surcharge) and a gift shop
  • Secured bike storage, a lift and a front desk safe
  • Guest reviews speak highly of the family-friendly amenities, pool and helpful staff
Room features
All 700 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with eco-friendly toiletries and showers
  • TVs with satellite channels
  • Balconies, recycling and ceiling fans

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Football
Volleyball

Lessons/classes/games

Aerobics

Entertainment

On-site entertainment and activities

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to noon
  • 5 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 6 floors
  • Art Deco architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Riu Jalisco
Riu Jalisco All Inclusive
Riu Jalisco All Inclusive Nuevo Vallarta
Riu Jalisco Nuevo Vallarta
Clubhotel Riu Jalisco Hotel
Clubhotel Riu Jalisco Riviera Nayarit
Riu Jalisco All Inclusive All-inclusive property Nuevo Vallarta
Riu Jalisco All Inclusive All-inclusive property
Riu Jalisco Inclusive Nuevo V
Riu Jalisco All Inclusive
Hotel Riu Jalisco - All Inclusive Nuevo Vallarta
Hotel Riu Jalisco - All Inclusive All-inclusive property

Frequently asked questions

Does Hotel Riu Jalisco - All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Hotel Riu Jalisco - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Jalisco - All Inclusive?

Self-parking is free at this property.

What time is check-in at Hotel Riu Jalisco - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Hotel Riu Jalisco - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Hotel Riu Jalisco - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.

Where is Hotel Riu Jalisco - All Inclusive located?

Nestled on the beach, this Nuevo Vallarta property is within 1 mi (2 km) of Bay of Banderas and Nuevo Vallarta Beach. Playa Bucerias and Flamingos Golf Club are also within 2 miles (3 km).

Hotel Riu Jalisco - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 528 out of 1337 reviews" "
Rating 8 - Good. 379 out of 1337 reviews" "
Rating 6 - Okay. 213 out of 1337 reviews" "
Rating 4 - Poor. 116 out of 1337 reviews" "
Rating 2 - Terrible. 101 out of 1337 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Carlos Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Nataliya

Travelled with family
Liked: Cleanliness, staff & service, amenities
We come to Riu first time. We like this resort and most probably will comeback next vacation. The stuff at the front desk very professional and good communication in English. The food in buffet, Italian and stake house restaurants very good. The services is good too. The room is clean. We like the beach very much.
Stayed 14 nights in Oct 2024

6/10 Okay

Tamara lynn

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Food was sub par the staff was friendly and helpful
Stayed 7 nights in Oct 2024

4/10 Poor

Karen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was cockroaches and it was supper dirty. Including the pool.
Stayed 5 nights in Oct 2024

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Am very happy with the employees all the employees are very nice and so kind 🙏🙏🙏♥️♥️♥️♥️ But there is something I’m not happy with and thats the food , the food its not really good in all the restaurante NOT REALLY GOOD 👎👎👎👎👎
Stayed 7 nights in Oct 2024

4/10 Poor

Anglea

Stayed 3 nights in Oct 2024

2/10 Terrible

Anania

Stayed 8 nights in Sep 2024

10/10 Excellent

Oscar Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a getaway weekend
Stayed 3 nights in Oct 2024

10/10 Excellent

Colette Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that it had entertainment and it was great
Stayed 7 nights in Oct 2024

8/10 Good

Ana R. Lopez

Liked: Cleanliness, staff & service
Le falta un poco de mantenimiento como pintura y algunos azulejos y adoquines del area de las albercas
Stayed 7 nights in Oct 2024

2/10 Terrible

Yolanda

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is horrible.
Stayed 3 nights in Sep 2024

10/10 Excellent

Pedro

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:)
Stayed 4 nights in Oct 2024

10/10 Excellent

Jesus Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Staff was very nice. Food was amazing. The thing I didn’t like was the loud noise at 2:00 AM. Couldn’t fall asleep until about 4:00 AM.
Stayed 7 nights in Oct 2024

6/10 Okay

Travis, Lawndale

Travelled with family
Not a party spot
Stayed 3 nights in Oct 2024

10/10 Excellent

Enid, Ankeny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Senad Avdic, Ankeny

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the beach,food is good,and stuff is nice and friendly always ready to help!
Stayed 5 nights in Sep 2024

10/10 Excellent

Abel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and partner loved it, we appreciated the service from the desk desk (Saul), the restaurant service (Mayra) and overall how clean it was, thank you.
Stayed 5 nights in Sep 2024

6/10 Okay

Timothy James

Travelled with family
Disliked: Staff & service
Stay was way over worked. Not as polite as I remember. Pool had #2 in it and was closed 3/6 days. Rooms are very loud. Terribly set up. Neighbors door vibrates your bed at 7am. So if ya like sleeping in don't go here.
Stayed 7 nights in Sep 2024

10/10 Excellent

Hector

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho las palmeras hacia la playa, también el show que hacen cada noche y los eventos durante el día
Stayed 3 nights in Sep 2024

6/10 Okay

Jose

Liked: Staff & service
Disliked: Cleanliness
Stayed 6 nights in Sep 2024

10/10 Excellent

Saul, LEHI

Stayed 4 nights in Aug 2024

8/10 Good

Sara Christina

Travelled with group
Liked: Staff & service
I stayed at Riu Jalisco from 9/19-9/23/2024. We did the online check-in and arrived at 1 pm on 9/19/24 we checked in effortlessly, and we were immediately given our room keys and allowed into our room. That was great. We went to the lunch buffet, and it was average, nothing spectacular but they had a bit of everything, and a snack bar set up right there where you could get nachos, hot dogs, hamburgers, or french fries. Main pool 1 is laid back has a bar set up and has Iguanas that come out and walk around. Main Pool 2 was busy, had music, and both pools played games, but we preferred Pool 1.It is also very close to towels and the kid pool area. If you go to the sister resort Vallarta, bring towels, they will not give you towels there. The pool was nicer there. We ate at the steak house it was the best meal we had. We tried the Asian restaurant, it is buffet style, and it was mediocre. We also tried the Italian restaurant, it was not good. We ended up just going for the buffet our last night there, and it was way better than the Italian or Asian restaurant. The buffet offers entrees from both of those and the food quality was better. The sports bar is airconditioned, and a game of pool is USD 2.50 or 7 pesos. This is not the worst place I've stayed, it is ok, if you are not a picky eater, and don't need to be waited on hand and foot. If you are looking at this resort, stay at Vallarta, or go to the Iberostar a little further away. Barcelo is also good.
Stayed 4 nights in Sep 2024

4/10 Poor

Olga

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Didn’t like the fact in the lobby was super hot didn’t even offer ice for the water. We constantly had to call front desk to refill our shampoo our refrigerator. The bartenders ignored you if you didn’t tip them. The only good restaurant that always had our table ready and was very respectful was in the restaurant Emiliano’s and the waiters were super nice Breakfast and dinner. The restaurant adelitas and the bontana were the worst no clean waiters not friendly at all the took to long to serve you drinks. The rooms were always hot and always w mosquitoes and bugs. The bed were not what I expected I ask for two double beds they were all stuck together was very awkward to sleep w my daughter and her husband
Stayed 9 nights in Sep 2024

4/10 Poor

Ricardo, Surprise

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So clean and green
Stayed 5 nights in Sep 2024