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"This is a scam, the service apartment is not available. Contact number is not working... left stranded and had to look for alternative accomodation onsite. Money paid but totally uncontactable. I want my money back. I am a gold member of hotel.com, first time i am experiencing this. Utterly disappointed. Pls call me. I was waiting at call center for more than 1 hr and line was cut and no one return my call. I am consider to move my booking somewhere else. Call me at +65 80280056"

"Easy access to city central"

"Nice"

"The checking-in process is not well coordinated and the booking was a mess. St Nomad Hospitality said it was cross booked between Traveloka and Expedia. I’m totally unhappy about it. Secondly, the St Nomad person contacted and pestered for deposit and other cost day and night prior checking in. Again, this experience was unnecessary and certainly didn’t expect from Expedia bookings. Upon checking-in we found the kettle was not working, water heater needs to be switched on an hour and half before...

"have been robbed. finished my payment, reached there and have no one to check in. hotels.com didn't replied at all"

"Overall ok and comfortable for 4 person vs price."

"When I wanted to check-in, the front desk person told me that they did not received my booking despite I showed him the Hotels.com booking record and receipt. It took me a hour for waiting. "