Quartier Laval Tours and Activities

The stay was one of the best stay ever. The hotel staff were friendly, pool clean, and the location perfect for walking around downtown Montreal for some city exploration. Would definitely be back again!

Birks has unfortunately gone downhill in recent years. Customer service is only average - while employees are friendly, there were multiple instances where items we ordered from the concierge never made it to our room. Our room was also only moderately clean - no major issues in primary areas but there were dozens of cobwebs on the ceiling with multiple spiders. We had also booked the terrace room but unfortunately the terrace was not very clean (also had many spider webs) and lots of dust. Unfortunate given we paid more for that amenity. The elevators are also quite slow. Other than that, pros are that the hotel is centrally located and the lobby bar is quite nice. Will look at other options next time we visit.

Great location with friendly staff.