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Hôtel Universel in Rivière-du-Loup

4.0 star property
Family-friendly hotel connected to the convention centre in Rivière-du-Loup with a full-service spa

Photo gallery for Hôtel Universel in Rivière-du-Loup

Front of property
Breakfast and dinner served, international cuisine
Exclusive Room, Refrigerator & Microwave
Indoor pool, open 8:30 AM to 10:00 PM, lifeguards on site
Standard Room, 2 Queen Beds (Excellence)
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Room service
  • Breakfast available
  • Gym
  • Pool
The current price is AU$225
includes taxes & fees
12 Mar - 13 Mar

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Excellence)

Standard Room, 2 Queen Beds (Excellence)

Standard Room, 2 Queen Beds (Excellence)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 2 Queen Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Exclusive Room, Refrigerator & Microwave

Exclusive Room, Refrigerator & Microwave

Exclusive Room, Refrigerator & Microwave

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Murphy Bed

View all photos for Classic Room, 1 Queen Bed

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Classic Room, 2 Queen Beds, Pool View

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 2 Queen Beds, Pool View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • Sleeps 4
  • 2 Queen Beds

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Front of property

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9.2 out of 10, Wonderful, 1,650 reviews
The price is AU$236
includes taxes & fees
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About the area

Map
311, boul. Hotel-de-Ville, Rivière-du-Loup, QC, G5R 5S4

What's nearby

  • Cegep De Riviere-du-Loup - 3 min drive - 2.2 km
  • Grand Portage Regional Hospital - 4 min drive - 3.2 km
  • Parc des Chutes - 4 min drive - 3.2 km
  • Pot-a-l'Eau-de-Vie - 8 min drive - 7.4 km
  • Riviere-du-Loup Saint-Simeon Ferry - 8 min drive - 7.4 km

Restaurants

  • ‪La Cage - ‬16 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Café l'Innocent - ‬3 min drive
  • ‪Microbrasserie Aux Fous Brassant - ‬3 min drive
  • ‪Tim Hortons - ‬6 min drive

About this property

Hôtel Universel in Rivière-du-Loup

Upscale family-friendly hotel connected to the convention centre
You can look forward to a firepit, dry cleaning/laundry services and a bar at Hôtel Universel in Rivière-du-Loup. Treat yourself to a hot stone massage, a body scrub or a body wrap at UniverSpa, the on-site spa. The on-site international cuisine restaurant, Restaurant - Boreal, offers breakfast, dinner and children's meals. In addition to a 24-hour gym and a 24-hour business centre, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool with a waterslide and a lifeguard on site
  • Free self-parking and extended parking
  • Cooked-to-order breakfast (surcharge), an electric car charging station and a lift
  • A vending machine, massage treatment rooms and ATM/banking services
  • Guest reviews speak highly of the pool, helpful staff and location
Room features
All 300 individually furnished rooms have perks such as air conditioning, as well as amenities such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with hairdryers
  • Flat-screen TVs with cable channels
  • Fridges, microwaves and free infant beds

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 7 to 16 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant - Boreal

Things to do

  • 24-hour gym
  • Bicycle storage
  • Billiards/pool table
  • Full-service spa
  • Indoor pool
  • Waterslide

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 183 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 17 2025 to March 30 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 40.24 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 7 to 16 per person
  • Pet fee: CAD 40.24 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: CAD 45

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Property Registration Number 2024-11-30, 054854

We should mention

Pool access available from 8:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Hôtel Universel in Rivière-du-Loup
Universel in Rivière-du-Loup
Hôtel Universel Rivière-du-Loup Riviere Du Loup
Hôtel Universel Rivière-du-Loup
Universel Rivière-du-Loup Riviere Du Loup
Universel Rivière-du-Loup
Hôtel Universel in Rivière du Loup
Universel In Riviere Du Loup
Hôtel Universel in Rivière du Loup
Hôtel Universel in Rivière-du-Loup Hotel
Hôtel Universel in Rivière-du-Loup Rivière-du-Loup
Hôtel Universel in Rivière-du-Loup Hotel Rivière-du-Loup

Frequently asked questions

Does Hôtel Universel in Rivière-du-Loup have a pool?

Yes, this property has an indoor pool. Pool access is from 8:30 AM to 10:00 PM. The swimming pool will be unavailable from March 17 2025 until March 30 2025 (dates subject to change).

How much does it cost to stay at Hôtel Universel in Rivière-du-Loup?

As of 11 Mar 2025, prices found for a 1-night stay for 2 adults at Hôtel Universel in Rivière-du-Loup on 12 Mar 2025 start from AU$224.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hôtel Universel in Rivière-du-Loup pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of CAD 40.24 per pet, per day. Service animals are exempt from fees.

How much is parking at Hôtel Universel in Rivière-du-Loup?

Self-parking and extended parking are free at this property.

What time is check-in at Hôtel Universel in Rivière-du-Loup?

Check-in start time: 4 PM; check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hôtel Universel in Rivière-du-Loup?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Hôtel Universel in Rivière-du-Loup located?

This family-friendly Rivière-du-Loup hotel is located near the airport, within 1 mi (2 km) of Musee du Bas St Laurent and Cegep De Riviere-du-Loup. Club De Golf De Riviere-Du Loup and Grand Portage Regional Hospital are also within 2 miles (3 km).

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Hôtel Universel in Rivière-du-Loup Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 942 out of 1668 reviews
Rating 8 - Good. 445 out of 1668 reviews
Rating 6 - Okay. 183 out of 1668 reviews
Rating 4 - Poor. 58 out of 1668 reviews
Rating 2 - Terrible. 40 out of 1668 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Serge

Great staff good restaurant excellent for snowmobile
Stayed 2 nights in Mar 2025

10/10 Excellent

Leah

Easy to book and lots of amenities, large pool and good restaurant!
Stayed 1 night in Feb 2025

10/10 Excellent

Doug

Nice place
Stayed 1 night in Feb 2025

10/10 Excellent

Karine

Very nice hotel! Lots to do!! We stayed for a night while travelling long distance and the kids loved the pool and the free arcade machines! Lots nearby for food or anything you need. I highly recommend!!
Stayed 1 night in Feb 2025

10/10 Excellent

Sienna

Clean and the Spa was wonderful
Stayed 1 night in Jan 2025

8/10 Good

Chantal

Nice hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Tyler

👍👍
Stayed 1 night in Feb 2025

10/10 Excellent

David

Restaurant and spa amazing
Stayed 1 night in Dec 2024

10/10 Excellent

Audrey

Stayed here numerous times and as always it was a great stay.
Stayed 1 night in Nov 2024

10/10 Excellent

andrew

One night stay
Great restaurant at this hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Andreja

Love this hotel, second time we stayed there and would recommend it to anyone who wants to stay here on their way to east coast. Restaurant is amazing.
Stayed 1 night in Nov 2024

10/10 Excellent

Maxim

Nice Hotel with many guests
Stayed 7 nights in Nov 2024

10/10 Excellent

Patrick

The game room is fun
Stayed 1 night in Jan 2025

8/10 Good

Susan

Good spot
Stayed 1 night in Dec 2024

6/10 Okay

Brett

Liked: Amenities
Fairly convenient highway access. Good parking. Not much around and the room was of average cleanliness and age.
Stayed 1 night in Jan 2025

10/10 Excellent

Kirstin

Made travelling with our golden retriever very smooth and easy
Stayed 1 night in Dec 2024

8/10 Good

Kaleigh

Pet friendly, easy check in, nice staff
Stayed 1 night in Sep 2024

4/10 Poor

Antoine

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
WiFi was not working entire stay, been told different stories about WiFi, Netflix not working, TV nit working. Shower drain must be partially blocked it takes 10 min for the water to clear, shower head no pressure it is blocked needs to be changed, sink drain blocked water takes forever to clear. Staff front desk terrible service and not friendly at all. Being dishonest with the guest's is not acceptable . I would not recommend, i will not go again. Kids loved the pool but water was very cold
Stayed 2 nights in Mar 2025

10/10 Excellent

Katherine

Pet friendly and nice pool.
Stayed 1 night in Sep 2024

10/10 Excellent

Kira

On the road
It was such a great stay. Great good and amazing spa.
Stayed 1 night in Oct 2024

10/10 Excellent

Brittany

Great stop over on our travels
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Always a great spot when passing through. Dog friendly too!
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

The room was nice, but there was something on the bedframe that could have been something I did not want to know…
Stayed 1 night in Dec 2024

4/10 Poor

Ryan

Liked: Amenities
i rented 2 rooms at this hotel because i was told it had hot tubs for guests to use when we went to use them they were cold and I was told that the ones we wanted we had to pay for them. I was disappointed

10/10 Excellent

Simon

Excellent place. Very comfortable bed.
Stayed 1 night in Sep 2024