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AWA Hotel

4.0 star property
Hot springs hotel connected to a shopping centre in Rotorua with free parking
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for AWA Hotel

Premium bedding, down duvets, in-room safe, individually decorated
Rainfall showerhead, free toiletries, hair dryer, towels
Grand Triple Room
Rainfall showerhead, free toiletries, hair dryer, towels
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi
The price is AU$146
includes taxes & fees
29 Jan - 30 Jan

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Superior Double Room

Premium bedding, down duvets, in-room safe, individually decorated

Superior Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
Down duvet
  • 28 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
Down duvet
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
Down duvet
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Triple Room

Premium bedding, down duvets, in-room safe, individually decorated

Superior Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
Down duvet
  • 37 sq m
  • Sleeps 7
  • 3 Double Beds and 1 Large Single Sofa Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
Down duvet
  • 33 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Double Bed

View all photos for Triple Room

Premium bedding, down duvets, in-room safe, individually decorated

Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
Down duvet
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Large Single Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
Down duvet
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Triple Room

Premium bedding, down duvets, in-room safe, individually decorated

Luxury Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
Down duvet
  • 33 sq m
  • Sleeps 7
  • 3 Double Beds and 1 Large Single Sofa Bed

View all photos for Twin Room

Premium bedding, down duvets, in-room safe, individually decorated

Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
Down duvet
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed

View all photos for Grand Triple Room

Grand Triple Room

Grand Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
Down duvet
  • 31 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Twin Room (1 Double Bed + 1 Single Bed)

Premium bedding, down duvets, in-room safe, individually decorated

Twin Room (1 Double Bed + 1 Single Bed)

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Grand Triple (3 Double Beds)

Premium bedding, down duvets, in-room safe, individually decorated

Grand Triple (3 Double Beds)

  • Sleeps 6
  • 3 Double Beds

View all photos for Triple Room (1 Double Bed + 2 Single Beds)

Premium bedding, down duvets, in-room safe, individually decorated

Triple Room (1 Double Bed + 2 Single Beds)

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Luxury Triple (3 Double Beds + 1 Sofa/Sofa Bed + Accessible Capacity)

Premium bedding, down duvets, in-room safe, individually decorated

Luxury Triple (3 Double Beds + 1 Sofa/Sofa Bed + Accessible Capacity)

  • Sleeps 7
  • 3 Double Beds and 1 Single Sofa Bed

View all photos for Deluxe Triple Room (2 Double Beds + 1 Single Bed)

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Triple Room (2 Double Beds + 1 Single Bed)

  • Sleeps 5
  • 1 Single Bed and 2 Double Beds

View all photos for Superior Triple Room （3 Double Beds + 1 Sofa/Bed）

Premium bedding, down duvets, in-room safe, individually decorated

Superior Triple Room （3 Double Beds + 1 Sofa/Bed）

  • Sleeps 7
  • 3 Double Beds and 1 Single Sofa Bed

View all photos for Deluxe Twin (2 Double Beds)

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Twin (2 Double Beds)

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room (1 Double Bed And 1 Double Sofa/Bed)

Premium bedding, down duvets, in-room safe, individually decorated

Superior Double Room (1 Double Bed And 1 Double Sofa/Bed)

  • Sleeps 4
  • 1 Queen Sofa Bed and 1 Double Bed

View all photos for Deluxe Double (1 Double Bed)

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Double (1 Double Bed)

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Skyline View (2 Double Beds)

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Twin Skyline View (2 Double Beds)

  • Sleeps 4
  • 2 Double Beds

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Exterior

Arawa Park Hotel

Parking included
Free WiFi
Restaurant
Gym
7.2 out of 10, Good, (1000)
The price is AU$136
includes taxes & fees
27 Jan - 28 Jan
Arawa Park Hotel
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About the area

Map
2 Kawaha Point Rd, Rotorua, Bay of Plenty, 3015

What's nearby

  • Skyline Rotorua - 7 min walk
  • Mitai Maori Village - 9 min walk
  • Eat Street - 5 min drive
  • Tamaki Maori Village - 6 min drive
  • Polynesian Spa - 6 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 19 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Wendy’S - ‬10 min walk
  • ‪Gold Star Bakery - ‬3 min drive
  • ‪Burgerfuel - ‬5 min walk
  • ‪Kfc - ‬16 min walk

About this property

AWA Hotel

Upscale hotel near Skyline Rotorua
Located close to Mitai Maori Village and Eat Street, AWA Hotel provides designer shops on-site, a coffee shop/cafe and a garden. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
Other perks include:
  • Free self-parking
  • Continental breakfast (surcharge), a banquet hall and bike parking
  • A nature reserve and a lift
  • Guest reviews give top marks for the helpful staff
Room features
All 78 individually furnished rooms include comforts, such as premium bedding and first-run films, as well as thoughtful touches, such as pillow menus and laptop-friendly workspaces. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with rainfall showers and baths or showers
  • 43-inch LED TVs with streaming services, premium channels and first-run films
  • Wardrobes/cupboards, heating and limited housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:00 AM for a fee: NZD 23 for adults and NZD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle storage
  • Designer stores

Family friendly

  • Children's toys
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (once per stay)

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Fixed shower seat
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Sign language-capable staff
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with premium digital channels
  • First-run films
  • Pay films
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in fee: NZD 20 for check-in between midnight and 7:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 2:00 AM
Front desk staffed during limited hours
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 50.0 per day.
Cots (infant beds) are available for NZD 50.0 per day

Payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately NZD 23 for adults and from NZD 20 for children
  • Late check-in fee: NZD 20 for check-in between midnight and 7:00 AM
  • Crib (infant bed) fee: NZD 50.0 per day
  • Rollaway bed fee: NZD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

AWA Hotel Hotel
AWA Hotel Rotorua
AWA Hotel Hotel Rotorua

Frequently asked questions

Is AWA Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at AWA Hotel?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at AWA Hotel on 29 Jan 2025 start from AU$145.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at AWA Hotel?

Self-parking is free at this property.

What time is check-in at AWA Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available from midnight to 7:00 AM for a fee of NZD 20.

What time is check-out at AWA Hotel?

Checkout is at 10:00 AM.

Where is AWA Hotel located?

Located in Fairy Springs, this hotel is within a 10-minute walk of Skyline Rotorua and Mitai Maori Village. Eat Street and Tamaki Maori Village are also within 3 mi (5 km).

AWA Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 84 out of 194 reviews" "
Rating 8 - Good. 55 out of 194 reviews" "
Rating 6 - Okay. 27 out of 194 reviews" "
Rating 4 - Poor. 18 out of 194 reviews" "
Rating 2 - Terrible. 10 out of 194 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Steph

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would book to stay here again and aslo recommend this place to others
Stayed 2 nights in Jan 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Jinyoung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and new condition. Room was quite cold but adjustable. Dinner was fantastic. Breakfast is tasty but food running out quickly. Bed is so confortable.
Stayed 1 night in Jan 2025

4/10 Poor

srinivasa

Stayed 2 nights in Dec 2024

8/10 Good

Ross

Nice,clean and simple
Stayed 1 night in Dec 2024

6/10 Okay

hannah

Travelled with partner
Liked: Cleanliness
Hotel was good, breakfast not so good
Stayed 1 night in Nov 2024

8/10 Good

Leah

Liked: Staff & service, property conditions & facilities
Only issue we had was the room wasn’t ready for us
Stayed 1 night in Dec 2024

10/10 Excellent

Michellane June

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay. Accessible
Stayed 1 night in Dec 2024

4/10 Poor

Xing

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Good location. The hygiene situation is very average. There were blood stains on our pillows that hadn't been washed off, and there were also blood stains on the outside of the washbasin in the bathroom. The bathroom stuff is relatively basic, not quite like it will only open in 2023
Stayed 2 nights in Dec 2024

6/10 Okay

Andrea

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Ane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really easy to get around. Room was great and spacious.
Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay... Nice little hotel, clean and well kept... Friendly staff and no-hassle check in... On-site parking is free, free wifi... On-site restaurant and breakfast buffet... Easy walk to several local attractions, short drive to several others... Just on the edge of town, close to many dining and shopping options... Comfortable and quiet room...
Stayed 3 nights in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Needs more parking space
Stayed 2 nights in Nov 2024

8/10 Good

Maharaia

Liked: Cleanliness
Excellent location for what I had to do and where i had to be .
Stayed 1 night in Nov 2024

8/10 Good

Maggi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and out. They lock doors after hours but you can get in a side entrance.
Stayed 1 night in Oct 2024

8/10 Good

VIR

Business traveller
Value for money
Stayed 1 night in Oct 2024

10/10 Excellent

Kristin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I read very mixed views about this property. Im pleased to say we had no issues and enjoyed our stay. Rooms were refreshed and modern, clean and tidy. We even enjoyed a lazy massage in the chairs at reception.
Stayed 1 night in Oct 2024

2/10 Terrible

Keng Keong

Disliked: Cleanliness, staff & service, room comfort
Worse hotel ever in New Zealand
The hotel was terrible. We had problems checking in as they did not have any records of our checkin. We have to come back to the hotel after our meals and we had to drive to and fro. The bed is like a jigsaw puzzle and it is too soft. There is basically no make up of rooms. We asked for make up of rooms but the bed is undone, there is no replacement of towers and worse of all, they replace wrongly the shampoo with bathing liquids.
Stayed 2 nights in Oct 2024

10/10 Excellent

Frankie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Place was really clean and tidy. Staff were helpful, but didn’t seem sure about where things were eg towels. Parking was also an issue at nighttime. Restaurant seemed closed too. Overall a good stay, comfortable and clean Easy walkable distance to the skyline too! 15 min drive to every location you would want to go
Stayed 3 nights in Oct 2024

8/10 Good

Hannah-Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The owners are non English speaking but do make the effort to communicate well with you. The room was comfortable
Stayed 4 nights in Oct 2024

6/10 Okay

Tala

Travelled with family and small children
Disliked: Staff & service, amenities
Rooms were not cleaned daily. No flannels and beds only had 1 sheet to cover mattresses with just a duvet. Booked a deluxe double room whichwas average.
Stayed 3 nights in Sep 2024

4/10 Poor

Kahurangi

Travelled with family
Disliked: Staff & service, amenities
Put your PHONE DOWN and get your EYES OFF the computer to welcome people and just ask guests if they are ok as they walk past your desk. The main front door was locked for a period of time leaving two of us waiting outside. It put the person at reception out when I asked if the food I paid for from the restaurant could be brought up to my room. Where is your manaakitanga (hospitality)? This was my 4th stay and sadly; I won't be going back :(
Stayed 2 nights in Oct 2024

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awa hotel is a great choice if you travel to Rotorua.It is located at the gateway of Rotorua.No traffic to be worried.Right across the skyline.Walkable.It is also easy access to Mitai Maori Village.The hotel have 3 meals options. Food was delicious.The room spacious and comfortable.Very clean.Many choices for families.The best choice for you in Rotorua.
Stayed 1 night in Sep 2024

2/10 Terrible

Bhavik

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
We stayed for 2 nights and our stay was included with breakfast. Checked in late at around 9pm. I was asked to pay $50 deposit at the time of check in despite paying in full for the total stay via credit card at the time of check in. I was advised that $50 will be refunded to you on the day of check out. It has been more than 48 hours and i still have not received refund. By the way i was never informed at the time of booking that they do charge deposit as well. On Saturday morning we were given buffet breakfast which was fine. We were advised that on Sunday morning the breakfast will be anything from their menu. When we went for a breakfast on Sunday we got told that we can only order two items from the menu as they can’t make anything else. Very poor communication and coordination. We were only allowed to choose from bacon and egg and omelet. My wife was a vegetarian and there were no options from their menu that we were allowed to order despite paying extra for the breakfast. We requested the staff that if we could do few hours late check out as it was a Sunday and since we did do late check in, we were hoping that they can understand us. But, no, instead they asked us to pay extra money for 2 hours of late check out. Upon requesting few times to try and understand our situation they kept not listening to us and said my boss said to charge. The front staff has language barrier and difficult to understand customers point of view. I think their hotel is 1 star. Avoid it.
Stayed 2 nights in Sep 2024