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"The hotel its self was wonderful, but was slapped with a bunch of unnecessary fees after checking out even though I called to confirm prior to my booking to disclose my person situation. Was advise that it was all well and fine. Only to be a matter of he said she said. So pretty heart breaking as I’m a young and vulnerable woman who has escaped domestic violence and financial abuse to only have been put in the same situation??"

"The front desk service was excellent, the room was extremely clean, and modern. The location is lovely- I had a room facing the parklands and could go for a walk around the lake in the morning. A good range of breakfast options nearby, would have been nice to be able to room charge it back. I got back at 8pm and there were no dinner options. The handheld shower design was a bit strange as it shot straight into your face if you left it on the wall and as the alternative is a sun-shower head,...