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Hilton San Francisco Union Square

4.0 star property
Hotel with bars, a quick walk to Westfield San Francisco Centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton San Francisco Union Square

Exterior detail
Junior Suite 2 Beds Mobility/Hearing Access Roll-in Shower
2 bars/lounges, rooftop bar, lobby lounge
2 bars/lounges, rooftop bar, lobby lounge
2 bars/lounges, rooftop bar, lobby lounge

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
The price is AU$299
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 33 of 33 rooms

View all photos for Room, 3 Double Beds

Room, 3 Double Beds

Room, 3 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • Sleeps 5
  • 3 Double Beds

View all photos for View 1 Bed Junior Suite Mobility/Hearing Access Tub

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

View 1 Bed Junior Suite Mobility/Hearing Access Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Skyline View Junior Suite, 1 King Bed

Skyline View Junior Suite, 1 King Bed

Skyline View Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Designer toiletries
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite 1 Bed Mobility/Hearing Access Roll-in Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite 1 Bed Mobility/Hearing Access Roll-in Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Designer toiletries
  • Sleeps 5
  • 2 Queen Beds

View all photos for Skyline View - Corner King 1 Bedroom Suite

Skyline View - Corner King 1 Bedroom Suite

Skyline View - Corner King 1 Bedroom Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Designer toiletries
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for View 2 Beds Mobility/Hearing Access Tub

View 2 Beds Mobility/Hearing Access Tub

View 2 Beds Mobility/Hearing Access Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Designer toiletries
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for View 1 Bed Suite Mobility/Hearing Access Roll-in Shower

View 1 Bed Suite Mobility/Hearing Access Roll-in Shower

View 1 Bed Suite Mobility/Hearing Access Roll-in Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Designer toiletries
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Corner 1 Bedroom Suite 2 Beds Tower 1

Corner 1 Bedroom Suite 2 Beds Tower 1

Corner 1 Bedroom Suite 2 Beds Tower 1

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Designer toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe 2 Double Beds

Deluxe 2 Double Beds

Deluxe 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Designer toiletries
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Pool View with Terrace - 1 King Bed

Pool View with Terrace - 1 King Bed

Pool View with Terrace - 1 King Bed

Highlights

Furnished patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Designer toiletries
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite 2 Beds Mobility/Hearing Access Roll-in Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite 2 Beds Mobility/Hearing Access Roll-in Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for 1 King Bed 1 Bedroom Suite

1 King Bed 1 Bedroom Suite | Living area

1 King Bed 1 Bedroom Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Designer toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Suite with Parlor

2 Bedroom Suite with Parlor

2 Bedroom Suite with Parlor

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
2 bedrooms
Hairdryer
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Designer toiletries
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Designer toiletries
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe 2 Bed Mobility/Hearing Access Roll-in Shower

Deluxe 2 Bed Mobility/Hearing Access Roll-in Shower

Deluxe 2 Bed Mobility/Hearing Access Roll-in Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Balcony Skyline View - 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Balcony Skyline View - 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe 2 Beds Mobility/Hearing Access Tub

Deluxe 2 Beds Mobility/Hearing Access Tub

Deluxe 2 Beds Mobility/Hearing Access Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Balcony Skyline View - 1 King Bed

Balcony Skyline View - 1 King Bed

Balcony Skyline View - 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (with Parlor)

Suite, 1 Bedroom (with Parlor)

Suite, 1 Bedroom (with Parlor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
  • Sleeps 5
  • 1 King Bed

View all photos for View 1 Bed Mobility/Hearing Access Tub

View 1 Bed Mobility/Hearing Access Tub

View 1 Bed Mobility/Hearing Access Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bed Mobility/Hearing Access Roll-in Shower

1 Bed Mobility/Hearing Access Roll-in Shower | Living area

1 Bed Mobility/Hearing Access Roll-in Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bed Mobility/Hearing Access Tub

1 Bed Mobility/Hearing Access Tub

1 Bed Mobility/Hearing Access Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Corner King Junior Suite

Deluxe Corner King Junior Suite

Deluxe Corner King Junior Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe 2 Queen Beds

Deluxe 2 Queen Beds

Deluxe 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe 1 King Bed

Deluxe 1 King Bed

Deluxe 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Designer toiletries
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Queen Bed

1 Queen Bed

1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, View (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible, View (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible, View (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Designer toiletries
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Floors 20-44)

Room, 1 King Bed, City View (Floors 20-44)

Room, 1 King Bed, City View (Floors 20-44)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Designer toiletries
Shower/bath combination
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Skyline View Room, 2 Double Beds (Floors 20-44)

Skyline View Room, 2 Double Beds (Floors 20-44)

Skyline View Room, 2 Double Beds (Floors 20-44)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Designer toiletries
Shower/bath combination
  • City view
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About the area

Map
333 O'Farrell St., San Francisco, CA, 94102

What's nearby

  • Westfield San Francisco Centre - 5 min walk - 0.5 km
  • Moscone Convention Center - 14 min walk - 1.2 km
  • Ferry Building - 3 min drive - 2.6 km
  • Lombard Street - 4 min drive - 2.7 km
  • Pier 39 - 4 min drive - 3.7 km

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & O'Farrell St Stop - 2 min walk
  • San Francisco International Airport (SFO) - 19 min drive

Restaurants

  • ‪Pinecrest Diner - ‬1 min walk
  • ‪Cityscape Bar and Restaurant - ‬3 min walk
  • ‪The Halal Guys - ‬1 min walk
  • ‪Cafe Mason - ‬1 min walk
  • ‪Hinodeya - ‬2 min walk

About this property

Hilton San Francisco Union Square

Hotel near Westfield San Francisco Centre
Located close to Ferry Building and Lombard Street, Hilton San Francisco Union Square provides a coffee shop/cafe, dry cleaning/laundry services and 2 bars. Be sure to enjoy a meal at Poached, the on-site restaurant. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a 24-hour health club and a business centre.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers
  • Limo/town car service, full breakfast (surcharge) and self-parking (surcharge)
  • An electric car charging station, access to a nearby health club and express check-out
  • Tour/ticket information, 73 meeting rooms and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 1921 rooms include comforts such as laptop-compatible safes and air conditioning, as well as perks such as safes and WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with designer toiletries and shower/bath combinations
  • 37-inch HDTVs with premium channels
  • Recycling, fridges and coffee/tea makers

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hungarian, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Thai, Ukranian, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Covered parking on site (USD 74.10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 10 AM for a fee: USD 59.97 for adults and USD 34.98 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cityscape Sky Bar
  • Herb N' Kitchen
  • Poached
  • The Lobby Bar

Family friendly

  • Free cot
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 150,293 square feet of conference space
  • 73 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 46 floors
  • Ballroom
  • Banquet hall
  • Built in 1964
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 34 kg per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 41.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately USD 59.97 for adults and from USD 34.98 for children
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per day (rates may vary)
  • Covered self-parking fee: USD 74.10 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers WiFi in the lobby area only.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel San Francisco Union Square
Hilton San Francisco Union Square
San Francisco Union Square Hilton
Hilton Hotel San Francisco
Hilton San Francisco Union Square Hotel San Francisco
San Francisco Hilton
Hilton San Francisco Union Square Hotel
Hilton Francisco Union Square
Hilton San Francisco Union Square Hotel
Hilton San Francisco Union Square San Francisco
Hilton San Francisco Union Square Hotel San Francisco

Frequently asked questions

Does Hilton San Francisco Union Square have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hilton San Francisco Union Square?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton San Francisco Union Square on 22 Dec 2024 start from AU$235.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton San Francisco Union Square pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 34 kg per pet. There's a fee of USD 50.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton San Francisco Union Square?

Self-parking is available for USD 74.10 per night.

What time is check-in at Hilton San Francisco Union Square?

Check-in start time: 3 PM; check-in end time: 3 AM. Late check-in is available during limited hours.

What time is check-out at Hilton San Francisco Union Square?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Hilton San Francisco Union Square located?

Located in Downtown San Francisco, this hotel is within 2 mi (3 km) of Westfield San Francisco Centre, Lombard Street and Ferry Building. Painted Ladies and Pier 39 are also within 2 mi (3 km). Powell St & O'Farrell St Stop and Powell St & Geary Blvd Stop are within a 5-minute walk.

Hilton San Francisco Union Square Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 562 out of 1096 reviews" "
Rating 8 - Good. 267 out of 1096 reviews" "
Rating 6 - Okay. 129 out of 1096 reviews" "
Rating 4 - Poor. 69 out of 1096 reviews" "
Rating 2 - Terrible. 69 out of 1096 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Crystal

Stayed 1 night in Oct 2024

8/10 Good

MICHELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clean
Stayed 2 nights in Oct 2024

4/10 Poor

Darnell

Disliked: Cleanliness, amenities
Noisy protesters making noise and banging on things the homeless
Stayed 1 night in Nov 2024

10/10 Excellent

Francisco

Stayed 1 night in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Darnell

Travelled with family
Liked: Staff & service
The room was cool
Stayed 2 nights in Oct 2024

10/10 Excellent

Antonio, WINNIPEG

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have been 5’s if it wasn’t for the strike
Stayed 1 night in Oct 2024

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
There was a strike
Stayed 4 nights in Oct 2024

6/10 Okay

Holly

Travelled with family
Liked: Staff & service
Disliked: Amenities
Staff were friendly and kind. Professional and knowledgeable. Unfortunately there was a hotel worker strike going on. Lots of banging on metal cans, air horns and megaphones. We received info at check in and apologies but the strike really impacted our stay. The much advertised sky bar was sectioned off on a busy Saturday night for a private party. We could not get a table for over an our and eventually gave up. This was an amenity we really wanted to use. Room was very dirty and dated. Could not use balcony due to worker strike noise. View was amazing. Just not the best stay. We tried to find the silver lining and were happy to be in a great location. Just sad and disappointed that our stay was impacted by the strike.
Stayed 1 night in Oct 2024

4/10 Poor

Robert

Stayed 8 nights in Sep 2024

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Too many homeless and drug addicted people around the hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Juan Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would come back again. My kids enjoyed the stay which
Stayed 1 night in Oct 2024

4/10 Poor

Ellen

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Hotel workers were on strike and I was not notified. Checking in with our bags was a logistical nightmare. Manu services not available
Stayed 2 nights in Oct 2024

2/10 Terrible

Jacqueline

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was a horrible stay as they did not let us know about the picketers! Plus a room that was still partially dirty and zero bath towels! Outside was lots of homeless and just felt unsafe to walk around !
Stayed 1 night in Oct 2024

10/10 Excellent

Alejandro

Stayed 2 nights in Sep 2024

2/10 Terrible

Joanne, Bronx

Disliked: Cleanliness, property conditions & facilities
Hard to enter hotel due to strikers Yelling and acreaming at guests. Awful. Lounge & restaurant closed. No staff. Request credit for the night.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Liked: Amenities
Great
Stayed 2 nights in Sep 2024

4/10 Poor

Andreh

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pink mold presence on bath tub curtain and dirty tub. Found insect in bed. Holes in bed sheets. Vents dirty filled with dust. Also there was an active strike taking place in front of the hotel by the hotel employees. No room service nor housekeeping available due to employees on strike.
Stayed 3 nights in Oct 2024

8/10 Good

Piriyaphat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Craig

Liked: Cleanliness
Disliked: Property conditions & facilities
Strike also going on when we arrived. Painfully noisy nonstop.
Stayed 3 nights in Sep 2024

8/10 Good

Charmel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a strike by the Hilton employees, very loud noise.
Stayed 3 nights in Sep 2024

2/10 Terrible

Murray

Business traveller
Disliked: Staff & service
Beware the strike action having a major impact on service levels
Stayed 5 nights in Sep 2024

4/10 Poor

TAMARA

Business traveller
There was an active strike at the Hotel which drastically impacted my stay. For one, I did not appreciate being made to cross a picket line -- there should have been disclosure of that fact at the time of booking or immediately after. Also, there was no opportunity of quiet enjoyment or sound sleep as strike sounds including banging of bucket drums could be heard clearly and loudly all day and night. With only a brief break in the middle of the night -- resuming before sunrise. I expect at least a partial refund.
Stayed 3 nights in Sep 2024

6/10 Okay

Breonna

Stayed 1 night in Sep 2024

4/10 Poor

Laura

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Check in was easy and the front desk was very nice. The actual room was fine except the blinds would not open all the way and on the last day we called for toilet paper, they never came with the toilet paper we requested. They gave us one roll for 3 days. The restroom had hair on the ceiling, the shower had mold/mildew and there was rust also on the ceiling. Overall the experience was an 4/10. Very disappointed.
Stayed 2 nights in Sep 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0