6/10 Okay
Kathryn
Business traveller
29 Nov 2024
Liked: Cleanliness, amenities
I travel a lot in Europe & I also read the description of the room, but was surprised at how TINY the room was. There’s a desk, but you can’t use the chair without being an acrobat. It was clean at least. And that wasn’t what bothered me the most. What bugged me was that before I even came, I was sent a message asking if I needed anything else. I commented that I wanted to extend my stay 1 day & have late check out. When I arrived last night, the man at the desk said I had to go to Expedia to add a day. I asked, couldn’t he just book it onsite as a new reservation? There was no one around, he wasn’t busy, but he told me I had to get the morning team to do it. I explained I had a super early morning appointment, but no. So… I guess I’ll book a room at another hotel tonight. It’s a shame. I like historical hotels & like the proximity to the Ferry Building.
Kathryn
Stayed 1 night in Nov 2024