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Neighbourgood Sutter Mansion

5.0 star property
Luxury hotel in San Francisco with a 24-hour fitness centre

Photo gallery for Neighbourgood Sutter Mansion

Experience the grand entrance of this historic building, featuring ornate iron railings and a beautifully detailed entrance.
Experience the charm of a historic building with ornate detailing and large windows, set amidst a beautifully maintained exterior.
Enjoy fine dining in this elegantly designed space with high ceilings, large windows, and ornate columns.
Stunning staircase with ornate balusters and handrail, set against a backdrop of panelled walls and a beautiful stained glass window.
Experience the grandeur of our lobby, featuring a stunning chandelier, plush seating, and an ornate staircase.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Housekeeping
  • Pet-friendly
  • Parking available
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Bay Suite

Bay Suite

Bay Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
  • 60 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Le Vice-Roi

Le Vice-Roi

Le Vice-Roi

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
  • 97 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Gold Den

Gold Den

Gold Den

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jardin Room

Jardin Room

Jardin Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Noir Room

Noir Room

Noir Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Champagne Room

Champagne Room

Champagne Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Le Soliel

Le Soliel

Le Soliel

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Juliet Room

Juliet Room

Juliet Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Merveilleux Lavande

Merveilleux Lavande

Merveilleux Lavande

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Le Vie En Rose

Le Vie En Rose

Le Vie En Rose

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite

Corner Suite

Corner Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 58 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Joie de Vivre

Joie de Vivre

Joie de Vivre

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
1409 Sutter St, San Francisco, CA, 94109

What's nearby

  • Lombard Street - 3 min drive - 1.8 km
  • Oracle Park - 4 min drive - 3.9 km
  • Pier 39 - 5 min drive - 2.9 km
  • Golden Gate Park - 6 min drive - 3.7 km
  • Alcatraz Island - 25 min drive - 6.1 km

Getting around

  • San Francisco Station - 5 min drive
  • California St & Van Ness Ave Stop - 6 min walk
  • San Francisco International Airport (SFO) - 20 min drive

Restaurants

  • ‪Tommy's Joynt - ‬5 min walk
  • ‪Taniku - ‬5 min walk
  • ‪Limoncello - ‬1 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Kuma Sushi + Sake - ‬5 min walk

About this property

Neighbourgood Sutter Mansion

Luxury hotel near Lombard Street
Located close to Palace of Fine Arts and Pier 39, Neighbourgood Sutter Mansion provides a terrace, a fireplace in reception and a 24-hour gym. Guests can also expect to find a business centre.
You'll also enjoy perks such as:
  • Self-parking (surcharge), express check-out and concierge services
  • Tour/ticket information, smoke-free property and a banquet hall
  • A front desk safe, a porter/bellboy and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms are individually furnished, and boast comforts, such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Frette Italian sheets and pillowtop mattresses
  • Designer toiletries and hairdryers
  • 47-inch flat-screen TVs with cable channels
  • Heating, daily housekeeping and desks

Languages

English, Hindi, Spanish

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Property amenities

Parking and transport

  • Secured parking on site (USD 54 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Soundproofed rooms

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Banquet hall
  • Built in 1881
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from August 21 2023 to August 20 2025 (dates subject to change):
  • Swimming pool

Access methods

Host will greet you

Pets

Pets are allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 39 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per stay
  • A damage deposit of USD 300.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Secured self-parking fee: USD 54 per day (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Leader House Hotel
Leader House Hotel San Francisco
Leader House San Francisco
Payne Mansion Hotel San Francisco
Mansion Sutter Hotel San Francisco
Payne Mansion San Francisco
Payne Mansion
Mansion Sutter Hotel
Mansion Sutter San Francisco
Mansion Sutter
Mansion on Sutter Hotel
Mansion on Sutter San Francisco
Mansion on Sutter Hotel San Francisco

Frequently asked questions

Is Neighbourgood Sutter Mansion pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 39 kg per pet. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much is parking at Neighbourgood Sutter Mansion?

Self-parking is available for USD 54 per day. Limited spots are available.

What time is check-in at Neighbourgood Sutter Mansion?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Neighbourgood Sutter Mansion?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Neighbourgood Sutter Mansion located?

Located in Western Addition, this luxury hotel is within 3 mi (5 km) of Lombard Street, Oracle Park and Pier 39. Palace of Fine Arts and Golden Gate Park are also within 3 mi (5 km). California St & Van Ness Ave Stop is 6 minutes by foot and California St & Polk St Stop is 8 minutes.

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Neighbourgood Sutter Mansion Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 173 out of 209 reviews
Rating 8 - Good. 17 out of 209 reviews
Rating 6 - Okay. 10 out of 209 reviews
Rating 4 - Poor. 3 out of 209 reviews
Rating 2 - Terrible. 6 out of 209 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and close to everything
Stayed 6 nights in Jun 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay! The hotel is gorgeous and the staff so welcoming.
Stayed 2 nights in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and comfort!
Stayed 1 night in Jun 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very beautiful.
Stayed 1 night in Apr 2025

10/10 Excellent

Windy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the visit
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the free slippers and staff responsiveness was fantastic!!!
Stayed 1 night in Feb 2025

10/10 Excellent

Aviv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, quiet stay in the heart of the city
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, fabulous hosts, historic building, very comfortable rooms, great breakfast
Stayed 5 nights in Oct 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quirky but excellent

Surprisingly wonderful stay! Beautiful building, lovely quirky room, excellent service, in perfect location. So glad I went for it.
Stayed 1 night in Oct 2024

10/10 Excellent

Jana Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and the property is unique
Stayed 2 nights in Mar 2024

8/10 Good

Cliff

Liked: Property conditions & facilities
Neat old hotel. Staff very nice .
Stayed 3 nights in Jun 2024

10/10 Excellent

Ronan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good espresso coffee for breakfast but no hot food like scramble eggs or bacon, only cold bakery but at least there is a microwave.
Stayed 1 night in Oct 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fabulous stay at the Mansion. We felt comfortable and enjoyed the quiet and spacious rooms.
Stayed 1 night in Sep 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful old Victorian that has been updated and maintained lovingly. We thoroughly enjoyed our stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities
Very classy
Stayed 6 nights in Sep 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay, very classy, romantic, a classic SF experience
Stayed 1 night in Jul 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close and convenient for work.
Stayed 2 nights in Jan 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely historic mansion. Super friendly staff!
Stayed 1 night in Jun 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully elegant. Building is amazing, amazing beds, pillows. Absolutely loved it, will be back.
Stayed 2 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the Mansion on Sutter. Amanda was wonderful and personable. We can't wait to come back.
Stayed 1 night in Mar 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mansion was amazing and specially thanks to Amanda who was so friendly, kind and helpful. She was a great host. A special thanks to her The suite was amazing. Classy, very well kept and so enjoyable. Highly recommended!
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
This facility claims to be a 5-star hotel, but I'm not sure what the basis is for that claim. It's a strange kind of BandB without a restaurant. The include breakfast is awful - literally stuff from Costco. They have a couple very helpful staff members around but the whole place seems kind of deserted. Location is not far from everything, but not close to anything. Isn't as well staged as the photos suggest. Furniture was nice but getting a bit worn, nice toiletries and towels, no turndown service. You only get housekeeping if you ask for it. We had an issue with our room, and an offer was made to move us. Finally, not sure why but we paid Expedia $200 more than the hotel's receipt shows we paid - guess Expedia is marking this up, not down.
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property.
Stayed 1 night in Sep 2022

10/10 Excellent

QUINN

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful space, excellent service
Stayed 2 nights in Feb 2023

10/10 Excellent

Mischa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and unique hotel, but most notable was the very friendly staff especially Amanda, she made sure we had everything we needed at all times, showed us where everything was and made sure to ask if we needed anything every time she saw us in the lobby. I cannot thank Amanda enough for making our stay comfortable and memorable. The Hotel was everything we had hoped for. I would definitely stay there again.
Stayed 1 night in May 2024