2/10 Terrible
Yelisaveta
Travelled with partner
21 Nov 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not come here if you want to sleep during the night. There was incredibly loud music with a thundering base playing until 3 in the morning! We could not sleep, even with earplugs. We even went down and asked the staff but they said it was a neighboring locale and they couldn't do anything about it. Then palm-tree trimming started at 7am (with a chainsaw right outside our window). There was a bright light in the hallway on all night and with the room door being glass and having no curtain, we could not get the room dark at all. The minimalist design meant there was almost nowhere to put our belongings that wasn't the floor. They did nothing to atone for this upsetting experience. We also got diarrhea and a stomach bug the next day and we can't know if it was the welcome drink we got at this hotel or food we ate elsewhere. (I suggest to skip the welcome drink anyway, it was watery). We stayed 1 night here after having been in Mexico 7 days already with good, quiet experiences in other places and no stomach bugs up to then.
The only good parts were: The hotel was clean and the cement design looks kind of cool. The staff were friendly and helped us find a post office and get a cardboard box to try to mail something.
Yelisaveta
Stayed 1 night in Aug 2024