Family Hotels & Resorts in Santa Maria di Castellabate

"Amazing breakfast buffet and staff"

"We were initially super excited to come to this hotel after seeing pics and it’s high ratings but when we arrived we noticed immediately that we were a burden. The staff was not as friendly as the other hotels and even though we were the only ones there (slow tourist season) every time I asked for something I was made to feel like I was bothering them despite the fact that I speak and am Italian. The biggest issue we had was the air conditioning and the shower drain. We completely understand that some hotels control the A/C and we absolutely understand that when they are fully booked they usually cannot accomodate but it was super annoying that even with few people staying the night and after asking for them to lower the temp in our room (they said they would and they didn’t!) it ended up being so hot and to add to our discomfort the window wouldn’t open. Just made for a miserable night. We went to the restaurant and it was literally a ghost town. We were the only two people there which is no fault of their own. Despite this, the food was delicious and restaurant staff were professional. The room itself was gorgeous but the shower drain was clogged and you had to shut off the shower mid way through or else it would spill into the bathroom floor. Parking was super convenient and the hotel is super close to the Greek ruins in Paestum. Overall average but wouldn’t come back again. "

"Amazing breakfast. Everything was good and great "

"Good location. Easy walk to town. Private beach. Nice breakfast area and good quality breakfast. Amazing view from our room in the villa. Very quiet and nice garden area to explore and relax. Very relaxing. "

"This hotel is not even close rating 4 stars. It needs a major face lift: mold/dirt on balconies outside, inside the vinyl furniture is torn or has holes in many places and housekeeping took our extra pillows saying we were not allowed to have them! In our first room, the AC did not work at all and shower was terrible. Staff WAS very helpful and easily gave us another room. The AC in the second room at least worked though not well at all. It was always warm in the room. After the second morning we noticed that our suitcase was wet. This was because there was a MAJOR leak in the ceiling which began above the suitcase holder and continued for at least the rest of the length of the room. There is no shuttle (as advertised) to the beach and no signs as to where to even begin to walk to the beach. The pool area completely closes down at 7:00pm which is ridiculous for a "4 star" hotel in the summer. Would not recommend staying here and will not be returning. However, breakfast buffet was ample and the staff was lovely. "