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L'étape de Santenay

2.0 star property
Boardwalk/promenade hotel with casino and coffee shop/cafe

Photo gallery for L'étape de Santenay

Property grounds
Property grounds
Terrace/patio
Lunch and dinner served, French cuisine
Desk, free cots/infant beds, free WiFi
In the heart of the city, L'étape de Santenay offers a unique blend of relaxation and entertainment. Unwind on the charming terrace or test your luck at the casino. With in-room WiFi, a coffee shop, and helpful staff nearby to assist with luggage storage or tour tickets.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Breakfast available
  • Pet-friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Free cots/infant beds
Flat-screen TV
2 bedrooms
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 15 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Free cots/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room

Desk, free cots/infant beds, free WiFi

Quadruple Room

Highlights

Free cots/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Double Room

Desk, free cots/infant beds, free WiFi

Standard Double Room

Highlights

Free cots/infant beds
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

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8.2 out of 10, Very good, 306 reviews
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About the area

Map
10 place du jet d eau, Santenay, 21590

What's nearby

  • Olivier Leflaive - 8 min drive
  • Meursault Castle - 11 min drive
  • Château de Rochepot - 13 min drive
  • Hospices de Beaune - 17 min drive
  • Burgundy Wine Museum - 17 min drive

Getting around

  • Santenay-les-Bains Station - 2 min walk

Restaurants

  • ‪La cave a bieres - ‬8 min drive
  • ‪Grenier à Sel - ‬8 min drive
  • ‪Le Vendangerot - ‬11 min drive
  • ‪Restaurant l'Ouillette - ‬1 min walk
  • ‪Le Bouzeron - ‬10 min drive

About this property

L'étape de Santenay

Hotel in the city centre
At L'étape de Santenay, you can look forward to a casino, a terrace and a coffee shop/cafe. The on-site restaurant offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), an outdoor tennis court and tour/ticket information
  • Luggage storage and free newspapers
Room features
All guest rooms at L'étape de Santenay offer amenities, such as free WiFi.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Free infant beds, daily housekeeping and desks

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 9 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Casino
  • Outdoor tennis court

Family friendly

  • Free cot

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday and Thursday:
  • Restaurant

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 6 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.90 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 9.00 per person
  • Pet fee: EUR 6 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

L'étape Santenay
L'étape de Santenay Hotel
L'étape de Santenay Santenay
L'étape de Santenay Hotel Santenay

Frequently asked questions

Is L'étape de Santenay pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 6 per pet, per night. Service animals are exempt from fees.

How much is parking at L'étape de Santenay?

There is free parking nearby.

What time is check-in at L'étape de Santenay?

Check-in start time: 3 PM; check-in end time: 10 PM.

What time is check-out at L'étape de Santenay?

Checkout is at 11 AM.

Where is L'étape de Santenay located?

Located in the heart of Santenay, this hotel is 0.8 mi (1.4 km) from Domaine Chapelle and within 9 miles (15 km) of Olivier Leflaive and Château de Rochepot. Meursault Castle and Domaine Château de Cîteaux are also within 9 miles (15 km). Santenay-les-Bains Station is only a 2-minute walk.

L'étape de Santenay Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 2 out of 6 reviews
Rating 8 - Good. 3 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

6/10 Okay

Cathy

Liked: Cleanliness, staff & service
bien dans l'ensemble
Hôtel assez simple dans l'ensemble, mais très bien pour un séjour court. Il manquait un peu de chauffage, sinon pour le reste c'était très bien.
Stayed 1 night in Feb 2018

8/10 Good

gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

8/10 Good

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities
joli village bourguignon
Halte professionnelle en Bourgogne. Rien à redire.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort