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NH Ciudad de Santiago

4.5 star property
Luxury hotel with fitness centre and 24-hour business centre

Photo gallery for NH Ciudad de Santiago

Spa
1 bedroom, premium bedding, minibar, in-room safe
Daily buffet breakfast for a fee
Lobby
Standard Room (New Style)
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Gym
  • Room service
The current price is AU$209
13 July - 14 July

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room (New Style)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room (New Style)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Separate bedroom
Blackout curtains
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Extra Bed 2 Adults + 1 Child)

1 bedroom, premium bedding, minibar, in-room safe

Suite (Extra Bed 2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite (Extra Bed 3 Adults)

1 bedroom, premium bedding, minibar, in-room safe

Suite (Extra Bed 3 Adults)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Separate bedroom
Blackout curtains
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

View all photos for Suite

1 bedroom, premium bedding, minibar, in-room safe

Suite

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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  • Parking included
  • Free WiFi
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9.0 out of 10, Wonderful, 615 reviews
The price is AU$111
29 June - 30 June
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About the area

Map
Avda. Condell, 40, Santiago, Region Metropolitana, 11100

What's nearby

  • Patio Bellavista - 7 min walk - 0.7 km
  • Medical Center Hospital Worker - 13 min walk - 1.2 km
  • Costanera Center - 3 min drive - 3.1 km
  • Plaza de Armas - 3 min drive - 2.7 km
  • San Cristobal Hill - 5 min drive - 1.3 km

Getting around

  • Parque Almagro Station - 4 min drive
  • Salvador Station - 4 min walk
  • Santiago (SCL-Arturo Merino Benitez) - 23 min drive

Restaurants

  • ‪Leboletó Café - ‬5 min walk
  • ‪Olan - ‬2 min walk
  • ‪Casino IBM - ‬4 min walk
  • ‪Bella Calabria - ‬2 min walk
  • ‪Café Real Madrid - ‬4 min walk

About this property

NH Ciudad de Santiago

Luxury hotel near Costanera Center
Dry cleaning/laundry services, a bar and a gym are just a few of the amenities provided at NH Ciudad de Santiago. In addition to a 24-hour business centre and a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • 5 meeting rooms, concierge services and a lift
  • A TV in reception, a front desk safe and tour/ticket information
  • Guest reviews speak highly of the helpful staff
Room features
All 122 rooms have comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and air conditioning.
More amenities include:
  • Reusable coffee/tea filters, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • 42-inch LED TVs with cable channels
  • Free infant beds, daily housekeeping and desks

Languages

English, Spanish

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Interior detail

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 100 km
  • Shopping centre shuttle (surcharge)
  • Parking on site (USD 15 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: USD 15 to 36 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Stereo
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Conference centre

Accessibility

  • Lift

More

  • 1 building
  • 14 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Living room
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15 to 36 per person
  • Airport shuttle fee: USD 42 per vehicle (one-way)
  • Self-parking fee: USD 15 per day
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Nh Ciudad Santiago
Nh Ciudad Santiago Hotel
Nh Ciudad De Santiago Hotel Santiago
Nh Hotel Santiago
Nh Hotels Santiago
NH Ciudad de Santiago Hotel
NH Ciudad de Santiago Santiago
NH Ciudad de Santiago Hotel Santiago

Frequently asked questions

Is NH Ciudad de Santiago pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 25 kg per pet. There's a fee of USD 25 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at NH Ciudad de Santiago?

As of 26 June 2025, prices found for a 1-night stay for 2 adults at NH Ciudad de Santiago on 13 July 2025 start from AU$209.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at NH Ciudad de Santiago?

Self-parking is available for USD 15 per day.

What time is check-in at NH Ciudad de Santiago?

Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at NH Ciudad de Santiago?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does NH Ciudad de Santiago provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 42 per vehicle applies.

Where is NH Ciudad de Santiago located?

Located in Providencia, this luxury hotel is within 1 mile (2 km) of Clinica Santa Maria and Medical Center Hospital Worker. Costanera Center is 1.9 mi (3.1 km) away. Salvador Station is only a 4-minute walk and Baquedano Station is 10 minutes.

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NH Ciudad de Santiago Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 365 out of 859 reviews
Rating 8 - Good. 323 out of 859 reviews
Rating 6 - Okay. 103 out of 859 reviews
Rating 4 - Poor. 37 out of 859 reviews
Rating 2 - Terrible. 31 out of 859 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice clean, and spacious. The breakfast was nice. The beds were comfortable. The shower head was weird and water sprayed outside tub. Would rather have just a walk in shower and one that does spray water all over. Only a 1/4 size glass shower wall.
Stayed 2 nights in Jun 2025

8/10 Good

Carlene

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 5 nights in Mar 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in a very good area

Very practical hotel in a very nice area of the city. Good value for money.
Stayed 2 nights in Mar 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great. Lots of choices and the food was very good!
Stayed 2 nights in Jan 2025

6/10 Okay

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities
Overall is good. But wished they had a bell desk and other amenities.
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

1st time in Santiago and from 1st check-in to final departure we were treated with excellent service and were made to feel very welcome. The gentleman who checked us in was very efficient and personable.
Stayed 1 night in Feb 2025

10/10 Excellent

Braulio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Jan 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelent opcion. good price
Stayed 5 nights in Jan 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious! Loved the cleanliness.
Stayed 4 nights in Jan 2025

4/10 Poor

Jaffet

Disliked: Staff & service
Hotel is okay but staff is very rude and quite frankly unkind and play favoritism
Stayed 7 nights in Feb 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable. Breakfast is good
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for my needs
Stayed 6 nights in Dec 2024

8/10 Good

Roger

Liked: Staff & service, property conditions & facilities
Need to improve bathroom hygiene and conditions
Stayed 6 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, amenities
Great location!
Stayed 3 nights in Jan 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Very clean and good location
Stayed 1 night in Apr 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really beautiful hotel, right between the cool new district with great restaurants and the older part of the city. A very peaceful and pretty neighborhood but close to the main road to all the other key places in the city!
Stayed 1 night in Jul 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, very comfortable and good location, excellent breakfast
Stayed 4 nights in Jan 2023

10/10 Excellent

Allan

Liked: Cleanliness, staff & service
The front desk staff were outstanding very helpful with good local information.
Stayed 1 night in May 2023

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 5 nights in Oct 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, food, and room was fantastic. Close to the metro and an overall quality stay. Great Wi-Fi too!
Stayed 4 nights in Mar 2023

10/10 Excellent

Christopher Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean, helpful staff!
Stayed 3 nights in Oct 2023

10/10 Excellent

rensha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel to stay in Santiago

Very friendly and one of the best hotel to stay in Santiago
Stayed 3 nights in Mar 2023

10/10 Excellent

MARBELLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and comfortable. Staff was very friendly.
Stayed 1 night in Dec 2023

10/10 Excellent

Christiaan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, friendly and helpful staff. Nice rooms. Good for a repeat stay.
Stayed 8 nights in Oct 2023

10/10 Excellent

Arkadiusz

Liked: Cleanliness, staff & service, property conditions & facilities
Repeating but good breakfast (early breakfast is just coffee sth sweet)
Stayed 4 nights in Apr 2024