See all properties

W Santiago

5.0 star property
Luxurious slopeside hotel with an outdoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for W Santiago

Terrace/patio
Wow Suite, Suite, 1 King Bed, Terrace, Corner | View from room
Exterior
3 restaurants, Japanese cuisine
2 bars/lounges, rooftop bar

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Gym
    Gym
  • Room service
    Room service
The price is AU$414
includes taxes & fees
13 Dec - 14 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Wonderful Room, Room, 2 Double Beds, Non Smoking

Wonderful Room, Room, 2 Double Beds, Non Smoking

Wonderful Room, Room, 2 Double Beds, Non Smoking

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Washer/dryer
Hypo-allergenic bedding
  • 37 sq m
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Corner

Room, 1 King Bed, Non Smoking, Corner

Room, 1 King Bed, Non Smoking, Corner

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Washer/dryer
Hypo-allergenic bedding
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Wonderful Room, Room, 1 King Bed, Non Smoking

Wonderful Room, Room, 1 King Bed, Non Smoking

Wonderful Room, Room, 1 King Bed, Non Smoking

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Washer/dryer
Hypo-allergenic bedding
  • 37 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Fantastic Suite, Suite, 1 King Bed

Fantastic Suite, Suite, 1 King Bed

Fantastic Suite, Suite, 1 King Bed

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Washer/dryer
Hypo-allergenic bedding
  • 797 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Marvelous Suite, Suite, 1 King Bed

Marvelous Suite, Suite, 1 King Bed

Marvelous Suite, Suite, 1 King Bed

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Washer/dryer
  • 990 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Spectacular Room, Room, 1 King Bed, Non Smoking

Spectacular Room, Room, 1 King Bed, Non Smoking | View from room

Spectacular Room, Room, 1 King Bed, Non Smoking

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Washer/dryer
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Spectacular Room, Room, 2 Double Beds, Non Smoking

Spectacular Room, Room, 2 Double Beds, Non Smoking | View from room

Spectacular Room, Room, 2 Double Beds, Non Smoking

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Washer/dryer
  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Wow Suite, Suite, 1 King Bed, Corner

Wow Suite, Suite, 1 King Bed, Corner

Wow Suite, Suite, 1 King Bed, Corner

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Washer/dryer
Hypo-allergenic bedding
  • 101 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Wow Suite, Suite, 1 King Bed, Terrace, Corner

Wow Suite, Suite, 1 King Bed, Terrace, Corner | Living room

Wow Suite, Suite, 1 King Bed, Terrace, Corner

Highlights

Terrace
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Washer/dryer
  • 177 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

Cocktail bar, pool views, open daily

Mandarin Oriental, Santiago

Pool
Pet-friendly
Kids pool
Parking included
9.0 out of 10, Wonderful, (742)
The price is AU$405
includes taxes & fees
13 Dec - 14 Dec
Mandarin Oriental, Santiago
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Isidora Goyenechea 3000, Las Condes, Santiago, Region Metropolitana, 7550000

What's nearby

  • Apoquindo - 5 min walk - 0.5 km
  • Costanera Center - 11 min walk - 1.0 km
  • Gran Torre Santiago - 12 min walk - 1.0 km
  • Parque Arauco Mall - 5 min drive - 4.2 km
  • San Cristobal Hill - 13 min drive - 7.0 km

Getting around

  • El Golf Station - 6 min walk
  • Parque Almagro Station - 9 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 30 min drive

Restaurants

  • ‪Pizzeria Tiramisu - ‬1 min walk
  • ‪La Cabrera - ‬2 min walk
  • ‪Route66 - ‬2 min walk
  • ‪Margó Gourmet - ‬2 min walk
  • ‪Ica Cocina Peruana - ‬2 min walk

About this property

W Santiago

Luxury boutique hotel near Costanera Center
You can look forward to a poolside bar, a rooftop terrace and shopping on-site at W Santiago. Skiers and snowboarders can spend time on the slopes at this hotel featuring ski-in/ski-out access. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Japanese cuisine and more. Fitness classes are offered at the 24-hour health club; the property also has a garden, dry cleaning/laundry services and 2 bars. In addition to a business centre, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Express check-out, concierge services and a banquet hall
  • Luggage storage, a ballroom and tour/ticket information
  • Guest reviews speak highly of the helpful staff
Room features
All 196 individually decorated rooms boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and air conditioning.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with baths or showers and free toiletries
  • 42-inch plasma TVs with premium channels
  • Free infant beds, coffee/tea makers and daily housekeeping

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (CLP 20,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; CLP 19,900 to 19,900 per person
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • Karai
  • NoSo
  • Red2One
  • Terraza

Family friendly

  • Free cot
  • In-room sofa bed
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet (70 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch plasma TV with premium cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Washer/dryer

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CLP 18000, per accommodation, per day, plus a deposit of CLP 72000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 18 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CLP 19900 to 19900 per person
  • Airport shuttle fee: CLP 42000 per vehicle (one way)
  • Self-parking fee: CLP 20000 per day
  • Pet deposit: CLP 72000 per stay
  • Pet fee: CLP 18000 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Santiago W
W Hotel Santiago
W Santiago
w Santiago Hotel Santiago
Hotel W Santiago
W Santiago Hotel
W Santiago Santiago
W Santiago Hotel Santiago

Frequently asked questions

Does W Santiago have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at W Santiago?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at W Santiago on 13 Dec 2024 start from AU$413.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is W Santiago pet-friendly?

Yes, W Santiago allows cats and dogs (limit 2 total) with a maximum weight of up to 18 kg per pet. There's a deposit of CLP 72000 per stay and a fee of CLP 18000 per accommodation, per day. Service animals are exempt from fees.

How much is parking at W Santiago?

Self-parking is available for CLP 20000 per day.

What time is check-in at W Santiago?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at W Santiago?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does W Santiago provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CLP 42000 per vehicle applies.

Where is W Santiago located?

Set amidst the mountains, this ski-in/ski-out hotel in Las Condes is within a 15-minute walk of Peru Plaza and Costanera Center, and is convenient for winter sports, such as cross-country skiing. Apoquindo and Los Leones Golf Club are also within 10 minutes. El Golf Station is 6 minutes by foot and Tobalaba Station is 9 minutes.

W Santiago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 271 out of 468 reviews" "
Rating 8 - Good. 118 out of 468 reviews" "
Rating 6 - Okay. 46 out of 468 reviews" "
Rating 4 - Poor. 15 out of 468 reviews" "
Rating 2 - Terrible. 18 out of 468 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Morella

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, everyone was kind and helpful. Beautiful premises, amazing rooftop.
Stayed 4 nights in Oct 2024

10/10 Excellent

Luis, Newport Coast

Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Stayed 1 night in Jul 2024

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Michael, Vina del Mar

Stayed 1 night in Jun 2024

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Nagwa

Liked: Cleanliness, staff & service, property conditions & facilities
very nice hotel and good location
Stayed 1 night in Apr 2024

10/10 Excellent

Jeff

Stayed 4 nights in Apr 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love any W hotel!!
Superb staff and service, as always!!! Rooftop pool was super cool. Restaurant and view and lobby and room all stellar. Valet the best, as always!!
Stayed 2 nights in Mar 2024

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

fangyi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility and amenities. Great infinity swimming pool and roof top bar.
Stayed 3 nights in Mar 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and helpful. The room however had some shortcomings - no proper reading lights by the bed, and aircon was poor and difficult to adjust, resulting in the room being a little stuffy at times. Breakfast on the Sunday morning was chaotic - we had to sit in an overflow area.
Stayed 3 nights in Feb 2024

10/10 Excellent

ALEX

Liked: Cleanliness, amenities, property conditions & facilities
Nothing else
Stayed 2 nights in Dec 2023

10/10 Excellent

Teak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They made us feel like we were at home. Very accommodating.
Stayed 1 night in Jan 2024

8/10 Good

Emma

Liked: Cleanliness, room comfort
Ok but not the best
The W is a little old and tired looking as per other reviews it could use some modernisation but overall its a great place to stay. However the Concierge team are pretty rubbish, messed up bookings and the hotel charges you 19% in USD tax if you don't have a credit card to take payment. a bit ridiculous and wont allow you to charge anything to your room without a deposit paid in USD that they give you back Pesos for if you dont spend the deposit across your stay,
Stayed 3 nights in Dec 2023

10/10 Excellent

JULIAN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property and location was perfect. The restaurants, shopping was nearby. The staff, rooms and food were excellent.
Stayed 2 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location ! Excellent Staff ! Great Service
This was our first visit to Santiago. The service, friendliness and willingness to be of help at the W was outstanding. Food was excellent. Our upgraded room and its views was Amazing. The property is showing its age a little and could use a makeover and new, less soft mattresses. The location to shopping and restaurants is perfect. We would definitely stay again !
Stayed 3 nights in Dec 2023

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

alberto

Liked: Cleanliness, amenities
Disliked: Staff & service
Problems with te aircon at the room.
Stayed 1 night in Sep 2023

6/10 Okay

Diego

Travelled with partner
Disliked: Amenities, property conditions & facilities
The hotel it’s a little old, need to be update. Boring bar, boring ambiance. The sky bar close. Expensive medium quality
Stayed 1 night in Sep 2023

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Really looking run down these days. Looks like COVID took its toll. Was once the “it” place but not anymore
Stayed 1 night in Aug 2023

2/10 Terrible

paul

Disliked: Cleanliness, amenities
Service horrible especially front desk
Stayed 1 night in Aug 2023

10/10 Excellent

Karen, landrum

Liked: Cleanliness, staff & service, property conditions & facilities
This was a wonderful property. Very good service !
Stayed 1 night in Jul 2023

2/10 Terrible

Guillermo

Stayed 1 night in Jun 2023

8/10 Good

Callum

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, high quality hotel in nice area
Really friendly staff from start to finish. Super comfortable room with huge shower. Top quality breakfast selection. Hotel layout is a bit annoying in that you have to take three different sets of lifts to get to different areas. Some of the decor felt a bit dated. Pool bar / food menu was poor. Hotel is in a really nice part of Santiago, close to bars and restaurants.
Stayed 1 night in Apr 2023

General hotel information

Reasons to Book
Onsite Restaurant & Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0