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Grids Premium Hotel Otaru

4.0 star property
Hotel with a full-service spa, steps from Bank of Japan Museum

Photo gallery for Grids Premium Hotel Otaru

Relax in a warm and inviting space with a reception area, seating area, and natural light pouring in through large windows.
Relax by the pool with a view of the surrounding cityscape.
Stylish building with a unique design, featuring multiple levels and a beautifully maintained garden.
Experience the loft-style design with a bed and ladder to the upper level, offering a cityscape view and a glimpse of the distant mountain.
Sauna, steam room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Housekeeping
  • Parking available
  • Laundry
  • 24/7 front desk
The current price is AU$148
21 July - 22 July

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Bidet
Private bathroom
  • 31.0 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Bidet
Private bathroom
  • 15.2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Comfort Twin Room

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Bidet
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Maisonnette Double Room

Maisonnette Double Room

Maisonnette Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Bidet
Private bathroom
  • 17.0 sq m
  • City view
  • Sleeps 2
  • 1 Double Futon

View all photos for Compact Twin Room

Compact Twin Room

Compact Twin Room

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Bidet
Private bathroom
  • 16.0 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Superior Twin Room

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Bidet
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Superior Twin Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Bidet
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Bidet
Private bathroom
  • 17.5 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Twin Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Comfort Twin Room

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Bidet
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Compact Twin Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Compact Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Twin Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Comfort Twin Room

  • Sleeps 3
  • 3 Single Beds OR 2 Single Beds

View all photos for Maisonnette Double Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Maisonnette Double Room

  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Single Sofa Bed

View all photos for Compact Hollywood Twin Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Compact Hollywood Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Universal Double Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Universal Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Family Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Deluxe Family Room

  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Twin Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Superior Twin Room

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Standard Double Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

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7.0 out of 10, Good, 10 reviews
The price is AU$241
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About the area

Map
1 3 13 Inaho Otaru City Hokkaido, Otaru, Hokkaido Prefecture, 047-0032

What's nearby

  • Sakaimachi Street - 1 min walk - 0.2 km
  • Otaru Canal - 5 min walk - 0.4 km
  • Otaru Music Box Museum - 14 min walk - 1.2 km
  • Shin Nihonkai Ferry - 3 min drive - 2.0 km
  • Otaru Tenguyama Ropeway - 3 min drive - 3.1 km

Getting around

  • Otaru Station - 8 min walk
  • Teine Station - 21 min drive
  • Sapporo (OKD-Okadama) - 51 min drive

Restaurants

  • ‪あまとう 洋菓子店 - ‬3 min walk
  • ‪日本橋 - ‬3 min walk
  • ‪ニュー三幸本店 - ‬1 min walk
  • ‪モスバーガー - ‬2 min walk
  • ‪鮨まるやま - ‬3 min walk

About this property

Grids Premium Hotel Otaru

Upscale hotel near Otaru Canal
Located close to Bank of Japan Museum and Sakaimachi Street, Grids Premium Hotel Otaru provides laundry facilities, a full-service spa and a restaurant. For some rest and relaxation, visit the sauna or the steam room. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a vending machine
  • A 24-hour front desk, concierge services and a front desk safe
  • A lift
Room features
All 142 rooms include comforts such as air conditioning, as well as perks such as free WiFi and safes.
More amenities include:
  • Bidets, shower/bath combinations and free toiletries
  • 43-inch LCD TVs with digital channels
  • Wardrobes/cupboards, electric kettles and heating

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (JPY 1,500 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,600 for adults and JPY 1,300 for children
  • A restaurant

Restaurants on site

  • ご朝食会場「NOSHH」

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Housekeeping service is provided every 2 days.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2600 for adults and from JPY 1300 for children
  • Uncovered self-parking fee: JPY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Grids Premium Otaru Otaru

Frequently asked questions

Is Grids Premium Hotel Otaru pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Grids Premium Hotel Otaru?

As of 17 July 2025, prices found for a 1-night stay for 2 adults at Grids Premium Hotel Otaru on 21 July 2025 start from AU$147.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Grids Premium Hotel Otaru?

Self-parking is available for JPY 1500 per night. Limited spots are available.

What time is check-in at Grids Premium Hotel Otaru?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grids Premium Hotel Otaru?

Checkout is at 11:00 AM.

Where is Grids Premium Hotel Otaru located?

Situated in the historical district, this spa hotel is steps away from Bank of Japan Museum and Sakaimachi Street. Otaru Canal and Otaru Music Box Museum are also within 1 mi (2 km). Otaru Station is 8 minutes by foot and Minami-Otaru Station is 16 minutes.

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Grids Premium Hotel Otaru Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 204 out of 328 reviews
Rating 8 - Good. 99 out of 328 reviews
Rating 6 - Okay. 16 out of 328 reviews
Rating 4 - Poor. 6 out of 328 reviews
Rating 2 - Terrible. 3 out of 328 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is new, value for money, spacious, with an excellent indoor & outdoor public bath.
Stayed 1 night in Jun 2025

8/10 Good

Sang Hee

Liked: Staff & service, amenities
Facility is older than in photos. Overall good stay. Great breakfast and public bath!
Stayed 1 night in Jun 2025

10/10 Excellent

Harry

Liked: Cleanliness, amenities, property conditions & facilities
Modern comfortable rooms, great location, excellent breakfast buffet, superb Onsen. Only slight issue was having to wait ages for a lift.
Stayed 3 nights in Jun 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very friendly and helpful. Rooms were clean and comfortable but on the smaller side. Breakfast was convenient and delicious.
Stayed 1 night in May 2025

8/10 Good

Chun Yin Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

10/10 Excellent

Wing Ho Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel experience and everything was more than we expected!
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! Looking forward to returning soon
Stayed 4 nights in Feb 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location...walkable to main shopping street, otaru canal, restaurants etc and is quiet site. Relatively new hotel. Like that toilet wc us separate from bath and basin is outside. Only thing is bed & pillow not as comfortable as expected.
Stayed 1 night in May 2025

10/10 Excellent

Lee

Liked: Amenities
Great rooms, friendly staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Overall excellent and good experience
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer Yan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here for one night since it was within a walking distance from Otaru Station, the canal and to the shopping and restaurant streets. Room was clean and spacious enough to open two large suitcases. Bottled water was not provided as tap water is drinkable. They have a open bath for guests, which I didn't use, but I used their coin laundry machines. Would recommend this hotel for anyone looking to explore Otaru.
Stayed 1 night in May 2025

10/10 Excellent

Tzuyang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay

Our stay was perfect and front dest was extremely helpful when we had questions about dinner reservation at local restaurants.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little tourist hotel in centre of otaru

Great little hotel in central otaru. Super good location within easy walking distance to train station and canal and sakimachi street. Hotel is clean and well maintained!!
Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible.
Stayed 1 night in Mar 2025

10/10 Excellent

Hoe Wee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent hotel with great service. Hotel staffs were very friendly, communicated well with English. The breakfast spread is good and the room winter view is superb. A short stay at Otaru with 3 adults and 2 kids.
Stayed 2 nights in Dec 2024

8/10 Good

Wing Tat

Liked: Cleanliness, staff & service, property conditions & facilities
The air conditioner always changes back to 27 degree Celsius automatically. That’s very uncomfortable for sleeping.
Stayed 1 night in May 2025

10/10 Excellent

Mei Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about this property from the room to the breakfast. However, I am not sure is it because my floor was below the onsen floor, it was quite noisy when I was sleeping and there is this strange vibration.
Stayed 1 night in Feb 2025

10/10 Excellent

ANNIE

Liked: Amenities
Convenient located at heart of Otaru. Bonus with the public bath.
Stayed 1 night in Nov 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, nice onsen, just a tad small the room
Stayed 1 night in Nov 2024

10/10 Excellent

edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around ,Convenient store near by ,
Stayed 2 nights in Sep 2024

8/10 Good

Dirk

Liked: Cleanliness, property conditions & facilities

Good value in Otaru

Good value hotel in the center of Otaru. Business hotel with flare and good pricing. We reserved a maisonette, but would book a single-floor suite-room next time.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mei Wah

Liked: Cleanliness, staff & service, property conditions & facilities
Near the tourist shopping and restaurant street. I think this hotel is quite new. Everything in good quality.
Stayed 3 nights in Nov 2024

10/10 Excellent

Wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel to stay for winter ski

Great hotel to stay, near kiroro and many sight seeing spots! I would love to stay again! Only improvement is about the washing machine. That’s only 2 3kg washing machines (wash and dryer) which hard to fulfill the needs for longer term stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ka Chung Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, room size is standard Japanese room size
Stayed 1 night in Jul 2024

8/10 Good

Yue Wing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay with walking distance to tourist area. Room is modern. Decent hot bath area. Parking is available but appears limited. We didn't have breakfast but appears good healthy options.
Stayed 2 nights in Sep 2024