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Grand Kempinski Hotel Shanghai

5.0 star property
Luxury hotel connected to the convention centre in Downtown Shanghai with 4 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Kempinski Hotel Shanghai

View from room
Indoor pool, pool loungers
Interior entrance
Sauna, body treatments, aromatherapy, facials, 3 treatment rooms
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Spa
  • Parking included
  • 24/7 front desk
The price is AU$235
includes taxes & fees
16 Dec - 17 Dec

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Grand Skyline View King Room

Grand Skyline View King Room | City view

Grand Skyline View King Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Skyline Suite

Skyline Suite | City view

Skyline Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
  • 102 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Club Skyline View King Room

Grand Club Skyline View King Room | City view

Grand Club Skyline View King Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Bund View Twin Room

Deluxe Bund View Twin Room | Lake view

Deluxe Bund View Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
  • 43 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Skyline View Twin Room

City view

Grand Skyline View Twin Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
  • 56 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Skyline View Twin Room

Club Skyline View Twin Room | City view

Club Skyline View Twin Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Bund View Twin Room

Club Bund View Twin Room | Lake view

Club Bund View Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
HDTV
  • 43 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Club Skyline View Twin Room

City view

Grand Club Skyline View Twin Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
  • 56 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Bund View King Room

Deluxe Bund View King Room | Lake view

Deluxe Bund View King Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
  • 43 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Skyline View Twin Room

Premier Skyline View Twin Room | City view

Premier Skyline View Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Skyline View King Room

Club Skyline View King Room | City view

Club Skyline View King Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Bund View King Room

Club Bund View King Room | Lake view

Club Bund View King Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
  • 43 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | City view

Executive Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
  • 85 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Diplomatic Suite

Diplomatic Suite | Lake view

Diplomatic Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
  • 104 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Skyline View King Room

Premier Skyline View King Room | City view

Premier Skyline View King Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Bund View King Room

Grand Bund View King Room | Lake view

Grand Bund View King Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
  • 56 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Pudong Shangri-La, Shanghai

Pool
Hot tub
Spa
Free WiFi
8.8 out of 10, Excellent, (764)
The price is AU$223
includes taxes & fees
16 Dec - 17 Dec
Pudong Shangri-La, Shanghai
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About the area

Map
1288 Lujiazui Ring Road, Shanghai, Shanghai, 200120

What's nearby

  • Oriental Pearl Tower - 11 min walk - 0.9 km
  • Shanghai Tower - 16 min walk - 1.4 km
  • The Bund - 18 min walk - 1.6 km
  • Yu Garden - 6 min drive - 4.6 km
  • Nanjing Road Shopping District - 6 min drive - 4.5 km

Getting around

  • South Pudong Road Station - 6 min walk
  • Shanghai South Railway Station - 15 min drive
  • Pudong International Airport (PVG) - 43 min drive

Restaurants

  • ‪Tavola - ‬5 min walk
  • ‪顺峰 - ‬5 min walk
  • ‪中融碧玉蓝天大厦 - ‬5 min walk
  • ‪Fifty 8° Grill - ‬6 min walk
  • ‪晶采轩 - ‬4 min walk

About this property

Grand Kempinski Hotel Shanghai

Luxury hotel near The Bund
A short walk from Oriental Pearl Tower, Grand Kempinski Hotel Shanghai provides a terrace, designer shops on-site and a coffee shop/cafe. Indulge in a body treatment, aromatherapy and a facial at Yhi Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and Mediterranean cuisine. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sunloungers
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and an electric car charging station
  • Express check-out, a reception hall and tour/ticket information
  • Guest reviews give top marks for the helpful staff
Room features
All 686 individually furnished rooms boast comforts, such as 24-hour room service and pillow menus, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and deep-soaking baths
  • 42-inch HDTVs with premium channels
  • Wardrobes/cupboards, fridges and free infant beds

Languages

Chinese (Mandarin), English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 208 for adults and CNY 104 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Acqua
  • Albero
  • Elements
  • Red Passion
  • Suntime Century

Family friendly

  • Children's toys
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Facials
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • Lift

More

  • 1 building
  • 30 floors
  • Art Deco architecture
  • Ballroom
  • Built in 2009
  • Eco-friendly cleaning products used
  • Living plant wall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee: 100-per cent of room rate for check-in between noon and 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The following facilities or services will be unavailable from January 6 2025 to January 17 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from 1 November 2024 to 5 November 2024 (completion date subject to change). The following areas are affected:
  • Parking area
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350 per day.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 208 for adults and from CNY 104 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: 100 per cent of room rate for check-in between noon and 6:00 PM
  • Rollaway bed fee: CNY 350 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A swimming cap is mandatory in the swimming pool.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Grand Kempinski
Grand Kempinski Hotel
Grand Kempinski Hotel Shanghai
Grand Kempinski Shanghai
Shanghai Grand Kempinski
Gran Melia Shanghai Hotel Shanghai
Kempinski Shanghai Shanghai
Grand Kempinski Hotel Shanghai Hotel
Grand Kempinski Hotel Shanghai Shanghai
Grand Kempinski Hotel Shanghai Hotel Shanghai

Frequently asked questions

Does Grand Kempinski Hotel Shanghai have a pool?

Yes, this property has an indoor pool. The swimming pool will be unavailable from January 6 2025 until January 17 2025 (dates subject to change).

How much does it cost to stay at Grand Kempinski Hotel Shanghai?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Grand Kempinski Hotel Shanghai on 16 Dec 2024 start from AU$234.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Kempinski Hotel Shanghai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Kempinski Hotel Shanghai?

Self-parking is free at this property.

What time is check-in at Grand Kempinski Hotel Shanghai?

Check-in start time: 3:00 PM; check-in end time: noon. A fee applies for early check-in (subject to availability). Late check-in is available from noon to 6:00 PM for a fee of 100%.

What time is check-out at Grand Kempinski Hotel Shanghai?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Grand Kempinski Hotel Shanghai located?

Located in Downtown Shanghai, this luxury hotel is within a 15-minute walk of Lujiazui Central Greenland and Oriental Pearl Tower. The Bund is 0.9 mi (1.5 km) away. South Pudong Road Station is 6 minutes by foot and Dongchang Road Station is 12 minutes.

Grand Kempinski Hotel Shanghai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 638 out of 1000 reviews" "
Rating 8 - Good. 251 out of 1000 reviews" "
Rating 6 - Okay. 64 out of 1000 reviews" "
Rating 4 - Poor. 31 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Peter

Travelled with family
They serve only coffee powder not capsules, pillow too soft , but the most uncomfortable is the ventilation inside the toilet is without .
Stayed 5 nights in Nov 2024

8/10 Good

TIM

Stayed 2 nights in Oct 2024

10/10 Excellent

Shi Wei Mark

Stayed 7 nights in Oct 2024

10/10 Excellent

Tram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in many hotels during my 2 weeks around China and this was the only one with obvious "classical luxury" vibe from overall design to the small amenities. King sized bed and duvet were super comfortable. Amazing Bund view but be noted it's towards the North Bund, not the old Bund. Staff were efficient, I had a small issue with the bath tub and a technician arrived at my room door for fixing within a couple minutes. Staff at the lounge were kind and attentive. Good quality food and beverage. Location is great, just couples steps from the TV tower and near metro station. Don't skip visiting the pool area, mean view over Pudong! Massage at the onsite spa was a great closing for my China trip, too. On the other hand, I was under impression the Club room were all renovated recently. However, my room had new carpet, but the chipped wood in the bathroom were still there, just a coat of painting over. This was the only hotel without new style toilet in my whole trip (before that I thought high-end hotels in China were fighting for the top spot in luxe by fancy toilets, apparently not). I could hear music and noises from the 30th floor bar in my room, it didn't bother me much but if you're a light sleeper, avoid rooms directly under the bar area in flood 29.
Stayed 3 nights in Nov 2024

10/10 Excellent

MARIA ISABEL, Hialeah

Liked: Staff & service, amenities, property conditions & facilities
This hotel is in the hart of the financial district, my room was facing the river and the bund, it was a very memorable experiencing.
Stayed 5 nights in Nov 2024

10/10 Excellent

Calvin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked Kempinski’s diplomatic suite for 1 night for myself and my friend who are on vacation in Shanghai from the U.S.. We were greeted by Eva at the front desk who was very polite and professional. When I raised concern about a 350 RMB charge for extra bed, she was kind enough to waive it without much discussion, which I appreciate! Doesn’t make a lot of sense for the hotel to charge customer extra when customer is already paying for a very expensive room, hope management can look into this.
Stayed 1 night in Nov 2024

10/10 Excellent

Billy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Skyline view is the same as river view rooms
Stayed 4 nights in Oct 2024

10/10 Excellent

Vincenzo

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in a great location. Excellent breakfast options. Nice rooms.
Stayed 1 night in Oct 2024

8/10 Good

Ming

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice stay in Pudong financial district close to the Bund. The lobby can have more sitting area. Had dinner at a Chinese restaurant inside the hotel. The food was ok. Nice room with a great view. 10 minutes walk to the Bund. It was Sunday evening; so only a few people on the street, but feels safe.
Stayed 1 night in Oct 2024

8/10 Good

Liqun

Liked: Cleanliness, property conditions & facilities
good
Stayed 1 night in Oct 2024

10/10 Excellent

Jiranun

Stayed 3 nights in Sep 2024

10/10 Excellent

Mahesh, Singapore

Stayed 1 night in Sep 2024

10/10 Excellent

Hai Lin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and view is wonderful. Enjoyed the time at hotel
Stayed 2 nights in Sep 2024

8/10 Good

soheil

The hotel is great, however the big flaw, although yes just a TV, is that there is almost zero foreign channels, I know if course we are in China but for such a 5 star hotel there was literally maybe 1 channel of English speaking let alone any other language, I was there in very bad weather and could not go out much, so sorry having no in house entertainment in the room was really bad, come on, it is 5 Star and at least should have Smart TV so one can log onto something else...
Stayed 7 nights in Sep 2024

10/10 Excellent

Jilbert, La Crescenta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying in this property for 10 years on every visit to Shanghai. By far the best service
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good location and nice property
Would have loved a room with Pearl tower river that we didn't get :( We had a river view room though. Breakfast spread was very nice. Room service was fast.
Stayed 2 nights in Aug 2024

8/10 Good

kiattichai

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility looks old and hasn't been renovated.
Stayed 3 nights in Aug 2024

4/10 Poor

Pavel, Sunny Isles Beach

Stayed 1 night in Aug 2024

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and couldn't help you enough, room was spacious and comfortable, and hotel was in close proximity to anything or anywhere I needed to go. Only annoying thing was that there was only 2 of 50 channels that catered for English speaking countries.
Stayed 3 nights in Aug 2024

6/10 Okay

Ling Feng

Liked: Cleanliness, staff & service
None
Stayed 2 nights in Aug 2024

4/10 Poor

Julia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall this hotel which the only hotel I always stay when visiting Shanghai is excellent except my last visit on the 04th of August. I put my AirPods on the side table and when the female cleaner finished cleaning up, it wasn’t there anymore and the hotel insisted the cleaner didn’t take it. I checked my Find My Device and the location is somewhere unknown to me on that certain street. My fault should not have left valuable item like this.
Stayed 1 night in Aug 2024

10/10 Excellent

Laurizaida Soares

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the hotel. It's very clean and has a classy atmosphere. The Pearl Tower is just a 5-minute walk away, and the Shanghai Aquarium is only 2 minutes away. The staff are extremely helpful and polite.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation, situated close to a lot of anemeties.
Stayed 1 night in Jul 2024

10/10 Excellent

Kangning

Stayed 1 night in Jul 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property with lovely staff ! hope to return again soon
Stayed 2 nights in Jul 2024