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"The staff were always very accommodating especially Maggie and Josephine who are sisters and are always making the stay at the hotel very comfortable"

"My wife and I arrived for a 3 night stay. The hotel was spotless. The staff at reception were so friendly and professional. We booked a Deluxe room which was fantastic and absolutely spotless. We ate at the hotel for 2 nights and found the food and service excellent. The breakfast was equally as good.. the hotel is situated 2 mins from main shopping . The other night we ate in a pub called Knox's. .Staff were super and food also. Lovely Hotel and great spot for turning."

"Very nice hotel with kind and helpful staff"

"It was wonderful "

"Wonderful hotel. Absolutely fantastic location. Literally next to the Shannon Airport, Ireland. Just a short walk across the paved crosswalk to the airport terminals. The hotel offered luggage dollies for free. We used a couple of them to transport our luggage across the parking lot to the airport when we checked out and we were able to just leave them at the airport. The hotel staff stated they go over to the airport and bring them back as a service they offer to their guests. Also very convenient to the airport rental car counters for rental car pick up/drop off. The staff was so very nice and helpful. The dinner selections at the bar, the night we stayed, were delicious and the breakfast bar/buffet had a great selection of quick cold items, as well as hot buffet options, coffee, tea and juice. We traveled with small children and the hotel bar had children's dinner menu options and plenty of breakfast options for picky little ones. The only real drawback was that all our rooms were up a small flight of stairs and there is no lift. But, the desk clerk called the bell hop and he schlepped our bags up to our rooms for us so, problem solved. Of course, we tipped him well for his assistance. The only improvement I would suggest would be a dairy free "milk" option for coffee, tea and breakfast. We are lactose intolerant. Free bottled water in the room would also be a plus. We highly recommend this hotel, especially if you have an early flight out of Shannon Airport the next day."

"Had a great stay from start to finish. The car park was convenient and clean, and check-in was quick and easy. The staff were warm and chatty throughout. Our room was spotless with great amenities, a really comfortable bed, and a lovely view of the river. We had a drink in the bar — the duty manager served us and was absolutely lovely, and the cocktails were really well made. Breakfast was also very good, and a special shout-out to the tall young Irish man who looked after us — he was so friendly and full of chat, he honestly made the stay! We’d definitely recommend and would love to come back. "

"Outstanding hotel with clean rooms and a lot of character."

"We just needed a stop over night and this hotel was in perfect location for us. We did not have to or need to go into town. Very clean, friendly helpful staff and I have to highlight an excellent breakfast. We will return. "

"I would stay here again!! Breakfast was fabulous "