Apartments in Shell Island

"I enjoyed my stay! I did think it was a little ridiculous that the staff did not want any kids in the hot tub. The place is advertised as family friendly so kids should be able to sit in the hot tub and warm up. Overall my experience was still good and my room was clean and the price was affordable. "

"Great view but first room had lock defects so had to change to a different room. That room had no soaps no towels no shower curtain. The room was dirty. "

"Staff are rude , frown and rolls their eyes if you walk by while they are mapping the floor and if you tell them that your puppies had an accident in the hallway. Staff are lacking quality customer service , they don't smile , they won't greet you hello ! Good morning . As if they are not too happy with what they are doing. Guest are like invisibles to their eyes . The hotel itself was very nice and clean , but it's about the staff customer service that plays a huge role in a customers loyalty to your hotel. If their experience is positive they are more like to return and advertise, invite friends . "

"The beach view rooms on the bottom floor had a great view but we had zero cell reception and zero access to Internet our entire stay. "

"Beachfront "

"Enjoyed glass front lobby to watch the ocean even though cold outside "

"Plenty of chairs around both pools to sit and lounge, 2 large pools both with a good view. Rates cant be beat for the locations. It is a older hotel so its not perfect but it comfortable and welcoming. Close to restaurants and walking distance to shops."

"Ocean view from window but balcony access was toward parking lot. Most staff has English as second language so it can be difficult to communicate. Building in severe need of updating bathrooms on tides building are tiny. "

"room was very clean i do feel like the morning shift staff could have been a little nicer but the place is nice overall"