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The Highwayman Inn

3.0 star property
Inn with free parking, near Royal Bath and West Showground

Photo gallery for The Highwayman Inn

Front of property
Dining
Lobby
Blackout curtains, iron/ironing board, free WiFi, bed sheets
View from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Single Room

Single Room

Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Cable/satellite channels
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room

Twin Room

Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Cable/satellite channels
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Double Room

Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Cable/satellite channels
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
Cannards Grave, Shepton Mallet, England, BA4 4LY

What's nearby

  • Royal Bath and West Showground - 4 min drive - 3.7 km
  • Wells Cathedral - 13 min drive - 11.5 km
  • Glastonbury Tor - 16 min drive - 16.4 km
  • Glastonbury Abbey - 18 min drive - 17.7 km
  • Wookey Hole Caves - 21 min drive - 16.5 km

Getting around

  • Castle Cary Station - 8 min drive
  • Bristol International Airport (BRS) - 43 min drive

Restaurants

  • ‪Cider Bus - ‬9 min drive
  • ‪Mughal Empire - ‬3 min drive
  • ‪The Coffee Den - ‬3 min drive
  • ‪The Bell Inn - ‬4 min drive
  • ‪Thatched Cottage - ‬16 min walk

About this property

The Highwayman Inn

Inn near Royal Bath and West Showground
Located close to Wells Bishop's Palace and Wells Cathedral, The Highwayman Inn provides a terrace, a garden and a bar. In addition to a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at The Highwayman Inn include amenities, such as free WiFi.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with baths or showers and free toiletries
  • 25-inch TVs with cable channels
  • Heating and daily housekeeping

Languages

English

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  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Bar
7.8 out of 10, Good, 58 reviews
The Horseshoe Inn

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from 12 July 2024 to 31 December 2025 (dates subject to change).

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash

We should mention

This property does not have any lifts

Property is also known as

The Highwayman Inn Inn
Relaxinnz The Highwayman Inn
The Highwayman Inn Shepton Mallet
The Highwayman Inn Inn Shepton Mallet

Frequently asked questions

Is The Highwayman Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Highwayman Inn?

Self-parking is free at this property.

What time is check-in at The Highwayman Inn?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at The Highwayman Inn?

Checkout is at 11:00 AM.

Where is The Highwayman Inn located?

Situated in Shepton Mallet, this inn is 1.9 mi (3 km) from Royal Bath and West Showground, and within 9 mi (15 km) of Wells Cathedral and Wells Bishop's Palace. Glastonbury Tor and Chalice Well are also within 9 mi (15 km).

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The Highwayman Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 62 out of 180 reviews
Rating 8 - Good. 66 out of 180 reviews
Rating 6 - Okay. 32 out of 180 reviews
Rating 4 - Poor. 14 out of 180 reviews
Rating 2 - Terrible. 6 out of 180 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and good location for westfest
Stayed 1 night in Oct 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place very reasonable

Very reasonably priced accomodation , clean and tidy throughout .Nice food and lovely staff very friendly we really enjoyed our stay
Stayed 2 nights in Jul 2023

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place, the staff were very welcoming and polite. Room was lovely and clean.
Stayed 1 night in Oct 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third time staying at a pub/inn. Very nice
Stayed 1 night in Apr 2024

8/10 Good

K

Liked: Staff & service, room comfort

Stop over

Very Friendly place to stay with reasonable food and a large car park
Stayed 1 night in Sep 2022

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean, value for what we paid. The staff were friendly, helpful and very hard working. Breakfast was fantastic. Ideal for a quick overnight stop.
Stayed 1 night in Jan 2023

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect all round
Stayed 1 night in Nov 2023

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Welcoming staff . Rooms a little dated but comfortable . Good value for the area
Stayed 1 night in Mar 2023

8/10 Good

Simon

Liked: Cleanliness, staff & service
Looking for a place to sleep then it’s ideal, comfortable bed, good shower, lots of parking, quiet. Basic accommodation and a little tired but pretty clean. The pub does good food but closes pretty early during the week.
Stayed 4 nights in Sep 2023

10/10 Excellent

susie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4*

GOOD APART FROM CHOOSING THE HOTEL WITH INTENTION OF USING THE FACILITY OF THE BAR TO FIND IT CLOSED AT 7PM WHICH WAS DISAPPOINTING. THE ROOM WAS SPOTLESSLY CLEAN AND COMFORTABLE.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

All fine

A adequate stay ..room comfortable and quiet ..staff very helpful ..
Stayed 2 nights in Sep 2022

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and friendly.

Country pub come hotel, nice friendly staff, good evening meal in pub, room comfortable and clean, plenty of towels and good bed, heatinf works well, only 1 downside they are unable to do any breakfasts which was a pity but not a major problem.
Stayed 1 night in Apr 2023

8/10 Good

Pete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excellent just didn't have the atmosphere I was expecting in the pub (that could be me) The views were really nice apart from the tire place across the road

8/10 Good

francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just dated
Stayed 1 night in Jul 2022

6/10 Okay

Susan

Liked: Cleanliness, room comfort

Getting there.

Small room with low beams. Clean and plenty of towels. Attached pub good pub dinner but non cooked breakfast options limited and therefore pricey. Cooked breakfast was good. Looks like they are updating and trying hard. Free plentiful parking.
Stayed 2 nights in Sep 2022

4/10 Poor

William

Disliked: Cleanliness, property conditions & facilities
Mattress was very uncomfortable - could feel all the springs through the lining. No breakfast available. Other meals limited. Shower cubicle not cleaned. Overall, won't be going back.
Stayed 2 nights in Mar 2024

6/10 Okay

Helene

Liked: Cleanliness, staff & service
Room was clean and a good size. Remote for TV had no batteries. Bathroom had mould. Property generally a bit run down.
Stayed 1 night in Apr 2023

2/10 Terrible

S G

Disliked: Cleanliness, property conditions & facilities

Disappointed

Not what we were expecting. The service area was covered in peeling wall paper, selotape and almost non existent paintwork. One firedoor remained propped open with a fire hydrant throughout our 3 day stay.Our room and bathroom had long term dust and mould and the toilet seat was broken. Evening meal menu was from commercial pre-prepared frozen packets and on arrival we were advised that the hotel does not offer any form of breakfast. No mention of that in the on-line booking blurb. The worst selection we have made for many a long year.
Stayed 3 nights in Mar 2024

6/10 Okay

Andrei

Liked: Cleanliness, staff & service

Traditional inn conveniently located

We need a place to stay the night on our way to East Somerset Railway and Longleat, and the Highwayman Inn provided exactly what we needed. It is reasonably easy to find and to far off the road. The pub was buzzing on Friday evening, with children birthday parties as well locals coming for food and drink. Staff are friendly and the food is good. Our room was very spacious but a little tired. Bed was a little too soft (but then I have a bad back, so hyper-sensitive to these things). Bathroom was good size but there was mildew and signs of damp near the window. The wardrobe was a small and did not have any usable hangers. The pub is closed in the morning (so no breakfast) but a kettle with a good selection of teas is provided. All in all, if a no-frills traditional inn is what you are after, this is it.
Stayed 1 night in Apr 2023

6/10 Okay

Zoe

Firstly the manager and her family were lovely. I did find the shower could have been a lot cleaner and the mattress was very uncomfortable. The facilities being above a pub/restaurant were excellent. I was taken back slightly after finding out it had been noted as a haunted hotel which I was unaware about, however once I got past that I did have a laugh with the manager and decided to stay anyway. I do think maybe it would be good to inform people in advance of this somehow as I was away with work and was desperate to sleep. Slightly overpriced in my opinion as I do travel a lot and in comparison to other places it didn’t warrant the £54 a night. Definitely needing a revamp as the wallpaper in the hallways was also falling off visibly not a good look and as I said the mattress definitely needs changing. I’m Not sure I would stay again but the manager and her family were very nice and welcoming all the same. This is an honest review and if your into the supernatural I would definitely recommend.
Stayed 1 night in Mar 2024

2/10 Terrible

Jerome

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst experience we’ve ever had ever

this must be the worst experience we have ever had in a hotel, really was very poor. We got there about 4 pm and we knew we had to get up early in the morning about 4 am to go to the Show ground for the Shepton Mallet Antiques Fair. We ordered some food, including a medium rare steak and when it came, it was as well done as you’ve ever seen one, it looked like it just came out of the deep fryer dripping with oil and obviously frozen and tasted like rubber. I hate complaining so I had a little bit of it and couldn’t possibly eat it. The chef spends most of his time playing the Fruit Machine and sitting in the Bar area. I thought it couldn’t get any worse and then I went up to the room, the number of the room is number one. We went to bed, early and about 1:30 am we hear this loud thundering sound that woke us both immediately, it sounded like machinery but you couldn’t possibly sleep through it. It was so loud and it went on after that but not as loud as the initial Bang. I am warning you not to stay in that hotel and if you do do not book room one. We could smell the scent of Urine when we first walked into the room and I wish I never booked it. We had stayed there before many years ago and it wasn’t like this. I can honestly say this is the worst experience. We both have ever had, the hotel is noisy too and I advise anybody that reads this. Please hear my words and Avoid this place no matter how bad it is.
Stayed 1 night in May 2024

4/10 Poor

Rob

Disliked: Cleanliness, staff & service, property conditions & facilities

Please trying harder

Well really booked on the quick with several not bad reviews and it was just bed only needed just as a base, Dirty dining area with doors needing to be wiped to show they were once white, musty smell throughout, dusty with dead insects. For an old building and new manager, must give her a break but if you employ family and friends and then come into work after them ( believe me they through a duster over things) no training courses required to push hoover/duster Breakfast was nice size but did not get offered hot drinks, dusty ledges, Route to room had torn tatty wall paper Rooms were a good size bed comfortable tv to small Grouting in the two rooms needed to be cleaned as going black or mouldy Bath panel damaged, blind over window not hiding occupants enough. Situated in an area close to sites we wanted to see so real choice of venue. Kids play area had broken toys Staff spent most of time outside or at most opportunities to vape and socialise. We booked in over the weekend just gone 26/27/28 august leaving bank holiday Monday We could not speak to anyone in person when we come back on Sunday night 2030 hours as the bar area was closed and no staff, Monday morning we had to leave early and had to post the keys as no staff. Just a shame that the staff appeared not to have a clue on running an inn but could serve in bar area To the manager get your staff to look at every room and list the little things you wouldn’t want to see on a snagging list.
Stayed 3 nights in Aug 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ikke anbefalt

Stedet var generelt sjuskete og slitt. Det lå mye sigarettsneiper og søppel ved inngangen og det var lite innbydende. Rommet lå i øverste etasje og gangene var små, trange og lave. Vi så en mann som gikk i bakken etter at han stanget i en av de mange takbjelkene. På rommet hadde vi mye som var ødelagt blant annet føner, håndkleststiv, møkkete tekoker, og flekkete rammemadrasser. Det var mye støy fra luftkondisjonsanlegget utenfor vinduet, men den ble heldigvis slått av før kl 22.00. Det var mugg i vinduer og på dusjforheng. Eneste positive var at sengetøy og håndklær var rent, og vi fikk en god natts søvn.
Stayed 1 night in Jul 2024

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good comfortable bed Ideal for my needs
Stayed 1 night in Jun 2024