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"We had the dinner and breakfast included. It was the best included meals we have had in Japan. The baths with the water fall was wonderful. "

"The food was amazing!!!"

"Really convenient hotel—just a super short walk from the train station and tons of restaurants nearby (even though there’s no breakfast or in-house dining). The rooftop view of Mt. Fuji is amazing! There’s a laundry room with 2 washers and 2 dryers (one dryer was out of service during my stay), and detergent is free. Loved the little extras in the lobby—free coffee, tea, soup, and drawers with towels, PJs, and skincare packets. Each floor has a microwave and a hamper for used towels and PJs. Very comfy and practical!"

"Great hotel and lovely staff."

"Amazing location right on the front of Lake Kawaguchi. Our room had an amazing view of the lake and was walking distance to dining options, transportation, and convenience stores. The staff were extremely welcoming and helpful. The hotel was a little older than other hotels I’ve stayed at during my stay in Japan but it was still clean. The rooms were spacious and even included a living area! Great for large groups traveling. Overall I highly recommend and most definitely will stay here again! "

"The room was outstanding and breakfast was amazing. Service is outstanding. Amazing views of Highland Q and Mt. Fuji."

"The dinner buffet was amazing and the staff were all very friendly and helpful! We made great use of their free shuttle as well!"

"We enjoyed our view of Mt. Fuji from our room. The Japanese dinners were delicious! It was a great time to relax and unwind. "

"The place is closed to everything and the room is clean."