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"We loved staying at Una. It is an absolutely beautiful place and we had a wonderful room with a spectacular view. The hotel could use some update but other than that, it was fabulous. The shuttle wasnt as convenient as we would have liked and other transportation options are limited and taxi is expensive. "

"Great location for city center options! "

"This was an incredible stay. The views are phenomenal everywhere on the property. Breakfast was also one of the best I’ve had in Italy with a ton of options. The pool view is incredible and the staff does everything to make the stay perfect. "

"it was a lovely stay and the staff was very kind and helpful!!!!!!"

"Really nice and helpful people, great location just the parking is really difficult, but hotel helped us with that and thank you them for doing that, it is beautiful everything it looks like in 1960th. "

"Really great property and enjoyed our visit at the Mazzarò Sea Palace. Big shout out to Carmen from housekeeping that took extra good care of us and Salvatore on the beach who made things perfect! Loved the place so much! One thing I think people should know about when you travel to nice hotels in Sicily and this one in particular. They now add 15% gratuity and mention it as optional if you eat at the restaurants. Additionally, upon check out, they sum up a tip of 5 percent of total bill for a tip for all the staff. In essence you tip on top of tips. You can opt out of that or select another amount but it would be great if it was advised upfront as I’ve grown accustomed to tipping staff directly or house keeping directly. One then finds themself tipping at lunch/dinner then again having an amount pegged at end of stay by the property. They then tell you it’s optional. Not sure if the staff receives or if it goes to the top of the chain. Overall great stay but people should know about gratuity being baked in or proposed in final bill. "

"Lovely clean h"

"Great hotel, located near the center."

"Such a great hotel in Palermo! The breakfast was wonderful and the staff was fantastic! It was clean and well located for walking to historic Palermo. We would absolutely stay here again!!"