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Hotel Bencoolen @ Bencoolen Street

3.0 star property
Hotel with free parking, a short walk to Bugis Street Shopping District

Photo gallery for Hotel Bencoolen @ Bencoolen Street

Outdoor pool, pool loungers
Cleanliness standards
Lobby
Superior Double Room
Property entrance

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Laundry
  • Bar
  • Housekeeping
  • Hot tub
  • Pool
The current price is AU$276
includes taxes & fees
25 Mar - 26 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Hydromassage showerhead
Hairdryer
Private bathroom
Electric kettle
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Hydromassage showerhead
Hairdryer
Private bathroom
Electric kettle
  • 17.9 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Hydromassage showerhead
Hairdryer
Private bathroom
Electric kettle
  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Twin Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Hydromassage showerhead
Hairdryer
Private bathroom
Electric kettle
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Hydromassage showerhead
Hairdryer
Private bathroom
Electric kettle
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

In-room safe, desk, iron/ironing board, free WiFi

Hotel Mi Bencoolen

  • Pool
  • Free WiFi
  • Air conditioning
  • Parking available
8.2 out of 10, Very good, 1,012 reviews
The price is AU$194
includes taxes & fees
25 Feb - 26 Feb
Hotel Mi Bencoolen
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About the area

Map
47 Bencoolen Street, Singapore, 189626

What's nearby

  • Bugis Street Shopping District - 3 min walk
  • Orchard Road - 18 min walk
  • Mustafa Centre - 19 min walk
  • Marina Bay Sands Skypark - 3 min drive
  • Marina Bay Sands Casino - 4 min drive

Getting around

  • Bencoolen Station - 2 min walk
  • Kempas Baru Station - 34 min drive
  • Singapore (XSP-Seletar) - 22 min drive

Restaurants

  • ‪Le Bistrot De L'Olive - ‬2 min walk
  • ‪Mama Diam 妈妈店 - ‬2 min walk
  • ‪Putra Minang, Bencoolen - ‬1 min walk
  • ‪Cash Studio Family Karaoke Box - ‬4 min walk
  • ‪Stage - ‬4 min walk

About this property

Hotel Bencoolen @ Bencoolen Street

Hotel near Bugis Street Shopping District
Close to Suntec Convention & Exhibition Center and Suntec City, Hotel Bencoolen @ Bencoolen Street provides dry cleaning/laundry services, a bar and a gym. For some rest and relaxation, visit the hot tub. Be sure to enjoy a meal at LOBBY CAFÉ, the on-site restaurant. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Smoke-free property, tour/ticket information and concierge services
  • A 24-hour front desk, a front desk safe and a porter/bellboy
Room features
All 84 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with hydromassage showers and baths or showers
  • Electric kettles, daily housekeeping and electrical adapters/chargers

Languages

Chinese (Mandarin), English, Korean, Malay, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • LOBBY CAFÉ

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Bencoolen
Bencoolen Hotel
Bencoolen Singapore
Hotel Bencoolen
Hotel Bencoolen Singapore
Accor Singapore On Bencoolen
Ibis Singapore On Bencoolen Hotel Singapore
Bencoolen Hotel Singapore
Hotel Bencoolen - Street Singapore
Bencoolen @ Bencoolen Street
Hotel Bencoolen @ Bencoolen Street Singapore

Frequently asked questions

Does Hotel Bencoolen @ Bencoolen Street have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Bencoolen @ Bencoolen Street ?

As of 24 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Bencoolen @ Bencoolen Street on 25 Mar 2025 start from AU$275.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Bencoolen @ Bencoolen Street ?

Self-parking is free at this property.

What time is check-in at Hotel Bencoolen @ Bencoolen Street ?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Bencoolen @ Bencoolen Street ?

Checkout is at noon.

Where is Hotel Bencoolen @ Bencoolen Street located?

Located in Rochor, this hotel is within a 5-minute walk of Singapore Management University and Bugis Street Shopping District. Orchard Road and Suntec Convention & Exhibition Center are also within 1 mile (2 km). Bencoolen Station and Bras Basah Station are within a 5-minute walk.

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Hotel Bencoolen @ Bencoolen Street Reviews

Reviews

6.8
Rating 10 - Excellent. 93 out of 732 reviews
Rating 8 - Good. 272 out of 732 reviews
Rating 6 - Okay. 228 out of 732 reviews
Rating 4 - Poor. 88 out of 732 reviews
Rating 2 - Terrible. 51 out of 732 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

YASUMASA

the hotel is good but booking this hotel through Expedia costed me at doubled price. i recommend you should go to Agoda or other travel agent site.
Stayed 2 nights in Jan 2025

6/10 Okay

Katsuyuki

Liked: Property conditions & facilities
Good location.
Stayed 3 nights in Oct 2024

6/10 Okay

Gaelle

Liked: Amenities
The location is the main asset. Easily accessible and nice neighborhood. Food courts nearby for meals. The cleanliness was average. The only amenities were soap, toothbrushes and shower caps. Though we booked for 4 we had only 3 large towels each day. No face towels. The shower was leaking but they came and fixed it when we asked. There was also a power problem with the safe.
Stayed 6 nights in Dec 2024

10/10 Excellent

Nigel

Excellent hotel and very helpful and pleasant staff.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jeffrey Gin Nai

Super convenient with MRT station nearby. Many eateries and shopping.
Stayed 3 nights in Jul 2024

8/10 Good

RAI

Liked: Cleanliness, amenities, property conditions & facilities
Good staffs
Stayed 5 nights in Sep 2024

6/10 Okay

Stephen

Excellent service, the concierge was very helpful. Pool was lovely Our bathroom floor constantly had water lying on it from a leak. lift was inadequate for number of guests. The breakfast was of low standard. The staff were very helpful but the food kept running out and there was a very narrow range of options.
Stayed 2 nights in Oct 2024

8/10 Good

soegeng

Good location and very convenient
Stayed 6 nights in May 2024

6/10 Okay

Joelyne

Liked: Property conditions & facilities
Adequate. Old, poorly appointed .
Stayed 3 nights in Sep 2024

6/10 Okay

Maximilian

Thje offered internet access in UNENCRYPTED, the unsecurest kinbf of internet access possible! Securing it via a password entered on a webpage, does not make it secure! The window isn't openable, but in the evening one hears bordering rooftop bars. If one is a light sleeper, he should have ear plugs.
Stayed 3 nights in Oct 2024

6/10 Okay

Sarah

Liked: Property conditions & facilities
Extremely close to MRT. Hotel needs tidying up
Stayed 1 night in Jun 2024

8/10 Good

Van John

Its ok hotel for the price.
Stayed 7 nights in Feb 2023

8/10 Good

Felipe de Jesus

Nice, I could consider stay here again
I really enjoy this hotel. It was perfect for me traveling solo. Near the train and in a convenient location. Minor hiccups. The day of arrival ~9pm, my unit had a broken AC. Couldn't do much, until next morning. It got fixed by 11am, but couldn't believe how important AC is here. The room is exactly like in the pictures. Spacious. One thing the unit did not have a air extractor that can stay longer than the time you are in the shower or in the unit. There is no ability to open windows either. So, it is very noticeable the mold growing in the windows. One other thing that was uncomfortable, I am 5.1" and the bathtub in this room is insanely high! I was scared of slipping off on my way out. Other than that, pleasant stay spacious unit for two friends and with our own private bathroom.
Stayed 2 nights in Sep 2024

2/10 Terrible

joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very small room,bathroom not very clean,mould on windows.power kept turning off. Not what it looks like on the internet. Never stay there again
Stayed 1 night in May 2024

10/10 Excellent

Kian Leong, Kelvin

Mr. Mohd is a legendary staff in this family-run hotel. Old school and reminded us of my childhood travels with the family.
Stayed 1 night in Nov 2022

4/10 Poor

Carol

Disliked: Cleanliness, amenities, property conditions & facilities
Close to everything. But really dirty
Stayed 6 nights in Feb 2023

8/10 Good

Pauline

The staff are fantastic - friendly, helpful and cheerful. It is clean and has everything one needs. The location is excellent, walkable to a lot of popular areas and stations near. Plenty of buses along the street too. Lots of campuses around so lots of cheap eating spots but plenty of upper market restaurants too with a variety of cuisines to choose from. In short, would thoroughly recommend Hotel Bencoolen.
Stayed 6 nights in Aug 2022

10/10 Excellent

NATTAKAN

Near subway. Large room

2/10 Terrible

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Give Bencoolen a miss
upgrades required
Stayed 5 nights in Sep 2023

4/10 Poor

Verified traveller

Liked: Room comfort
Would appreciate if there were some slippers.
Stayed 1 night in Aug 2022

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Shame Bencoolen
Hotel is dated, overpriced for facilities available, poor comfort, breakfast included but eat elsewhere you’ll feel better, linen needs replacing old and used , rooms small and noisy and poorly maintained
Stayed 1 night in Sep 2023

4/10 Poor

Dinesh Wijitha Kumara

Improve on Staff to be Friendly with cuatomers
Stayed 1 night in Jan 2023

6/10 Okay

Charene

Liked: Cleanliness, property conditions & facilities
Generally, below average and not up to expectation I have for a Sg hotel. Other than bed and pillows, other
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Satisfied with mini staycation
The kettle in our room was rusty, and the staff changed it immediately. Fast response! The staff also arrange for the maintenance department to adjust the air-conditioning in our room. Furnishings were a bit old but clean, no bugs no insects nothing. Buffet breakfast wasn't a lot of choice, but still not too bad. Location is good and convenient. Overall I am satisfied with my mini staycation and will not hesitate to choose this hotel again.
Orchard lightnings
Swimming pool + outdoor dining area
Swimming pool
Stayed 1 night in Dec 2022

4/10 Poor

MARILOU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible to MRT but still I won't stay at this hotel . Carpet on the hallways so filthy . It smells and has stains . Food for breakfast is terrible . For our 5 Nights of stay, food is bland and the menu is the same . Had breakfast at 8:30 and by that time food is gone. They don't replenish the trays. Room gets warm in the early morning.
Stayed 4 nights in Dec 2023

General hotel information

Reasons to Book
Property Cleanliness & Spacious Rooms
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.0