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Robertson Quay Hotel

3.0 star property
Relax by the pool or explore Orchard Road’s vibrant nightlife. Enjoy attentive service from multilingual staff who make your stay truly unforgettable.

Photo gallery for Robertson Quay Hotel

View from room
Hallway
In-room safe, desk, blackout curtains, iron/ironing board
Fitness facility
Outdoor pool

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Parking included
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The current price is AU$104
includes taxes & fees
11 Feb - 12 Feb

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Twin Room (2 Single Beds)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (2 Single Beds)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room (2 Single Beds)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room (2 Single Beds)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room (1 Single Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Single Room (1 Single Bed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Triple Room (1 Single Bed & 1 Queen Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Triple Room (1 Single Bed & 1 Queen Bed)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Satellite channels
  • 13 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Room, Connecting Rooms (1 Queen Bed & 2 Single Beds)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Connecting Rooms (1 Queen Bed & 2 Single Beds)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About the area

Map
15 Merbau Road, Singapore, 239032

What's nearby

  • Raffles Place - 19 min walk
  • Bugis Street Shopping District - 20 min walk
  • Orchard Road - 20 min walk
  • Marina Bay Sands Skypark - 5 min drive
  • Marina Bay Sands Casino - 5 min drive

Getting around

  • Fort Canning MRT station - 6 min walk
  • JB Sentral - 26 min drive
  • Changi Airport (SIN) - 30 min drive

Restaurants

  • ‪Wine Connection Cheese Bar - ‬2 min walk
  • ‪Orihara Shoten - ‬1 min walk
  • ‪Rosso Vino - ‬1 min walk
  • ‪Mondo Mio - ‬2 min walk
  • ‪Wine Connection Tapas Bar & Bistro - ‬2 min walk

About this property

Robertson Quay Hotel

Family-friendly hotel near Bugis Street Shopping District
Close to Orchard Road and Raffles Place, Robertson Quay Hotel provides dry cleaning/laundry services, a gym and more. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), express check-in and supervised childcare (surcharge)
  • Multilingual staff, ATM/banking services and a lift
  • Guest reviews give top marks for the helpful staff and location
Room features
All 148 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and hairdryers
  • Mini fridges, satellite channels and daily housekeeping

Languages

Chinese (Mandarin), English, Filipino, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On a river

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Pool access available from 9:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Robertson Quay
Robertson Hotel
Robertson Quay
Robertson Quay Hotel
Robertson Quay Hotel Singapore
Robertson Quay Singapore
Robertson Quay Hotel Hotel
Robertson Quay Hotel Singapore
Robertson Quay Hotel (SG Clean)
Robertson Quay Hotel Hotel Singapore

Frequently asked questions

Does Robertson Quay Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 6:00 PM.

How much does it cost to stay at Robertson Quay Hotel?

As of 6 Feb 2025, prices found for a 1-night stay for 2 adults at Robertson Quay Hotel on 11 Feb 2025 start from AU$104.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Robertson Quay Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Robertson Quay Hotel?

Self-parking is free at this property.

What time is check-in at Robertson Quay Hotel?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Robertson Quay Hotel?

Checkout is at noon.

Does Robertson Quay Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Robertson Quay Hotel located?

This family-friendly Singapore hotel is located on a river, within 1 mi (2 km) of Robertson Quay, Orchard Road and Raffles Place. Bugis Street Shopping District and Merlion are also within 1 mile (2 km). Fort Canning MRT station is 6 minutes by foot and Clarke Quay Station is 11 minutes.

Robertson Quay Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 138 out of 1000 reviews
Rating 8 - Good. 324 out of 1000 reviews
Rating 6 - Okay. 260 out of 1000 reviews
Rating 4 - Poor. 156 out of 1000 reviews
Rating 2 - Terrible. 122 out of 1000 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

John, Crystal Lake

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

4/10 Poor

Kelly

Disliked: Cleanliness, staff & service
Extra charge which is not expected
Stayed 3 nights in Jan 2025

4/10 Poor

Mitchell

Travelled with family, Travelled with family and small children
Disliked: Amenities
Location is excellent and that’s about all I the good I can say about the property. Rooms are very small, not like the pictures show. Beds are awful and hotel will charge you a fee for anything they can ( cribs, early check in, etc) not overly clean place and it’s very outdated. Staff can’t answer anything without manger’s approval. Only stay here for location and if you are single or a couple. No more than 2 nights stay max.
Stayed 6 nights in Jan 2025

8/10 Good

Aravinth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jan 2025

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to metro, nice little pool, plenty of places to eat within a short walk. The rooms were small but thats Singapore.
Stayed 2 nights in Jan 2025

8/10 Good

Anna

Stayed 2 nights in Jan 2025

2/10 Terrible

Anisah

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Anisah was unable to present during the check in. She from Indonesia can't make it to come. I booked 3 rooms and only get 2 rooms for my relatives to stay.The hotel policy unable to accepted the change of name after lengthy explained to them that I am the one who makes this hotel booking and payment done by me. I insist to get back compensation from them. TQ
Stayed 3 nights in Dec 2024

6/10 Okay

Ashwani

Travelled with group
Liked: Staff & service
The TV was not working. There were flies in the room.
Stayed 1 night in Jan 2025

2/10 Terrible

Graciela

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing to like is was a terrible hostel the lied to us about the room I want a refund but expidia didn’t do nothing about it. This hostel Robertson quay is smelly dirty no lobby no restaurant no bellman very very old hostel.
Stayed 4 nights in Dec 2024

6/10 Okay

JAYCI

Liked: Cleanliness
Disliked: Property conditions & facilities
No slippers, shampoo and hair conditioner provided
Stayed 1 night in Nov 2024

6/10 Okay

Remco

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Need to be fix and up greated lot off furniture damage carpet broken ,also in the pool ladder broken and tiles broke Internet very bad after complain not fixed locks of every 3 min
Stayed 2 nights in Nov 2024

2/10 Terrible

Yasmin

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Just awful. The bathrooms smelt so rotten and there was never any hot water. Staff was super rude. Couldn’t wait to check out.
Stayed 4 nights in Nov 2024

4/10 Poor

Gurjant

Stayed 1 night in Nov 2024

8/10 Good

Jillian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well priced clean and no frills property , within walking distance of central Singapore and 2 minutes from Clarke quay . Basic but good value . We don’t use pool or gym so can’t comment but generally pleased .
Stayed 2 nights in Nov 2024

8/10 Good

Sandra Helen

Stayed 8 nights in Oct 2024

10/10 Excellent

Ann

Stayed 3 nights in Oct 2024

6/10 Okay

Bernie

Very dirty about pool and toilet there.adverised laundry buy was not self service. Pay as you go rather than add back. Odd unpublished rules about credit card use such as name matching exactly booking name
Stayed 6 nights in Oct 2024

10/10 Excellent

Mashhud

Stayed 2 nights in Sep 2024

6/10 Okay

Michael

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Internet was not stable and the staff could be a bit more friendlier. One more thing is the timing of the check-in it seems they will only allow you to check-in on the dot even if its just a few mins from the time stated. That is the first time I encountered such a policy.
Stayed 2 nights in Oct 2024

6/10 Okay

Martin

Travelled with group
Disliked: Amenities, property conditions & facilities
This is a hotel for business people on short trips, one person only in my view, you may get a double bed but the rooms are just to small and the bathroom if you can call it that was minuscule, there’s no wardrobe. I guess it’s a place to get your head down if your on a low budget, you wouldn’t want to spend time there
Stayed 3 nights in Oct 2024

6/10 Okay

Benjie, Livermore

I booked expecting i get a good place and views as shown in the picture but when i arrive they put us in a no views room and in the next day which i complain then they put us in the 5th floor and seems okay already but the worst is the internet connection is very terrible. My suggestion double check when you booked to this property.
Stayed 2 nights in Oct 2024

10/10 Excellent

GARRIE

Stayed 3 nights in Jul 2024

4/10 Poor

Hemmings

Travelled with family, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Won't go again. Room reminded me of caravan interior - everything VERY compact. Towels thin, sheets thin and looked dirty (washed but with stains), soap holder in shower broken, no soap bar at sink. Bed very hard and had uncomforable sleep. No complimentary water. Air con worked, nice view of swimming pool at nx door hotel, staff okay. Very strict no early check in. Did allow us to put luggage behind a table so we could go out to get food etc.
Stayed 1 night in Oct 2024

6/10 Okay

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rated average as the beds are like concete hard as a rock. easy to get around walking to dining options
Stayed 2 nights in Sep 2024

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2024

General hotel information

Reasons to Book
Spacious Rooms & Comfortable Beds
Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Star Rating
3.0