2/10 Terrible
Joanna
Travelled with family
11 Nov 2024
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Worst Hotel Experience Ever
I recently stayed at this hotel and it was by far the worst experience I’ve ever had. We had booked for 6 nights but ended up staying only 1 night before transferring to another hotel. Here are the main issues we encountered:
No Elevator: This was a major inconvenience, especially since my mother is a stroke patient and has difficulty with stairs.
Room Smell: The room had a strong, unpleasant odor, reminiscent of an oily Chinese restaurant. It was musty and made it difficult to sleep as my nose was clogged the entire night.
Old Furniture: The furniture in the room was outdated and in poor condition.
Shower Hazard: The shower setup was a fall hazard. My mother struggled to navigate the bathtub/shower situation, which was very concerning.
Overall Cleanliness: The musty smell and general cleanliness of the room were unacceptable.
On a positive note, the staff were accommodating and tried to assist us as best as they could. However, the overall condition of the hotel made it impossible for us to stay longer.
Joanna
Stayed 5 nights in Nov 2024