Smiths Gully Holidays from AU$286

This property was rated too high for its condition. Broken elevator, public areas not clean or cared for. Front desk staff not knowledgeable about issues such as parking requirements. Room was well worn and not cared for properly.

This is a great property for a stay in Melbourne! Extremely central location. Great food options nearby. Transport very close with southern cross station and a tram stop right out the front. Staff were very helpful. Allowed us to store our bags once we checked out. Apartment is clean and comfortable. All the amenities you need. Would highly recommend. Only downside (and this was not the fault of Aussie escape apartments) is that the lifts were a little frustrating. Only 1 out of 3 working at time for such a huge building was a little problematic. But Susan this would not at all stop me staying again in the future! Thanks

loud construction everyday outside for 7 days but good other than that

Our room was on a construction site area next door so we had a lot of noise from 7.30am on Monday morning. Was unfortunately caught in a lift in check out that the doors closed and the lift wouldn't move and the doors wouldn't open. Finally we got it to go to the spa level and it stopped and opened so we got off it and told staff and they took photos and called an engineer. It was long enough to make me anxious but we were all good in the end