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"Hello. I love the staff there were so willing to help me out when I needed it !!!! The convince of parking the car under the hotel were it was much warmer was really very nice too To be able to have a free bus ticket was smart idea since I don't always keep cash So I do appreciate this Also the cleaning staff were very respectful to us while using the elevator which I was very glad !!!! So I believe that this hotel should get a great gift for giving a wonderful service !!! Carolyn Mytrunec"

"I really enjoyed the service, staff had amazing tip and advice on where to go and what to do around Banff! Would definitely return "

"A few things where brken or needed to be up graded."

"The place is very modern and clean and room and washroom is spacious definitely would recommend and the restaurant in the hotel make very good coffee and tea and the food was amazing reasonable price also !! "

"The outdoor hot pools with waterfall were a big hit with our family! Nicely appointed and modern units. "

"Like excellent location. Staff is great and ready to assist and provide recommendations on anything. The property itself lacks certain amenities but this is only a deal breaker if you are after something specific (i.e., must have outdoor hot tubs, etc.). Rooms are great and again, cannot beat the location. Highly recommended."

"Property was good, wouldnhave been great had the renovations been complete "

"fantastic. second time to be here, the experience is getting better and check in is very easy."