Southgate Hotels, Lubbock

"Fine"

"Breakfast was subpar compared to other Hampton stays. No juice available, table was dirty. Room bathroom had one opened tiny soap at the sink (was it recycled?). 3towels for four occupants."

"Clean rooms, great staff, among breakfast!!"

"Check the plumbing vent from sink/shower. Backdraft sewage smell."

"As soon as I walked in the floors were sticky and dirty to include the elevator. Once I got into my first room. Everything was unplugged. AC was off, so it was super hot. The pillows still had hair on them, when we checked under the sheet more hair was found. Towel were stained and the restroom was filthy. The second room was slightly better. "

"Room was clean, bed was comfortable and so was the air I didn’t have to adjust temp the entire time I was in room. Tv remote awful.. slow had to down load channel to phone but.. phone was in truck charging because there are no usb ports in room.:( Hotel was over run with families of young children having fun running down hallways I would have preferred to have been located away from all the families. Hotel appears to have taken a star down not what it used to be over the past 8 years I have been coming to Tech football games"

"Awesome staff not one frown from anyone. "

"I definitely do not recommend this hotel. Hotel itself was too dirty. I was given a dirty room. It was not properly cleaned. Sofa and carpet had crumbs. Bathroom was dirty. Bathtub had black stains. Bed sheets were stained. The room itself felt very unsanitary. Rooms need a lot of maintenance. Had a bad experience and will definitely not stay is his hotel anymore. "

"We've stated here multiple times & this was the worst stay. When we arrived to our room, there were zero drinks/snacks available. We went to the restaurant & let the front desk girl know & her response is that sometimes they do that if there are under age kids staying there. No problem, but I would think they might go restock it but that didn't happen.The next day, we were out for the majority of the day & when we returned, it still hadn't been restocked & housekeeping hadn't been in our room. I then showered & the water stopped almost to a dribble 5 mins in? I've definitely had better experiences during previous stays. I hope this hotel isn't going downhill because the atmosphere/vibe is really great! "