Aimbridge Hospitality in Southwest Houston

"I got there early waited 3 hours to check in and then at check in time was told my room wasn’t ready so I had to wait another 9 hours I was not checked into my room til almost 10:30 at night "

"Doubletree, location, staff and amenities were AMAZING "

"The hotel was pretty nice, great area with lots of places to walk to for shopping and dining. Could use some updating. The carpet, couch and tub looked well worn and almost dirty. "

"I reserved a room with two Queen beds for four people and when I showed up they said they only had rooms with one King bed. When I reminded them that I reserved two beds, they said they gave priority to people who book directly through them versus people like me who booked through Hotels.com. I will never stay there again. "

"Clean room"

"Dirty, poor house keeping "

"Everything was good"

"The hotel is very highly in need of upgrades and maintenance. We had to fix the shower head to not leak all over the place. The housekeeping team was horrible. The bathroom amenities were empty amd when we called to have them filled the house keeper was bothered. Also when we asked for all to be fille our door was left open!"

"Excellent hotel close to MD Anderson. "