8/10 Good
Marrianne, Uckfield
Travelled with family
10 Nov 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely, and the hotel is in a very convenient location, with the Riva being an easy 10 minute walk. However, it's extremely difficult to find, as there is no name outside - luckily, I happened to recognise the metal gates from the listing photos. It's actually just off the square where the bus/taxi stops are, so it's easy once you know where to look. The rooms were very clean, and the shower was great, but there were no English TV channels - only Croatian. There were no tea/coffee facilities in the room, but they were available downstairs. Breakfast was a short walk up the path to the sister hotel, the Azure Palace, and it was disappointing. I would say it was basic but adequate. There was a limited choice of cereals, some cheese and meat, a few small croissants (which they ran out of) and eggs (cooked to order). There were no other hot choices and no other vegetarian options. Some fruit would have been nice. The coffee machine was not in use, so we had to ask the kitchen every time we wanted one. We felt the quality of the breakfast didn't match the quality of the accommodation. That said, we would stay again.
Marrianne
Stayed 3 nights in Oct 2024