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"This hotel has spacious rooms and lovely windows to look over the city. What was absolutely outstanding was the customer service and genuine care from staff. We needed to extend our stay on our day of check out after being hospitalised in kandy. The staff organised everything and even waited until we were discharged from hospital at 1230AM to hand deliver us our room key and make sure we got in safe. "

"Great location and views from the room and pool, friendly staff and good facilities. Would stay again :)"

"Great hospitality from the staff, easy access to Main Street and bus station. Clean room and bathroom with nice breakfast on your balcony."

"Nestled in Ella on WaterFalls Rd is the ‘Ella Alpine Resort’ offering a serene stay, great views and service. We booked a 4-night stay and our room was clean & comfortable. I requested a hair dryer and one was promptly delivered! Currently under new ownership and undertaking improvements, the owner kindly checked in via WhatsApp, before arrival, on arrival and during our stay. The new onsite manager, Priyanatha is also amazing! He was welcoming and made our stay very comfortable and...

"This was one of our best stays in Sri Lanka. Not only the property was immaculate, but also secluded meaning it was peaceful and private. The books we had was very nice and incredible value for money! Service was well beyond expectations. We were really blown away by the friendliness everyone showed us. I would go back in an eyeblink! Thank you so much to everyone. Ps. The homemade mango marmalade is delicious!"

"Amazing experience. Cozy hotel with only 4 rooms. Very welcoming and feels like home. Great view from the top of the terrace and hotel room balcony. (Hotel at the mountain top) Breakfast and lunch are very delicious. Highly recommend!"

"What a fantastic experience it was staying here. Please ask for Indu to pick you up and drive you around in either his spacious van or locally tuk tuk. He also has a small store nearby with a lovely helpful family. He is a gentleman. The host family are just beautiful people. Nothing is too much trouble. The rooms are extremely comfortable and well appointed. The views are breathtaking. They also cooked dinner for us one night - which was superb. We were advised to stay here by both family and...

"Lovel peaceful hotel - slightly away from central street , but handy for beach. The benefit of being away from centre is that property was well laid out and spacious - properties closer to beach and centre appeared to be quite cramped. Hotel had all facilities you could have asked for - including kettle on 1st floor verandah. We were in no rush to leave"